2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10148273Apr 1, 2014Equipment, Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts.
• 10148270Apr 1, 2014Equipment, Body and structure. Front Door Loudspeaker Make Noises When Cold. The customer complains of front door loudspeaker noises when the temperature is below freezing. CAUSE Water from the door window may enter the rear area of the front door medium range loudspeaker basket/cage and can solidify when the temperature drops below freezing, creating the noise.
• 10148268Apr 1, 2014Electrical system. Service Action: Repair Corrosion Protection in Engine Compartment. Various engine compartment battery cable mounting points are not sufficiently protected against corrosion. Lack of corrosion protection can lead to improper battery cable connections.
• 10148267Apr 1, 2014Electrical system. Service Action: Repair Corrosion Protection Engine Compartment. Various engine compartment battery cable mounting points are not sufficiently protected against corrosion. Lack of corrosion protection can lead to improper connections associated with the battery cables.
• 10148257Apr 1, 2014Engine cooling, Fuel system. "N47T and N57T Diesels with SCR Efficiency Faults Stored. A. The Service Engine Soon lamp is on (MIL) with either or both of the following SCR efficiency faults stored in the DDE: * 26F500 - SCR system, efficiency: Efficiency too low * 26F600 - SCR system, efficiency: Efficiency too low B. In addition, a Check Control message of ""Incorrect diesel exhaust fluid"" may be displayed with ""no start scenario…
• 10148252Apr 1, 2014Transmission and drivetrain. "Transmission Intermittently Goes into ""P"" or ""N"" After MSA Engine Start. After an MSA engine start, the transmission intermittently goes into the Park (P) or Neutral (N) position without any customer influence. This problem can be sporadic, difficult to reproduce, and no relevant faults are stored. Unfavorable DME/EGS software"
• 10148010Mar 1, 2014Equipment, Electrical system. ConnectedDrive/BMW Assist System Information and Availability. ConnectedDrive features are partially or completely inoperative. Examples of some of these features are listed below: * BMW Assist Inoperative ? SOS call ? Roadside Assistance call * My BMW Remote App * BMW Online - Google local search * Concierge CAUSE The Electronic Subscriber Agreement (ESA) is inactive.
• 10148008Mar 1, 2014Equipment. RAD2+ Radio: Background Noise with Audio Turned Off. Background noise (buzzing, crackling, static) can be heard: * At low audio volume * When the radio is turned off * When the ignition is turned off NOTE: Background noise stops when the radio enters sleep mode. IMPORTANT: Background noise is more noticeable on vehicles produced before 09/2009 in case a RAD2+ replacement radio was installed previously. RAD2+ radio…
• 10147927Mar 1, 2014Engine cooling, Equipment. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour.
• 10147925Mar 1, 2014Exterior lighting. Active Headlight Control Malfunction in Both Headlights. AHL (Active Headlight Control) malfunctions on both sides. Both lights aim either up or down while driving. CAUSE Broken mounting bolt holding on the rear height sensor bracket
• 10147917Mar 1, 2014Engine cooling. "?SI B12 24 13 March 2014 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 24 13 dated January 2014. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
• 10147984Feb 1, 2014Equipment. iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION
• 10147982Feb 1, 2014Equipment. Headunit-High: Navigation Road Map Installation After Replacement. When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H.
• 10147981Feb 1, 2014Air bags. "Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. CAUSE The front passenger seat occupancy mat consists of a seat occupancy mat with a…
• 10147980Feb 1, 2014Visibility (wipers, defrost, mirrors), Engine cooling. Service Action: Replace Blower Motor Regulator. The blower motor regulator has an internal fault; after starting the engine, there may be a delay of up to a minute before the blower motor comes on CAUSE Faulty blower motor regulator (output stage)
• 10147977Feb 1, 2014Exterior lighting, Interior lighting. ?Taillight Is Loose in the Trunk Lid. The customer may notice the taillight is either loose or protruding outward from the trunk lid. CAUSE The taillight is not attached to the trunk lid properly due to the taillight design. If a customer complains of this taillight issue, an improved part is now available.
• 10147976Feb 1, 2014Electrical system. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
• 10147974Feb 1, 2014Visibility (wipers, defrost, mirrors). ?Sunroof Gets Stuck or Moves in Small Steps. During opening or closing the sunroof, one or more of the following situations may occur: 1. The sunroof becomes stuck 2. One-touch open and close no longer works 3. The sunroof moves in small steps.
