2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147017Aug 1, 2016Equipment, Engine. "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light.
• 10147015Aug 1, 2016Brakes. "DSC ""WHEEL SPEED SENSOR"" FAULT CODES AND MALFUNCTION INDICATOR LAMP- DIAGNOSTIC. 1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faulty and 480686 - wheel…
• 10146998Aug 1, 2016Electrical system, Equipment. FOOTWELL MODULE: LIMITED WARRANTY EXTENSION TO 8 YEARS/125,000 MILES. When performing ISTA/D diagnosis and/or a programming procedure (software update) on an affected vehicle, the Footwell Module (FRM) could fail. There is a compatibility issue with certain combinations of vehicle software (Plant Integration ILevel) and the Footwell Module hardware installed in the vehicle.
• 10146997Aug 1, 2016Equipment, Engine cooling, Electrical system. "N26 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES FOR ""NON-CALIFORNIA EMISSION"" STATUTE STATES. INFORMATION For the eligible vehicles that are not covered under the ""State of California PZEV (SULEV) emission regulation,"" BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by…
• 10146989Aug 1, 2016Electrical system, Equipment. "N20 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Recall or Service Action. There is no immediate repair required unless the BMW vehicle is…
• 10147553Jul 1, 2016Exterior lighting. HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE. Halogen headlights may be misaligned (aimed too low or high).
• 10147552Jul 1, 2016Exterior lighting. HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE. Halogen headlights may be misaligned (aimed too low or high).
• 10147548Jul 1, 2016Electrical system. "KLE CHARGING FAULT 21E6E9. During the ISTA short test diagnosis, fault code 21E6E9 - ""Charging interruption"" is found stored in the KLE (Convenience Charging Electronics) module. There is no customer complaint related to charging system, or a warning check control message display. CAUSE An Erroneous fault 21E6E9 stored in the KLE after completion of AC charging session."
• 10147535Jul 1, 2016Fuel system. Rattle Or Buzzing Noise At 1500 To 2200 Rpm. When accelerating, particularly when driving off on a slope, there is a buzzing, rattling noise coming from the driver's side underbody, near the footwell area. The quick-release coupling for the fuel line is contacting the fuel line protective plate.
• 10147531Jul 1, 2016Engine cooling. N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored. The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic.
• 10142938Jul 1, 2016Exterior lighting. HALOGEN HEADLIGHT ADJUSTMENT PROCEDURE: Halogen headlights may be misaligned (aimed too low or high).
• 10151377Jun 1, 2016Engine, Engine cooling. "CCM - ""COOLANT LEVEL LOW"". Sporadically, while driving in ePower mode, a ""Coolant Low"" Check Control Message appears, even though coolant is at the specified level. FEM (Front Electronic Module) Control unit software error"
• 10151376Jun 1, 2016Electrical system. Center Information Display Switching off. INFORMATION The brightness of the CID will reduce and may switch off completely due to high temperature rise inside the vehicle. This situation is to protect the function of the CID. After lowering the temperature, the normal functions are restored. The increased temperature, protective switch-off is the reason for the fault. The fault code does not indicate a defective…
• 10151375Jun 1, 2016Equipment. HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
• 10151369Jun 1, 2016Body and structure, Fuel system, Electrical system, Lane departure, Forward…. Various Check Control Messages Caused by Shorted K-CAN This Service Information bulletin supersedes SI B61 03 15 dated April 2016.
• 10151359Jun 1, 2016Electrical system, Body and structure. Thumping noises from the front section of the vehicle. Thumping noises from the front section of the vehicle may occur when driving over poor road surfaces. Software of the Variable Damper Control (VDC)
• 10151353Jun 1, 2016Engine, Engine cooling. Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area.
• 10151335May 1, 2016Equipment. Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues…
• 10151333May 1, 2016Equipment, Forward collision avoidance, Vehicle speed control. """Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed The KAFAS camera is not properly mounted and secured to the mounting…
• 10151315May 1, 2016Visibility (wipers, defrost, mirrors). Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. The automatic dimming function will continue to be operational on the driver's side mirror and rear view mirror.
• 10151309May 1, 2016Transmission and drivetrain. F30 PHEVs- Delayed Driving Readiness Status. Immediately after an engine start (start/stop button press), the gear selector is operated, but no drive position (D or R) can be engaged (transmission stays in P). The customer must operate the gear selector again to engage a desired drive position. Unfavorable software application Vehicle requires approximately 1 second after the start/stop button is pressed to…
• 10151308May 1, 2016Transmission and drivetrain. "F15, F30 PHEVs- Gear Selector Plausibility Faults. The Check Control message ""Drive: Stop carefully"" (CCM-ID: 569) is displayed. The following fault codes may be stored in the transmission EGS control module (GKEG3HY3): 44D663 - Position plausibility: Driver's choice N/P from D/R not executed CF1701 - Gear selector switch interface, communication failure CF17A1 - Message missing: receiver EGS (A-CAN)…
• 10151300May 1, 2016Equipment, Engine. N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints This Service Information bulletin and attachment supersedes SI B11 06 16 dated April 2016..
• 10151274Apr 1, 2016Electrical system. SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display).
• 10151272Apr 1, 2016Lane departure. Erroneous Lane Change Warning. While driving, the Lane Change Warning (Blind Spot Detection) is illuminated erroneously on either outside mirror (orange triangle) when no other vehicles are around. CAUSE F30 - Install the correct sensor frame F34 - Program the vehicle using ISTA/P 3.58.0 or higher.
