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Other or unknownPart report

2020 Audi S5 Other or unknown Problems

Complaints
12about this part
Share
48%of 25 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 12 complaints about the other or unknown of the 2020 Audi S5, 48% of the 25 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The MMI entertainment system completely reboots several times on a 10-15 minute drives this causes me to lose all visibility into my clusters, maps, GPS, and much more. This problem has been replicated by my local dealership with no solution to the issues. There are many others online with the same exact problem, and have yet to be given a solution. There is no warning to this issue happening as it's very random.”

NHTSA complaint #11668397, filed 2025-06

“For the past 6 months, I have experiencing Audi MMI reboots on every single drive. It is rather dangerous as if I am navigating using car navigation and suddenly lost connection to the route. I had few instances when I was backing up to a driveway or garage, the backup camera shuts down during backing as MMI needs reboot. There are many others online having the same issue. This is a safety issue which Audi needs to address at their own expense.”

NHTSA complaint #11669800, filed 2025-06

“I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. …”

NHTSA complaint #11676791, filed 2025-07

“MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.”

NHTSA complaint #11677943, filed 2025-08

“Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road.”

NHTSA complaint #11661076, filed 2025-05

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
202519%
20201248%
2018831%
2014117%
201316%
2011338%
201015%

Other parts of the 2020 Audi S5

Electrical system
14 complaints
Back-over prevention (rear camera)
11 complaints
Forward collision avoidance
6 complaints
Lane departure
2 complaints

← All problems reported for the 2020 Audi S5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology