2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10151077Feb 1, 2016Equipment, Engine cooling, Transmission and drivetrain. This Service Information bulletin supersedes SI 12 33 14 dated December 2015. SUBJECT Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's…
• 10151073Feb 1, 2016Transmission and drivetrain, Engine, Equipment. The upper crankshaft guide bearing may wear out prematurely. The wear on the upper guide bearing can cause the clutch pedal to malfunction during shifting. The Engine Malfunction warning may be illuminated and a fault will be stored in the DME memory for the crankshaft sensor. Noise may be heard from the lower engine and transmission bell housing area. Engine damage can occur in rare occasions.
• 10151072Feb 1, 2016Engine cooling. February 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 16 15 dated September 2015 SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected.
• 10151068Feb 1, 2016Electrical system, Equipment, Engine, Steering. This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports).
• 10151029Jan 1, 2016Electrical system. "?SUBJECT During the QC1 the BMW Assist Test Call Fails . After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM…
• 10151027Jan 1, 2016Equipment. ?SUBJECT Incremental Map Update of the NBT EVO Head Unit . Customers may be receiving onscreen messages concerning updates of their navigation system. Database mapping procedure in vehicles with the NBT EVO Head Unit (Head Unit high 2) has been changed to automatic, periodic, Over- the-Air (OTA), regional, incremental updates. INFORMATION Customers may not be familiar with the messages seen prior to, during, and…
• 10151023Jan 1, 2016Equipment. Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10151022Jan 1, 2016Equipment. Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10151018Jan 1, 2016Electrical system. ?Clock gains or loses time. The time displayed in the KOMBI (instrument cluster) may gain or lose a few minutes each week. Internal KOMBI calculation error.
• 10151016Jan 1, 2016Electrical system. "Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming. AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader. Incorrect SW calibration loaded after KOMBI replacement."
• 10150905Jan 1, 2016Fuel system, Equipment. SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. SUBJECT NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak . The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: FC 190302 Fuel tank ventilation and purge…
• 10150903Jan 1, 2016Engine cooling. SI B11 14 15 October 2015 Engine Technical Service This Service Information bulletin supersedes SI B11 14 15 dated October 2015. The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
• 10150901Jan 1, 2016Engine cooling, Equipment. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
• 10147888Dec 1, 2015Equipment. XM Satellite Radio Reception. INFORMATION Currently Satellite Radio is provided by SiriusXM for BMW customers. SiriusXM is the only company currently broadcasting Satellite Radio in North America. Satellite radio is broadcast from two different sets of Satellites using different earth orbits. XM uses geosynchronous (GEO) satellites located roughly above the equator.
• 10147884Dec 1, 2015Electrical system. Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code…
• 10147883Dec 1, 2015Electrical system. Head-Up Display (HUD) Rattling Noises During Image Adjustment or While Driving. When operating the Head-Up Display (HUD) adjustment a noise can be heard from inside the dashboard behind the Instrument Cluster. While driving over rough roads something can be heard rattling inside the HUD. Internal HUD failure.
• 10147881Dec 1, 2015Visibility (wipers, defrost, mirrors). "The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full. INFORMATION The use of a ""non-approved"" washer fluid can cause the low fluid warning light to come on even when the reservoir is full. An analysis of parts returned to warranty has shown the sensor is operating correctly. Do not replace the reservoir with integrated sensor for these situations.
• 10147872Dec 1, 2015Brakes. ?SI B34 08 14 Brakes December 2015 Technical Service This Service Information bulletin supersedes SI 34 08 14 dated July 2015. designates changes to this revision SUBJECT Ticking Noise from Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the…
• 10147863Dec 1, 2015Engine cooling, Engine. Fault Code 1D2008 Stored in DME. The Service Engine Soon light is on. Fault Code 1D2008: Map thermostat: jammed open is stored in the DME. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up, the engine coolant does not reach operating temperature within the DME's allowable time limits. This is caused by either a faulty thermostat inside the transmission…
• 10147860Dec 1, 2015Engine, Transmission and drivetrain. Delivery Stop: B58 Engine - Check Crankshaft Bearing Shells.A Delivery Stop has been issued on F30 and F32 certain vehicles produced from July 2015 (start of production) to December 2, 2015. These vehicles may have upper guide bearing shells that may exhibit wear at low mileage. There are 45 vehicles affected by this stop. For your convenience, attached you will find the list of affected VINs.
• 10147858Dec 1, 2015Equipment. New programming feature: Exclusion of Infotainment Control Units from Programming. Programming with ISTA/P 3.57.4, or a more recent update, displays a new Pop-Up window providing options for systems programming.
• 10147837Nov 1, 2015Equipment, Electrical system. "The Disclaimer screen automatically disappears from the CID after 10 seconds. INFORMATION https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/28...12/2/2015 Page 2 of 2 An enhancement was made to the Car Communication Computer (CCC) and MASK (Multi Audio System Controller) in 2006 so the customer does not have to manually accept the ""Disclaimer"" screen each time.