• 10151269Apr 1, 2016Electrical system. Instrument Cluster Resets during Active Navigation. The instrument cluster (MID KOMBI) fails sporadically (all gauges falling briefly to zero, flashing of all indicator lights) and resets. Reset occurs during active route guidance and predictably when passing certain geographical positions. Software error in navigation head unit
• 10151268Apr 1, 2016Visibility (wipers, defrost, mirrors). "The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full. The low washer fluid warning light is illuminated even though the washer fluid tank is full. There are no faults stored in the system for the washer fluid level switch. CAUSE A non-approved washer fluid is used (fluids that contain a silicone additive, normally colored other than blue). INFORMATION The washer fluid level sensor…
• 10151265Apr 1, 2016Steering. Various Check Control Messages Caused by Shorted K-CAN. The customer states that one or more of the following CC messages are displayed: 627 - Steering behavior: Drive moderately 070 - Steering: Drive moderately 765 - Rear-end collision restricted 850 - Pedestrian warning restricted 236 - Driving stabilization: Drive moderately 299 - SOS call system failure 042 - Brake system: Drive moderately After performing a…
• 10151263Apr 1, 2016Body and structure. Groaning Noise from Doors over Rough Roads. A groaning noise is heard from the doors when driving over rough road surfaces. Window guide rubbing on door opening.
• 10151260Apr 1, 2016Steering. "Steering Assistance Failed After an Engine Start. Reduction of steering assistance after starting the engine. The DSC and steering warning lamp are illuminated in the instrument cluster. Check Control messages displayed: ""Driving stabilization. Drive carefully"" ""Increased steering effort required. Drive at moderate speed"".
• 10151255Apr 1, 2016Electrical system, Equipment. ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P.
• 10151253Apr 1, 2016Engine cooling. N20 - The Service Engine Soon Light is On with DME Fault 118602 Stored. The Service Engine Soon light is on (MIL) with only the following oxygen sensor fault stored. 118602 - Oxygen sensor before catalytic converter, fine mixture control: exhaust gas after catalytic converter too lean CAUSE An actual engine related problem and/or DME software diagnostic
• 10151249Apr 1, 2016Engine cooling. N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. CAUSE When the vehicle is parked overnight the engine oil pressure will equalize and may leak past the turbo charger exhaust side turbine seal.
• 10151247Apr 1, 2016Engine cooling. N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal…
• 10151207Mar 1, 2016Equipment. "During the QC1 the BMW Assist Test Call Fails. After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced…
• 10151200Mar 1, 2016Electrical system, Equipment. "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will require REPLACEMENT of the head unit to restore operation. To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to bring NBT-EVO to a higher security level. In…
• 10151197Mar 1, 2016Equipment, Electrical system. NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI B65 19 15).
• 10151196Mar 1, 2016Equipment, Electrical system. NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
• 10151190Mar 1, 2016Equipment. "Air Conditioning Refrigerant R1234yf Introduction. Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"" New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI B04 02 16. Air…
• 10151175Mar 1, 2016Equipment, Transmission and drivetrain. Howling Noise from the Rear Differential. When coasting from 85 - 70 mph, there is a howling noise from the rear differential. CAUSE Resonance behavior during the running-in phase of the PHEV rear differential
• 10151170Mar 1, 2016Fuel system, Engine. N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel…
• 10151167Mar 1, 2016Equipment, Transmission and drivetrain, Engine. SI B11 26 15 March 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 26 15 dated February 2016. The upper crankshaft guide bearing may wear out prematurely. The wear on the upper guide bearing can cause the clutch pedal to malfunction during shifting. The Engine Malfunction warning may be illuminated and a fault will be stored in the DME memory for the crankshaft sensor. Noise may be…
• 10151156Mar 1, 2016Engine cooling, Equipment. N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles F30 (320i Sedan) Model Years 2013 and 2014 produced from 2/28/2013 to 3/31/2014 F30 (320i xDrive Sedan) Model Years 2013 and 2014 produced from 2/26/2013 to 3/31/2014 F30 (328i Sedan) Model Years 2012, 2013 and 2014 produced from 10/19/2011 to 3/31/2014 F30 (328i xDrive Sedan) Model Years 2013 and 2014 produced from 11/23/2011 to…
• 10151119Feb 1, 2016Electrical system, Equipment. SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call…
• 10151115Feb 1, 2016Electrical system, Equipment. SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
• 10151114Feb 1, 2016Electrical system. SUBJECT Entry Head Unit Resets After Pairing a Bluetooth Phone. The Entry Head Unit may reset after pairing an Iphone or Android phone via Bluetooth to the vehicle. Incompatibility between stored characters in the phone (emoticon/emoji) and the Head Unit. See SI B84 03 12 about emoticon's effects on the vehicle.
• 10151112Feb 1, 2016Equipment. This Service Information bulletin supersedes SI B64 09 15 dated January 2016. designates changes to this revision SUBJECT Whistling Noise Coming from the Center Vent - A/C is Off. A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10151108Feb 1, 2016Electrical system. February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015. SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. On cold days (an outside ambient temperature below 15F), customers may notice a check control message related to the battery displayed on the instrument cluster and the control information…
• 10151098Feb 1, 2016Equipment, Tires. SI B36 01 15 February 2016 Wheel and Tires Technical Service This Service Information bulletin supersedes SI 36 01 15 dated October 2015. designates changes to this revision SUBJECT Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna)
• 10151079Feb 1, 2016Fuel system, Equipment. SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual…

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