2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10148168Dec 1, 2014Transmission and drivetrain, Engine cooling. Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission…
• 10148429Nov 1, 2014Latches, locks and linkages, Electrical system. Unlocking Trunk with Remote Unlocks All Doors. After programming the vehicle with ISTA/P 2.47.1, unlocking the trunk with the remote changes to unlocking all the doors. An application error occurred after programming the vehicle to the Personal Profile Setting (PIA) in the Front Electronic Module (FEM).
• 10148423Nov 1, 2014Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts.
• 10148420Nov 1, 2014Exterior lighting. Headlight Cleaning System: Functional Operation Change. The customer complains that the headlight cleaning system is not working properly and only works after several actuating attempts. CAUSE The "functional" operation of the headlight cleaning system was changed with integration level F020-14-07-500. The functional changes to the headlight cleaning system's operation will occur only after programming the vehicle…
• 10149382Oct 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants
• 10149381Oct 1, 2014Back-over prevention (rear camera). Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) entering the cable assembly, causing corrosion on the pins in the connector(s) at the camera(s) z Poor cable connection to the camera(s)
• 10149375Oct 1, 2014Electrical system. Service Action: Replace Instrument Cluster. The display in the instrument cluster is inoperative.
• 10149371Oct 1, 2014Electrical system. Horn(s) Fail to Work. While trying to activate the horn, one or both horns fail to work. One or more of the following fault codes can be stored in the FEM: "8044A3 - Wiring, horn short circuit to earth" "8044A4 - Wiring, horn short circuit to positive" "8044A5 - Wiring, horn relay is defective or short circuit to positive" Water has entered the horn and caused it to fail internally (shorted out).
• 10149365Oct 1, 2014Steering. Power-Assisted Steering Failure. The power-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp (DSC) in the instrument cluster may also be illuminated. Failure of the power-assisted steering may be caused by various software-related issues.
• 10149363Oct 1, 2014Suspension. Front Suspension Ride Height Has Dropped. INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.
• 10149361Oct 1, 2014Transmission and drivetrain. DCT Transmission: Oil Leakage Diagnosis. INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. When diagnosing complaints related to DCT fluid leaks, please use the attached diagnostic procedure. WARRANTY INFORMATION Not applicable. ATTACHMENTS View PDF attachment B280114_DCT_Oil_Leak_Diagnosis. [ Copyright (c)2014…
• 10149355Oct 1, 2014Engine. . INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in the DME must be performed to avoid repeat repairs. If a misfire fault is not stored in the DME memory and an engine related drivability complaint is received, follow the path below to manually start the misfire test plan (AT1214_TVD4_MISFIRE_20): 1. Perform a vehicle test. 2. Select "Function…
• 10149353Oct 1, 2014Engine cooling. N47T and N57T Diesels with SCR Efficiency Faults Stored. A. The Service Engine Soon lamp is on (MIL) with either or both of the following SCR efficiency faults stored in the DDE: 26F500 - SCR system, efficiency: Efficiency too low 26F600 - SCR system, efficiency: Efficiency too low B. In addition, a Check Control message of "Incorrect diesel exhaust fluid" may be displayed with "no start scenario countdown" active.
• 10149349Oct 1, 2014Fuel system. N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel…
• 10149287Oct 1, 2014Engine. SI B12 14 12 October 2014 Engine Electrical Systems Technical Service This Service Information bulletin supersedes SI B12 14 12 dated February 2014. designates changes to this revision SUBJECT N51, N52K, N52T and N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine loses power; and the Service Engine Soon lamp is…
• 10149285Oct 1, 2014Engine cooling. Delivery Stop: Crankcase Failure. A Delivery Stop has been issued on certain 2015 model year vehicles with N20/N26 engines produced from September 4, 2014 through October 21, 2014. These vehicles may have a crankcase failure. Approximately 145 vehicles are affected.
• 10149282Oct 1, 2014Engine. Engine Damage Due to Debris in Oil Passages. After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Debris has entered the engine oiling passages during cleaning of the engine block and cylinder head mating surfaces during engine repair.
• 10149279Oct 1, 2014Equipment. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Analysis of FASTA data and repeat repair visit reports indicates that there are many fault codes that are stored in the above vehicles, but they are not diagnosed to identify their root cause. Fault codes that are not diagnosed to find their root cause can lead to a repeat repair visit to the workshop by the customer.