• 10147973Feb 1, 2014Electrical system, Visibility (wipers, defrost, mirrors). Noise from Rearview Mirror. Rattling noises can be heard from the rearview mirror when driving. CAUSE The mirror electrical connector is loose in the mirror base.
• 10147972Feb 1, 2014Equipment, Body and structure. Service Action: Remove and Discard Water Drain Plugs from E-Box. Water leaks into the cabin due to clogged drain plugs in the E-boxes. CAUSE The drain plug slots are too small and clog.
• 10147967Feb 1, 2014Engine cooling, Engine. Reduced Engine and Air-Conditioning Performance. When driving with high outside ambient temperatures, repeated stop and go, or high load operation over longer distances, the engine performance can be reduced. The air-conditioning system blower output may also be reduced, and in some circumstances the compressor is switched off. There could be any of the following faults stored depending on the conditions present at…
• 10147954Jan 1, 2014Equipment. Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. INFORMATION New vehicles come equipped with a navigation road map that must be enabled via an enable code (FSC). This process is part of the QC1 Pre-Delivery Check performed with the ISID (ISTA Diagnosis). IMPORTANT: There is no programming involved!
• 10147953Jan 1, 2014Electrical system. "ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. CAUSE The Electronic Subscriber Agreement (ESA) is inactive. * No active contract for ConnectedDrive features Offboard Availability (Backend) system issues * The external network was/is inoperative. * No data is…
• 10147952Jan 1, 2014Electrical system. Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace any parts. NOTE: First time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Check, with the vehicle connected to the diagnosis system ISTA. Refer to SI B65 30 09. Connect the vehicle to the diagnosis system ISTA and activate the navigation system. The code…
• 10147950Jan 1, 2014Visibility (wipers, defrost, mirrors), Engine cooling. Service Action: Replace Blower Motor Regulator. The blower motor regulator has an internal fault; after starting the engine, there may be a delay of up to a minute before the blower motor comes on CAUSE Faulty blower motor regulator (output stage)
• 10147949Jan 1, 2014Engine cooling, Visibility (wipers, defrost, mirrors). ?SI B64 06 13 January 2014 Body EquipmentTechnical Service This Service Information bulletin supersedes SI B64 06 13 dated November 2013. designates changes to this revision SUBJECT A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour.
• 10147945Jan 1, 2014Exterior lighting. Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. The automatic driving light switching on/off can be shorter or longer when it starts to get dark. CAUSE The software for the switch-on threshold is lowered to protect the xenon light source.
• 10147943Jan 1, 2014Exterior lighting, Electrical system. Fog Light Operation Changed After Programming. After the vehicle is programmed with ISTA/P 2.49.x or 2.50.x (integration level earlier than F02013-11-502), the fog lights cannot be operated when the light switch is in the parking light position. Note: The fog light operation has been changed in vehicles produced from March 2013. The fog lights cannot be operated when the light switch is in the park position.
• 10147941Jan 1, 2014Steering. ELV Does Not Release. Cause 1: The steering column is held against the steering lock because of torque from the steering gear. In such cases, a yellow check control warning (CC ID# 187) is shown in the instrument cluster, but no faults are stored. Cause 2: Communication fault in the CAS (Car Access System) and ELV system network and/or battery low. The problem may cause the ELV warning to be displayed in yellow or…
• 10147937Jan 1, 2014Body and structure. Erroneous Trunk Lid Open Check Control Message. The trunk open check control message may appear, even though the trunk lid or tailgate is fully closed and latched. CAUSE Incorrect adjustment of the trunk latch striker
• 10147936Jan 1, 2014Equipment. Service Action: Remove Water Drain Plugs from E-Box. The water drain plugs for the left- and right-side E-box may clog. This can lead to water collection/corrosion and allow water to enter the passenger compartment. CAUSE The water drain plug slots are too small.
• 10147932Jan 1, 2014Steering. Squeaking Noises when Steering Wheel Is Turned. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle gaiter is insufficiently lubricated.
