2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147721Jun 1, 2015Electrical system. "Horn(s) Fail to Work. While trying to activate the horn, one or both horns fail to work. One or more of the following fault codes can be stored in the FEM: ? ""8044A3 - Wiring, horn short circuit to earth"" ? ""8044A4 - Wiring, horn short circuit to positive"" ? ""8044A5 - Wiring, horn relay is defective or short circuit to positive"" Water has entered the horn and caused it to fail internally (shorted out)."
• 10147714Jun 1, 2015Transmission and drivetrain. 8HP: Transmission Fluid Loss from Cooler Lines Connections. There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged o-rings due to unfavorable cooling line connection tolerances
• 10147711Jun 1, 2015Engine, Fuel system. N20 Engine: Ticking Noise from High-pressure Fuel Pump. The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump
• 10147154May 1, 2015Equipment. HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
• 10147153May 1, 2015Equipment. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour. The complaint can vary due to one or more of the following variables: ? High outside ambient temperature ? Too much humidity ?
• 10147143May 1, 2015Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID…
• 10147141May 1, 2015Body and structure, Equipment. Removal Process: B-Pillar High Gloss Trim Protective Wrap. INFORMATION ONLY The key for successful wrap removal is to have the body cool (below 60 degrees) and dry. The recommendations are as follows: ? Before removing the B-pillar wrap, make sure the car body is dry and cool. ? Removing the wrap in the early morning hours will provide the best results. ?
• 10147136May 1, 2015Tires, Wheels. Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc.
• 10147134May 1, 2015Electrical system, Transmission and drivetrain. Rattling Noise from Transmission Tunnel. A rattling or knocking noise is heard in the area of the gear selector switch (GWS) during engine load reversal. CAUSE The vent tube for the transfer case is making contact with the transmission tunnel.
• 10147130May 1, 2015Electrical system. ?SI B12 21 14May 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated April 2015. designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show…
• 10147123May 1, 2015Electrical system. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer.
• 10152317Apr 1, 2015Back-over prevention (rear camera). Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear…
• 10152314Apr 1, 2015Electrical system. Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations
• 10152306Apr 1, 2015Fuel system. "N20 and N26 Engines: ETK Injector Part Number Error. INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disregard this statement and only replace the high-pressure pump.
• 10152305Apr 1, 2015Electrical system. Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ?
• 10152302Apr 1, 2015Transmission and drivetrain. N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME. The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: ? 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
• 10147690Mar 1, 2015Equipment. One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us…
• 10147689Mar 1, 2015Vehicle speed control. "Remote Control Not Detected and/or Engine Will Not Start. One or more of the following situations can occur: 1. The remote control is not detected and the check control message (CCM) ""No remote control. Unable to start"" or ""Hold the remote control on the steering column"" is displayed. ? Fault code ""D90D1E - LIN bus error FBD receiver 1"" is stored. 2. The engine does not start with the CCM with ""Battery in…
• 10147686Mar 1, 2015Exterior lighting. "Halogen Headlight Side Bulbs Fail. The check control message (CCM) ""Parking lamp malfunction: Consult service center"" is displayed when the vehicle is started. Defective side light bulb on one or both sides"
• 10147678Mar 1, 2015Body and structure. Body Equipment March 2015 Technical Service. This Service Information bulletin supersedes SI B51 11 12 dated March 2012. designates changes to this revision SUBJECT Engine Hood Does Not Open Properly. The engine hood cannot be opened or it is only unlocking on one side. Note: The hood can be opened if the hood release lever is activated by one person while another person pulls upward on the hood at the same time…
• 10147676Mar 1, 2015Equipment. "Front Floor Mats Do Not Stay in Place. The Velcro patch attached to the bottom of the floor mat peels off. Poor adhesion of the Velcro patch Thank you for all the PuMA ""Info Only"" cases. From these cases, it has been determined that the Velcro peeling fault occurs on mats produced prior to May 2014. We no longer need ""Info Only"" cases from this time period."
• 10147667Mar 1, 2015Engine cooling, Engine. Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission…
• 10147657Mar 1, 2015Engine, Equipment. SI B11 22 14March 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 22 14 dated February 2015. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat. The Service Engine Soon light is…
• 10147653Mar 1, 2015Engine. "N20 and N55 Engine: Engine Oil Filter Application for Plastic Oil Filter Housing. The current version of EPC does not provide all available options for the engine oil filters used in the N20 and N55 engines produced with a ""plastic"" oil filter housing. The illustration below will help identify the proper engine oil filter application until the EPC is corrected."
• 10147652Mar 1, 2015Engine. N20 and N26 Engine: Oil Leaks from Cylinder Head Cover. There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).