• 10149277Oct 1, 2014Engine, Equipment. Engine Camshaft (VANOS) Adjustment Units: Limited Warranty Extension to 10 Years Without Mileage Limitation. INFORMATION BMW of North America, LLC ("BMW NA") is extending the limited warranty for the Camshaft (VANOS) Adjustment Units on certain model BMW vehicles equipped with the non-turbocharged 6-cylinder engine to: 10 years without mileage limitation, as determined by the vehicle's original in-service date.
• 10057568Oct 1, 2014Exterior lighting. Bmw: on some vehicles, when starting, low beam, with 0552 option, would briefly flashes, due to a faulty led main light module that needs replacing. Model 2008-14 f01, f02, f06, f07, f10, f12, f13, f25.
• 10148042Sep 1, 2014Visibility (wipers, defrost, mirrors), Electrical system. Top Rear Side View Camera Control Unit Rattles While Driving. While driving, a rattling-type noise is heard coming from the lower windshield area up behind the instrument panel (driver's side). CAUSE The TRSVC (Top Rear Side View Camera) control module support bracket is loose.
• 10148034Sep 1, 2014Electrical system, Transmission and drivetrain. "Intelligent Battery Sensor Diagnosis Hints. The vehicle enters the workshop with one or more of the following complaints: * Check Control Message related to battery discharge * No-start condition * Consumer power reduction (reduced blower speed, heated seats operation, etc.) * The following fault codes may be stored in the DME a. 2E8B - Intelligent battery sensor, signal b. 2E8C - Intelligent battery sensor…
• 10148030Sep 1, 2014Body and structure, Visibility (wipers, defrost, mirrors). Door Mirror Wind/Whistle Noise. Whistling noise from front area of the front door mirror when driving at highway speeds CAUSE There is an air gap between the door mirror cap and the turn signal housing in the mirror.
• 10148018Sep 1, 2014Air bags, Equipment. "?SI B01 09 14 September 2014 WarrantiesWarranties This Service Information bulletin supersedes SI B01 09 14 dated August 2014. Please read this Service Information bulletin in its entirety, the content has been completely updated. designates changes to this revision SUBJECT Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat: Limited Warranty Extension to 15 years Without Mileage Limitation.
• 10148381Aug 1, 2014Engine cooling, Equipment. Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at VDCs will be repaired prior to dealer delivery.
• 10148375Aug 1, 2014Equipment. A/C Cooling: Intermittent Reduction of Air Flow. The customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than one hour.
• 10148373Aug 1, 2014Equipment, Electrical system. Head-Up Display Inoperative. The Head-up Display is inoperative. Fault code 0xB7F6E3 - HUD: Communication error (HUD does not answer) is stored in the Instrument Cluster (KOMB25). A software error in the instrument cluster prevents the Head-up Display from activating.
• 10148371Aug 1, 2014Electrical system, Equipment. Vehicle Only Starts when Remote Key Held Against Column. The vehicle does not start using the Comfort Start feature. The vehicle does start once the remote key is held next to the steering column emergency start area (key symbol at the right side of the column between the white marks). The antenna (aerial) in the passenger compartment near the front of the center console has shorted wiring.
• 10148218Aug 1, 2014Fuel system. N20 and N26 Injector Replacement. INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. This bulletin only applies to index "02" injectors. Index "01" and index "03" or higher are not affected. No immediate repair is required unless the BMW vehicle is currently experiencing this…
• 10148135Jul 1, 2014Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical…
• 10148132Jul 1, 2014Forward collision avoidance. Front Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). This message is cleared from the CID by clicking on "OK" using the iDrive controller.
• 10148128Jul 1, 2014Equipment. Headunit High Is Constantly Resetting. After connecting a mobile device via Bluetooth, the Headunit High (HU-H) constantly resets. This is because the mobile device paired/connected to the vehicle contains one or more emails with 30 or more recipients. Note: In this situation, a reset is when the HU-H shuts down and then turns back on. CAUSE Software error in the HU-H.
• 10148127Jul 1, 2014Equipment. SI B64 10 10 Heating and Air Conditioning July 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged.
• 10148120Jul 1, 2014Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts.
