2020 Audi S5 Electrical system Problems
- Complaints
- 14about this part
- Share
- 56%of 25 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the electrical system of the 2020 Audi S5, 56% of the 25 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back.”
NHTSA complaint #11665115, filed 2025-06“The MMI system will turn off, and reset, while driving. this occurs constantly, starting about two months ago. This causes the screen to go blank, and today I almost ran over a pedestrian as the system stopped while backing up. Luckily, I stopped, but was in cross traffic, and was not an ideal situation. This occurs, and I've tried using as a guest, instead of the user, and the same result occurs with the screen going blank while driving and the MMI system reboots.”
NHTSA complaint #11667855, filed 2025-06“MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.”
NHTSA complaint #11677943, filed 2025-08“I own a 2020 Audi S5. The central infotainment screen (MMI) has been randomly restarting while driving. At first, it only happened occasionally, but the issue has gotten significantly worse. It now restarts every 5 to 10 minutes during normal driving. When the screen reboots, I temporarily lose access to important vehicle functions, including the backup camera, navigation, and audio controls. This creates a safety concern, especially when reversing or relying on the screen for directions or alerts. Audi has not provided a permanent solution, and I’ve seen others report similar issues online. …”
NHTSA complaint #11671814, filed 2025-07“MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.”
NHTSA complaint #11676293, filed 2025-07Related service bulletins
- 11038032Sep 18, 2026This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
- 11038061Sep 2, 2026This bulletin provides information regarding fault finding and repair information for electric tailgate.
- 11036973Aug 27, 2026This bulletin provides general information about the current tpp issues for Audi connect.
- 11036910Aug 26, 2026This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
- 11036905Aug 21, 2026This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
- 11036974Aug 7, 2026This bulletin provides informaiton when the airbag warning lamp is active, event memory "B200000 - Faulty control module, symptom 305".
- 11036972Aug 6, 2026This bulletin provides general information about the current tpp issues for Audi connect.
- 11035810Jul 9, 2026This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
- 11035804Jul 9, 2026This bulletin provides information when the pop-up for massage functions does not appear.
- 11034652Jun 23, 2026This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
Electrical system: other model years
Other parts of the 2020 Audi S5
12 complaintsBack-over prevention (rear camera)
11 complaintsForward collision avoidance
6 complaintsLane departure
2 complaints
← All problems reported for the 2020 Audi S5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology