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Electrical systemPart report

2020 Audi S5 Electrical system Problems

Complaints
14about this part
Share
56%of 25 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the electrical system of the 2020 Audi S5, 56% of the 25 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back.”

NHTSA complaint #11665115, filed 2025-06

“The MMI system will turn off, and reset, while driving. this occurs constantly, starting about two months ago. This causes the screen to go blank, and today I almost ran over a pedestrian as the system stopped while backing up. Luckily, I stopped, but was in cross traffic, and was not an ideal situation. This occurs, and I've tried using as a guest, instead of the user, and the same result occurs with the screen going blank while driving and the MMI system reboots.”

NHTSA complaint #11667855, filed 2025-06

“MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.”

NHTSA complaint #11677943, filed 2025-08

“I own a 2020 Audi S5. The central infotainment screen (MMI) has been randomly restarting while driving. At first, it only happened occasionally, but the issue has gotten significantly worse. It now restarts every 5 to 10 minutes during normal driving. When the screen reboots, I temporarily lose access to important vehicle functions, including the backup camera, navigation, and audio controls. This creates a safety concern, especially when reversing or relying on the screen for directions or alerts. Audi has not provided a permanent solution, and I’ve seen others report similar issues online. …”

NHTSA complaint #11671814, filed 2025-07

“MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.”

NHTSA complaint #11676293, filed 2025-07

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2025545%
20201456%
2019117%
201828%
2014117%
2012110%

Other parts of the 2020 Audi S5

Other or unknown
12 complaints
Back-over prevention (rear camera)
11 complaints
Forward collision avoidance
6 complaints
Lane departure
2 complaints

← All problems reported for the 2020 Audi S5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology