2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10149447Feb 1, 2013Equipment. "After FEM Replacement, ISTA/P Unable to Read Vehicle Order. After the FEM (Front Electronic Module) is replaced, ISTA/P states ""The vehicle order could not be read from the vehicle. Import of the vehicle order required."" The replacement FEM does not contain the vehicle-specific data, including the Vehicle Order (VO). The proper ISTA/P parts replacement procedure was not performed."
• 10149446Feb 1, 2013Electrical system. Advanced Onboard Battery Diagnostics. Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery.
• 10149445Feb 1, 2013Seats. Front Seat Headrest Height Changes. The left or right front seat headrest can no longer be lowered to its lowest position, and is at a different height than before.
• 10149444Feb 1, 2013Seats. "Front Crash-Active Headrest Has Limited Height Adjustment. INFORMATION This bulletin will help you understand the features of the crash-active headrest and explain the benefits to your customers and center staff. 1. Learn the safety features and operation of the front seat and crash-active headrest. Photos A and B: In the event of an accident, the rear passenger must be able to move the front seatback forward…
• 10149442Feb 1, 2013Equipment. Service Action: Replace B-pillar Manufacturer's Certification Label. The B-pillar manufacturer's certification label data does not match the vehicle.
• 10149441Feb 1, 2013Visibility (wipers, defrost, mirrors). "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated…
• 10149437Feb 1, 2013Visibility (wipers, defrost, mirrors). Noise from Front Windshield. When driving at varying road speeds, a wind or whistling noise may be heard coming from the windshield at the Apillars. The gap between the drip molding and the A-pillar is excessive or uneven.
• 10149435Feb 1, 2013Visibility (wipers, defrost, mirrors). Noise from the Door Mirror when Opening the Front Door. A grating noise may occur in the area of the mirror triangle when the door is opened or closed. CAUSE The door mirror triangle fitment to the mirror recessed cover
• 10149433Feb 1, 2013Wheels. Steering Wheel Vibration at Speeds of 42-55mph. The customer complains of vibration at speeds between 42-55 mph. Wheel/tire combination Drive flange/wheel bearing Alloy wheel to wheel hub clearance out of tolerance Tension strut hydro-mount leaking
• 10149427Feb 1, 2013Engine. N20 Engine: Engine Oil Filter Application. INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. The illustrations below will help identify the proper engine oil filter application until the EPC is corrected. Vehicles produced prior to 6/2012 will be equipped with a black plastic oil filter housing (1). In this case, engine oil…
• 10149316Jan 1, 2013Equipment, Electrical system. RAD2plus: Radio Causes Battery Drain. The vehicle's battery state of charge is very low after the vehicle was parked for a longer period of time (e.g., overnight). The RAD2+ radio doesn't allow the vehicle to enter full sleep mode, and causes a current draw from the battery with ignition off.
• 10149315Jan 1, 2013Seat belts, Air bags, Equipment. Check Control Message "Restraint System Faulty" Is Displayed. Intermittently the check control message "Front Passenger Restraint System Faulty" is displayed in the Central Information Display. The following information is read from the vehicle: 1. Key Reader Vehicle Defects Details shows DTC: 930AB3. 2. ISTA fault code "930AB3-POL: indicator lamp for passenger airbag deactivation: short-circuit to plus" The fault…
• 10149314Jan 1, 2013Equipment. Headunit-Basic: CID is blank and "NO SIGNAL" is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. ??Fault Code B7F8C3 "no response from CID (HW error: loss of CID communication)" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit.
• 10149313Jan 1, 2013Equipment. Headunit-Basic: All CD Tracks Are Displayed as "track 0" After Restart. INFORMATION Do not replace parts and do not perform a repair attempt! Note: The issue is rectified after a different CD is inserted into the in-dash CD drive. Explain to the customer that this only happens when the vehicle is turned off with CD mode active. This Service Information will be updated as soon as a solution is available. Software…
• 10149312Jan 1, 2013Equipment. Headunit-Basic Does Not Start Up and "BMW" Is Permanently Displayed. The Headunit-Basic (HU-B), also called Radio Professional or the ENTRY head unit, does not start up and "BMW" is permanently displayed on the CID (Central Information Display). No fault code is stored in the head unit. Hardware issue in the HU-B
• 10149308Jan 1, 2013Electrical system. Basic Instrument Cluster: Display Is Intermittently Inoperative. The display in the basic instrument cluster is intermittently inoperative. The following fault codes are stored in the instrument cluster: * B7F6B4 "Instrument cluster: Error in the display unit when switching off (NO SIGNAL)" and/or * B7F6AA "Display switch-off error when starting up" Software error in the instrument cluster
• 10149307Jan 1, 2013Electrical system. All Gauges and Displays in Instrument Cluster Inoperative. All gauges and displays in the instrument cluster are inoperative, including the following: * Speedometer * Revolution counter * Fuel gauge * Engine oil temperature * No check control messages displayed ??No board computer information displayed Note: A power cycle does NOT rectify the issue. Software error in the instrument cluster
• 10149306Jan 1, 2013Body and structure, Equipment. Anti-trap Is Activated when Raising the Front Side Windows. When closing the front side windows using the convertible top switch or the central power window switch, one or both front side windows come to a stop at the top third travel area, and then reverse direction slightly. When the switch is actuated again, the windows will close normally. CAUSE The front side windows contact the rear side windows, causing the…
• 10149302Jan 1, 2013Steering. Teile Clearing for Steering Systems.
• 10149299Jan 1, 2013Engine. N20 and N26 Engine: DME FC CDA904 FA CAN Message State Trailer 0x2E4 Is Missing.
• 10149298Jan 1, 2013Electrical system, Transmission and drivetrain, Engine. Service Action: Program Control Units. When coming to a stop, there is the possibility of an unfavorable judder. This is due to the software parameters for downshifting and transmission clutch control. CAUSE Unfavorable vehicle software
• 10149293Jan 1, 2013Engine. ?N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding…
• 10150390Dec 1, 2012Equipment. Remote Control Key Buttons Operate Incorrectly After Coding. The remote control buttons operate incorrectly after programming and coding using ISTA/P 2.47.x. or later. * Vehicles without option 302 (Alarm System): the 3rd button unlocks the entire vehicle instead of just opening the trunk. * Vehicles with option 302 (Alarm System): the 4th button panic mode siren does not work; the entire vehicle unlocks. CAUSE…
• 10150389Dec 1, 2012Equipment. Service Action: CIC - Install Navigation Road Map Database 2013. The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
• 10150385Dec 1, 2012Equipment. "CCC - ""Please Insert Navigation DVD"" Appears on CID. The navigation map DVD cannot be read or detected. The message ""Please insert navigation DVD"" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the…
• 10150384Dec 1, 2012Electrical system. "Check Control Message ""Adaptive Headlights Failed"". The Check Control message ""Adaptive Headlights Failed"" is displayed in the Central Information Display (CID). All headlights are functioning properly.
• 10150367Dec 1, 2012Electrical system. Vehicle Does Not Start: Loose Ground Z6000*4B. One or more of the following situations may occur sporadically: The vehicle does not start, The vehicle stops running, The air conditioning compressor does not turn on, Reverse lights do not work, The transmission does not shift into gear, Various chassis and engine check control messages CAUSE The ground point Z6000*4B on the engine block near the starter is loose.
• 10150365Dec 1, 2012Vehicle speed control. "N51, N52K and N52T: Idle Fluctuation During Engine Warm-up Phase. After a cold engine start, the idle speed may be unstable or start fluctuating up and down slightly while the vehicle is stopped. On vehicles with automatic transmissions, roughness or shuddering may be felt during this warm-up period when diving away slowly in ""D"" or in ""R"" without depressing the accelerator pedal.
• 10049679Nov 1, 2012Electrical system, Engine. Bmw: if bsd communication is disrupted, oil level sensor data is no longer received by dme. Bsd communication fault(s), after repairs are shortly set, requires removal of ignition harness from cylinder head cover. All models. No model years listed.
• 10049439Oct 12, 2012Fuel system, Engine. Bmw: vehicles needs diagnosing for n63 misfire faults when service engine soon lamp is illuminated. Lack of diagnosing engine or fuel system could cause incorrect diagnosis and repeated repair attempts. No models or model years listed.
• 10150334Oct 1, 2012Equipment. "Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."
• 10150333Oct 1, 2012Equipment. Blower Makes an Unusual Noise. An unusual howling noise is heard coming from the glove compartment and passenger foot well area (blower motor). CAUSE Foreign material such as leaves may have entered the blower motor via the fresh air intake.
• 10150332Oct 1, 2012Exterior lighting. Tail Lamp Is Loose in theTrunk Lid. The customer may notice the tail lamp is either loose or protruding outward from the trunk lid. The tail lamp is not attached to the trunk lid properly.
• 10150330Oct 1, 2012Electrical system. "Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern…
• 10150324Oct 1, 2012Visibility (wipers, defrost, mirrors). ?SI B51 15 08 Body Equipment October 2012 Technical Service. This Service Information bulletin supersedes SI B51 15 08 dated July 2008. designates changes to this revision SUBJECT Rear Window False Anti-trap Activation. INFORMATION The anti-trap protection feature may be activated when no obstruction is present. This may occur at either one or both of the rear windows. The root cause of the false anti-trap…
• 10150319Oct 1, 2012Fuel system. ?SI B16 02 12 Fuel Supply Systems October 2012 Technical Service This Service Information bulletin supersedes SI B16 02 12 dated July 2012. designates changes to this revision SUBJECT TeileClearing for Natural Vacuum Leak Detection (NVLD) System.
• 10150316Oct 1, 2012Engine cooling. N55 Engine: DME FC 160502 Crankcase Ventilation Heater Activation. The Service Engine Soon lamp is NOT illuminated. When diagnosing the vehicle for a customer complaint, the following fault is stored in the DME fault memory. FC 160502 Crankcase ventilation heater, activation: short circuit to ground. This is an erroneous fault that can be ignored.

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