• 10147833Nov 1, 2015Electrical system, Equipment. HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
• 10147832Nov 1, 2015Engine cooling, Equipment, Electrical system. A/C Cooling: Intermittent Reduction of Air Flow. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes. INFORMATION Possibility of reproducing this situation is improved by the following conditions ? High outside ambient temperature ? High humidity Note: It is very difficult to duplicate this issue. The fault may be reproduced…
• 10147829Nov 1, 2015Electrical system. """Efficient Dynamics"" in the Instrument Cluster Partially Displayed During CC Message. After switching from terminal 15 to terminal R, the ""Efficient Dynamics"" wording in the instrument cluster, below the tachometer, is partially displayed while a CCM (Check Control Message) is shown. Only the word ""Efficient"" is displayed. Software error in the instrument cluster multi-information display"
• 10147784Oct 1, 2015Equipment, Electrical system. "Active Sound Design ASD inoperative after programming. After programming with ISTA/P V3.56.1 Active Sound Design (ASD) no longer provides simulated engine sounds A fault is stored in the ASD module. Fault Code 8053A5 ""ASD; invalid coding data for equalizing"" Invalid ASD coding data"
• 10147783Oct 1, 2015Equipment, Electrical system. Navigation CIC vehicle positioning temporarily incorrect. The Navigation system may temporarily display the vehicle in the wrong location. This mainly occurs on short sections of road and the vehicle position may take 2 or more minutes to be shown correctly. Invalid calculation in the CIC head unit.
• 10147769Oct 1, 2015Transmission and drivetrain. "Grinding or cracking noise when putting vehicle in gear/ ""Drive Disturbed"" displayed. A metallic grinding or cracking noise is heard from the rear of the vehicle when selecting Drive or Reverse. There may also be a Check Control message ""Drive Disturbed"" displayed. CAUSE The inner and/or outer universal joint on the right and/or left rear output shaft has failed."
• 10147760Oct 1, 2015Engine cooling. The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
• 10147758Oct 1, 2015Equipment. This Service Information bulletin supersedes SI B07 03 14 dated May 2015. designates changes to this revision SUBJECT Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports).
• 10147263Sep 1, 2015Equipment. "IHKA - Blower Runs in Emergency Mode. After the ignition is turned off and the vehicle is locked, the heating and air conditioning blower motor runs continuously. The next time the vehicle is started there may be the CCM (Check control message) displayed for ""Increased battery discharge"". CAUSE The blower output stage receives an invalid LIN bus signal during operation and switches to emergency mode.
• 10147262Sep 1, 2015Equipment. IHKA - Recirculation Function Changes from Manual to Automatic. While driving, the air recirculation button on IHKA changes by itself from manual to automatic or automatic to manual mode. CAUSE The IHKA operating software is too sensitive.
• 10147259Sep 1, 2015Exterior lighting. "Reverse Light is Intermittently Inoperative. CCM (Check control message) is displayed indicating a ""reverse light"" is out. CAUSE There is a weak spring in bulb socket or bulb carrier (on the luggage compartment lid) which is causing a bad contact with the bulb."
• 10147251Sep 1, 2015Body and structure. Driver or Passenger's Front Doors Handles Inoperable. Sporadically it is not possible to open the driver or passenger's front door from the outside or inside door handle. Multiple attempts will eventually open the door. Comfort access operation of the outside door handle works properly. This situation occurs at temperatures below 37 °F. CAUSE Incorrect routing of the Bowden cable.
• 10147243Sep 1, 2015Tires. Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
• 10147241Sep 1, 2015Wheels, Transmission and drivetrain. Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
• 10147235Sep 1, 2015Engine cooling, Engine. ?N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. Engine oil leakage into the induction system and/or the turbo charger assembly.
• 10151415Aug 1, 2015Electrical system, Equipment. "Instrument Cluster: CBS ""Running-in Check"" is Displayed. After replacing and / or programming the instrument cluster with ISTA/P 3.55.0 or higher (integration Level F020-15-03-501 or higher), the CBS (Condition Based Service) displays ""running-in check"" or ""1200 mile service is due"". The parameters of the CBS scopes for oil service, brake fluid, etc, can also be implausible or invalid.
• 10151404Aug 1, 2015Transmission and drivetrain. Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle…
• 10151399Aug 1, 2015Engine. The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
• 10147211Jul 1, 2015Equipment. NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick…
• 10147209Jul 1, 2015Equipment. Air Conditioning Cooling is Insufficient or Inoperative. The air conditioner system refrigerant level is low or empty. CAUSE The evaporator is leaking refrigerant.
• 10147202Jul 1, 2015Equipment. "Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the…
• 10147200Jul 1, 2015Transmission and drivetrain, Wheels, Brakes. Ticking Noise from Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. The noise can be heard as a light metallic ticking from the front outer cornering wheel. Movement between the brake disc and wheel bearing hub.
• 10147197Jul 1, 2015Steering, Brakes. Power-Assisted Steering Failure. The power-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp (DSC) in the instrument cluster may also be illuminated. Failure of the power-assisted steering may be caused by various software-related issues.
• 10147189Jul 1, 2015Electrical system, Fuel system. Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ?
• 10146945Jul 1, 2015Equipment, Engine cooling. The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
• 10146944Jul 1, 2015Engine. N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding…
• 10146942Jul 1, 2015Electrical system, Exterior lighting. Front Parking Lights Inoperative. After programming the vehicle with ISTA/P 3.56.1, both front parking lights (integrated in the headlights) have been deactivated and no Check Control message is displayed. CAUSE FEM software error in ISTA/P 3.56.1
• 10147724Jun 1, 2015Equipment. iDrive Controller Trim Peeling. The chrome ring on the iDrive controller is peeling. Poor chrome material adhesion.

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