• 10147930Jan 1, 2014Transmission and drivetrain. GM6 - 6L45R: Diagnostic Procedure for Shudder or Vibration Issues. A shudder or vibration can be felt under light acceleration or when driving at constant suburban speeds. This can be most noticeable in the 1700 - 2200 engine rpm range while in 3rd through 6th gears. No faults are stored in the EGS module. CAUSE Changes in the frictional properties of the automatic transmission fluid over time can lead to momentary…
• 10147929Jan 1, 2014Engine cooling, Engine. "Exhaust Flap Actuator Is Loose. INFORMATION Covered under the terms of the BMW New Vehicle/SAV Limited Warranty Defect Code:18 12 03 39 00https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/159...2/5/2014 Page 2 of 2 Labor Operation:Labor Allowance:Refer to KSDReplacing exhaust flap actuator driveLabor operation code 18 12 081 is a Main labor operation. If you are using a Main…
• 10147707Jan 1, 2014Engine, Electrical system. "PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. BMW centers must ensure Recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the center's…
• 10147706Jan 1, 2014Engine. ?N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. This situation can occur as a customer complaint, or after performing repairs to the engine valve train assembly. One or more of the following faults is stored in the DME.
• 10150193Nov 1, 2013Tires. Service Information bulletin B36 03 13 has been published for the Delivery Stop issued on Wednesday, November 13. The Delivery Stop affects certain 2014 model year F30, F31 and F32 October 2013 production vehicles. Tire Identification numbers (molding number and DOT number) must be checked and if necessary, affected tires replaced. Affected vehicles in center inventory must not be delivered until the tires have…
• 10150187Nov 1, 2013Equipment. "USB Connection Not Working. One, or both of the scenarios listed below may be encountered: 1. The message ""Device not supported"" is displayed in the CID after connecting a USB device to the USB port using a USB cable. 2. The ""USB option"" in the menu cannot be selected (grayed out), after the vehicle was programmed with ISTA/P 2.50.2, or 2.50.3: I-Level F020-13-07-503, or F020-13-07-505. CAUSE 1. Incompatible…
• 10150184Nov 1, 2013Equipment, Engine cooling. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour.
• 10150182Nov 1, 2013Electrical system, Equipment. Integrated Owner's Manual No Longer Available After Programming. After a programming or replacement of the Front Electronics Module (FEM), the customer states that the Integrated Owner's Manual (IBA) can no longer be selected in the vehicle. CAUSE FEM application error
• 10150174Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors). SI B51 55 10 November 2013 Body EquipmentTechnical Service This Service Information bulletin supersedes SI B51 55 10 dated December 2010. designates changes to this revision SUBJECT Rear Window Release Button Leaks Water.
• 10150173Nov 1, 2013Body and structure, Visibility (wipers, defrost, mirrors), Electrical system. "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated…
• 10150169Nov 1, 2013Tires. "?PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Continental Tires, Inspect and Replace if Necessary. During manufacturing process of the Continental tires, there may have been a deviation from the production specifications. AFFECTED VEHICLES This Service Action…
• 10150167Nov 1, 2013Brakes. Incorrect Remaining Service Life from CBS Data for Brake pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Note: E9x vehicles with xDrive are not affected by this bulletin. Software…
• 10150164Nov 1, 2013Engine cooling. Service Action: Program Control Units (Direct Ozone Reduction). The DME diagnostic for direct ozone reduction, by means of the environmental air catalyst sensor (EAC) located in the radiator, is not carried out correctly as required by emissions regulations.
• 10150161Nov 1, 2013Engine, Transmission and drivetrain. N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a cold start * The engine does not start cold or may take several attempts * To assist starting when cold, the accelerator may need to be depressed slightly and the idle speed raised…
• 10150159Nov 1, 2013Engine, Transmission and drivetrain. MN16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at…
• 10150265Oct 1, 2013Equipment. Intermittently Stored FM Radio Stations Default to FM 87.7. Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. CAUSE 1. Low battery voltage or voltage drop at the head unit 2. Radio station preset contains FM 87.7 3. Remote key memory not set correctly or the setting is lost
• 10150264Oct 1, 2013Seats. "The replacement OC3 seat mat (front passenger seat occupancy) will not enable when following ISTA Repair Instruction REP 65 77 604, ""Replacing sensor mat (OC3 mat) for passenger seat occupancy detector."" 1. When the new mat is installed in the vehicle, too much pre-load pressure will prevent the mat from being enabled. ISTA/P WILL NOT enable the new part, and will cause permanent damage to it. 2. The new part…
• 10150262Oct 1, 2013Electrical system. "ACSM and ICM Warning Lamps Are Illuminated. Various warning lamps and check control messages relating to the ACSM and ICM systems are illuminated. Many ""No Message"" faults are stored for various control modules. The ACSM and ICM modules may also not be responding to a vehicle test in ISTA. CAUSE Ground point Z10*10B is loose."

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