• 10147091Feb 1, 2015Air bags. "Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Seat occupancy detection, front passenger…
• 10147090Feb 1, 2015Body and structure, Equipment. SiDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion
• 10147089Feb 1, 2015Visibility (wipers, defrost, mirrors). SI B64 04 12February 2015 Heating and Air ConditioningTechnical Service This Service Information bulletin supersedes SI B64 04 12 dated September 2013. designates changes to this revision SUBJECT Blower Makes an Unusual Noise. An unusual howling/vibrating noise can be heard from the glove compartment and passenger foot well area (blower motor).
• 10147084Feb 1, 2015Transmission and drivetrain, Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can be stored. When the outside…
• 10147073Feb 1, 2015Engine, Electrical system. SI B12 21 14February 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated December 2014. designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not…
• 10147069Feb 1, 2015Engine. SI B11 22 14February 2015 EngineTechnical Service This Service Information bulletin supersedes SI 11 22 14 dated January 2015. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. designates changes to this revision SUBJECT Service Action: Replace the Thermostat. The Service Engine Soon light is…
• 10147067Feb 1, 2015Electrical system. This Service Information bulletin supersedes SI B07 03 14 dated February 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause.
• 10147628Jan 1, 2015Equipment. "MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. z He or she turns the phone back on. z The customer then enters the vehicle, but does not unlock the phone prior to turning the vehicle on.
• 10147626Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 24 13 dated January 2014. designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. INFORMATION Do not replace parts and do not program the vehicle for this issue. First-time activation of the navigation system should always be performed during the Quality Certification 1 (QC1) Pre-Delivery Inspection (PDI), with…
• 10147625Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. INFORMATION The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609. This change will affect the navigation system road map data support process and the warranty…
• 10147624Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10147623Jan 1, 2015Equipment. This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. INFORMATION The Car Information Computer (CIC) began replacing the Car Communication Computer (CCC) on vehicles with option 609 in September of 2008. This change affected the navigation system road map data support process and the warranty spare parts…
• 10147622Jan 1, 2015Brakes, Exterior lighting. "SUBJECT Check Control Message: Parking Light Failed. z A CCM (Check Control Message) displays ""Parking Light failed."" z All lights are functioning correctly. Software error in the TMS (Driver Module for Headlight)"
• 10147613Jan 1, 2015Brakes, Wheels. "SUBJECT Ticking Noise from Front Axle When Cornering. Covered under the terms of the BMW New Vehicle/SAV Limited Warranty. Defect Code:34 11 00 57 00Labor Operation:Labor Allowance:Description:34 11 220Refer to KSDRemoving and installing both front brake discsAnd:34 99 0002 FRUWork time for sanding hub surface of brake discs and cleaning wheel hub surfacesLabor operation code 34 11 220 is a Main labor operation.
• 10147602Jan 1, 2015Engine, Fuel system. SUBJECT N20, N26, and N55 Engines with Injector Electrical Faults. Any of the following symptoms could occur simultaneously with injector electrical faults stored in the DME: z After the engine is turned off for a short time, it can no longer be started; however, the starter motor turns. z The engine starts but immediately cuts off. z The engine runs erratically or lacks power. z The Service Engine Soon light (MIL)…
• 10147601Jan 1, 2015Engine, Electrical system. This Service Information bulletin supersedes SI B12 35 14 dated December 2014. designates changes to this revision SUBJECT N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: z 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is…
• 10147599Jan 1, 2015Vehicle speed control. "SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly. The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. This symptom is most easily reproduced under light loads when the current fuel consumption is approximately 3448 miles per gallon.
• 10147595Jan 1, 2015Engine, Electrical system. SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. The MIL will only come on if the fault has been detected on two (or more) consecutive drive cycles.
• 10147594Jan 1, 2015Transmission and drivetrain. SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME. The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the…
• 10147591Jan 1, 2015Engine cooling. SUBJECT Deleting DME Adaptations After Crankshaft Sensor-related Repairs. The erroneous misfire faults are stored, and the Service Engine Soon light (MIL) illuminates The ISTA Service Function to delete the DME adaptations fails to clear the crankshaft incremental wheel adaptation, depending on the current DME software version. This adaptation must be cleared whenever the following repairs are made: 1. Replacement…
• 10148195Dec 1, 2014Equipment, Electrical system. Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service…
• 10148194Dec 1, 2014Equipment, Electrical system. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system (normal). z…
• 10148192Dec 1, 2014Equipment, Electrical system. Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without…
• 10148173Dec 1, 2014Fuel system. NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak. The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air system micro leak leakage greater than 0_5 mm CAUSE Contamination of the NVLD pressure switch electrical contacts
• 10148170Dec 1, 2014Engine. N20, N26 Service Engine Soon Light On: Fault Code 1B9702 is Stored. The Service Engine Soon light (MIL) is on with only the following fault stored in the DME: ? 1B9702: Engine switch-off time, timer, instrument panel timer DME, Comparison: Value of instrument panel timer too low while engine is running This fault will not cause any engine running or drivability problems. Unfavorable instrument cluster and DME…

← All problems reported for the 2012 BMW 328I