• 10148117Jul 1, 2014Engine cooling. Exhaust Leak on Diesel Particulate Filters. An exhaust leak develops on the Diesel Particulate Filter (DPF) around the area of the flexible coupling. Age or wear on the flexible coupling
• 10148087Jul 1, 2014Engine cooling. External Engine Oil Leaks and Repairs. During the vehicle's operational life, normal engine oil seepage or sweating, in addition to accumulated road dust, dirt and grime in the engine compartment can cause the appearance of a more severe oil leak. This is further exaggerated by residual oil that remains on the engine assembly after maintenance services are performed, e.g., oil filter changes, "engine oil top-offs,"…
• 10148101Jun 1, 2014Electrical system. iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: * Call disconnection * Contact List incomplete * General connection failures CAUSE Apple software iOS 7 and its variants.
• 10148097Jun 1, 2014Engine. Service Action: Repair Corrosion Protection Engine Compartment. Various engine compartment battery cable mounting points are not sufficiently protected against corrosion. Lack of corrosion protection can lead to improper connections associated with the battery cables. AFFECTED VEHICLES This Service Action involves F30 3 Series vehicles produced from June 2012 to January 2013. First check if a Service Action label…
• 10148334May 1, 2014Exterior lighting. Active Headlight Control Malfunction in Both Headlights. AHL (Active Headlight Control) malfunctions on both sides. Both lights aim either up or down while driving. Fault Code 8041B6 is present. Broken mounting bolt holding on the rear height sensor bracket.
• 10148333May 1, 2014Electrical system, Engine. Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster.
• 10148328May 1, 2014Equipment, Body and structure. Cleaning Excess Butyl from RHT Roof Shells. Butyl adhesive is used to secure the seals of the retractable hardtop (RHT) to the steel roof shell panels. Particularly at high ambient temperatures, if excess butyl is present, it may start to seep out from between the seal and the roof shell. This butyl may be black or gray in color. Excess butyl applied to the roof shell during assembly
• 10148323May 1, 2014Latches, locks and linkages, Body and structure. Trunk Lid Does Not Open Completely. The customer may complain that the trunk does not open fully when using the remote key or hands-free trunk-lid opening (a Comfort Access function). CAUSE * A dry trunk lid seal causes the trunk lid to stick. * F30 and F32 only: A trunk return spring that is not installed correctly may not open the trunk lid fully.
• 10148321May 1, 2014Equipment. MF56 Make Good Program: Install Accessory Roof Graphic or Mirror Caps. Due to production restrictions at Plant Oxford, certain F56 vehicles produced in May and June of this year cannot be built with the factory option for the contrasting roof and/or mirror caps. This production issue was caused by the plant expanding its paint capabilities to meet increasing vehicle demand.
• 10148320May 1, 2014Tires. Third Generation Tire Pressure Monitor System (RDC). INFORMATION As of September 2009 production, a new generation Tire Pressure Monitor System has been introduced for all 3 Series models. Although the basic operation of the system is similar to the previous version, there are several key differences between the two systems.
• 10148318May 1, 2014Tires, Equipment. Tire Pressure Monitor System (TPMS) Functional Changes. INFORMATION There has been a disruption in the production and supply chain of certain electronic components. These events have influenced global manufacturing facilities, including the automotive sector. In order to fulfill customer demand and maintain production schedules, BMW has made a change to the Tire Pressure Monitor System of certain vehicles.
• 10148316May 1, 2014Brakes. Incorrect Remaining Service Life from CBS Data for Brake pads. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at which the pad sensor intervenes). The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Note: E9x…
• 10148307May 1, 2014Electrical system, Engine. N20/N26: Engine Fails to Run on Repeated Cold Start. The engine turns over but does not start on a repeat cold-starting attempt. For example, on the first cold start the engine may start normally, but if shut off right away, the engine may then fail to start and remain running on the next repeated attempts. Unfavorable DME software in combination with the NGK SILZKBR8B8S spark plug
• 10148306May 1, 2014Engine cooling, Electrical system. MTurbocharger Coolant Pump: Fault Code 20A503. "Drive Faulty" message is displayed in the Check Control. Fault code 20A503 "Turbocharger coolant pump, self diagnosis: Signal implausible" is stored in the DME. Unfavorable DME software application
• 10148276Apr 1, 2014Equipment. Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. The Offboard Availability (backend) system is unavailable and is not sending traffic information. 2. The traffic information feature is not activated correctly.
• 10148275Apr 1, 2014Exterior lighting, Equipment. "One or Both Xenon Headlights Aiming Downwards. CAUSE Both sides are aiming downwards: * The most likely cause is a faulty or disconnected rear height sensor. In very extreme cases due to poor road conditions, both headlight assemblies could have the vertical aim ball socket adjuster disconnected, as noted below.

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