2020 Audi S5 Other or unknown Problems
- Complaints
- 12about this part
- Share
- 48%of 25 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the other or unknown of the 2020 Audi S5, 48% of the 25 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The MMI entertainment system completely reboots several times on a 10-15 minute drives this causes me to lose all visibility into my clusters, maps, GPS, and much more. This problem has been replicated by my local dealership with no solution to the issues. There are many others online with the same exact problem, and have yet to be given a solution. There is no warning to this issue happening as it's very random.”
NHTSA complaint #11668397, filed 2025-06“For the past 6 months, I have experiencing Audi MMI reboots on every single drive. It is rather dangerous as if I am navigating using car navigation and suddenly lost connection to the route. I had few instances when I was backing up to a driveway or garage, the backup camera shuts down during backing as MMI needs reboot. There are many others online having the same issue. This is a safety issue which Audi needs to address at their own expense.”
NHTSA complaint #11669800, filed 2025-06“I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. …”
NHTSA complaint #11676791, filed 2025-07“MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.”
NHTSA complaint #11677943, filed 2025-08“Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road.”
NHTSA complaint #11661076, filed 2025-05Related service bulletins
- 11038130Sep 25, 2026This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
- 11038027Sep 25, 2026This bulletin provides information for reporting safety related information to the manufacturer.
- 11038025Sep 15, 2026This bulletin provides information when the license plate mounting bracket threded inserts are stripped.
- 11038026Sep 8, 2026This bulletin provides infomraiton abou the Audi frequency analysis application, which is available in the App Store for Android and Apple phones.
- 11036917Aug 26, 2026This bulletin provides information when the horn sound quality is poor.
- 11036933Aug 21, 2026A particularly noticeable factor is the vibration of the air column in a tire. When a tire starts to vibrate because of the road contact, this can lead to cavity resonances…
- 11036934Aug 11, 2026This bulletin provides information when there is a paint issue on alloy wheels.
- 11035854Jul 27, 2026This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
- 11034659Jun 29, 2026This bulletin provides a deployment overview for customer service packages MLB and MQB for MIB3/connectivity box/OCU3/LSR.
- 11034642Jun 4, 2026This Reporting Obligation requires technicains to contact the Technical Assistance Center (TAC) in cases where the airbag/seatbelt is deployed/not deployed; general accident…
Other or unknown: other model years
Other parts of the 2020 Audi S5
14 complaintsBack-over prevention (rear camera)
11 complaintsForward collision avoidance
6 complaintsLane departure
2 complaints
← All problems reported for the 2020 Audi S5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology