2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10154856Feb 1, 2018Equipment, Exterior lighting. DELIVERY STOP REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly; oil may have contaminated the plastic housing of the rear tail lamps; causing damage to the mounting points of the tail light assembly.
• 10154851Feb 1, 2018Body and structure. GROANING NOISE FROM DOORS. Part Number Description Quantity F30; F31; F80 Front 51 33 7 414 531 Window guide; front left As needed 51 33 7 414 532 Window guide; front right As needed F30; F80 Rear A groaning noise is heard from any of the doors when driving over rough road surfaces.
• 10154818Feb 1, 2018Engine. N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin replaces SI B11 14 17 dated February 2018.
• 10154817Feb 1, 2018Engine. ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
• 10136305Feb 1, 2018Steering. CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode.
• 10135054Feb 1, 2018Equipment. BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger.
• 10135052Feb 1, 2018Electrical system. Head unit high resets with connection of iphone 8, iphone 8+ or iphone x
• 10135050Feb 1, 2018Fuel system. CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the rear of the vehicle; for example by a gas filling hose.
• 10135042Feb 1, 2018Electrical system. FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank.
• 10135040Feb 1, 2018Electrical system. INSTRUMENT CLUSTER BLANKS OUT OR REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster display goes black during starting or while driving.
• 10135025Feb 1, 2018Electrical system. DME FAULT CODE CDC203: Various control units contain faults indicating missing messages from the battery management electronics
• 10135023Feb 1, 2018Equipment. VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26: Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
• 10135022Feb 1, 2018Fuel system. N20 ENGINE OIL FEED LINE TO THE TURBOCHARGER:Within the BMW ÒmodelÓ vehicles listed above, BMW of North America, LLC (ÒBMW NAÓ) is extending the limited warranty for the engine oil feed line to the turbocharger
• 10135019Feb 1, 2018Engine. Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive.
• 10135011Feb 1, 2018Engine. ENGINE CAMSHAFT (VANOS) ADJUSTMENT UNITS: BMW of North America, LLC (ÒBMW NAÓ) is extending the limited warranty for the Camshaft (VANOS) Adjustment Units on certain model BMW vehicles equipped with the non-turbocharged 6-cylinder engine
• 10142945Jan 1, 2018Equipment. Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
• 10142940Jan 1, 2018Equipment. NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
• 10142936Jan 1, 2018Electrical system. KLE CHARGING FAULT 21E6E9: During the ISTA short test diagnosis, fault code 21E6E9 Ð ÒCharging electronics: Charging mode interruptedÓ is found stored in the KLE (Convenience Charging Electronics) module.
• 10142933Jan 1, 2018Body and structure. TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
• 10142943Dec 1, 2017Back-over prevention (rear camera). Side View Camera Does Not Display Picture.
• 10136738Dec 1, 2017Equipment. NBT Head Unit High (HU-H) Resets Intermittently or Permanently
• 10136736Dec 1, 2017Exterior lighting. REAR TAIL LIGHT FAILURE: Exterior rear lights do not work.
• 10136727Dec 1, 2017Visibility (wipers, defrost, mirrors). EXTERIOR MIRROR: CREAKING NOISES: Creaking noise coming from either or both exterior rearview mirrors when folding in.
• 10136724Dec 1, 2017Latches, locks and linkages. Trunk Lid Does Not Open Completely: The trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
• 10136705Dec 1, 2017Engine cooling. N20 Engine Coolant Thermostat: Limited Warranty Extension to 10 Years/120,000 Miles
• 10142923Oct 1, 2017Engine cooling. N20 and n26 engine timing chain and oil pump drive chain: limited warranty extension to 7 years/70,000 miles
• 10146769Sep 1, 2017Air bags. "AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection…
• 10146765Sep 1, 2017Electrical system. "BATTERY DISCHARGE CCM (CHECK CONTROL MESSAGE) DISPLAYED: COMFORT ACCESS DISABLED. One or more of the following conditions are present: * CCM ""Battery. Discharge in standstill."", or similar, is displayed. * Comfort Access and contactless tailgate opening are not working. * Vehicle can still be unlocked with radio remote control (ID transmitter). Fault conditions are cleared upon engine restart.
• 10146763Sep 1, 2017Electrical system. VARIOUS CCM (CHECK CONTROL MESSAGES) CAUSED BY SHORTED K-CAN. The customer states that one or more of the following CCM are displayed: * 627 - Steering behavior: Drive moderately * 070 - Steering: Drive moderately * 765 - Rear-end collision restricted * 850 - Pedestrian warning restricted * 236 - Driving stabilization: Drive moderately * 299 - SOS call system failure * 042 - Brake system: Drive moderately After…
• 10146684Aug 1, 2017Electrical system. ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY. After pre-delivery check or after instrument cluster exchange, BMW Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
• 10215025Jun 1, 2017Equipment. Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
• 10215024Jun 1, 2017Engine cooling. The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
• 10146719Jun 1, 2017Equipment. ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD…
• 10146718Jun 1, 2017Equipment. A/C Cooling: Intermittent Reduction of Air Flow What is new The date in repair procedure and warranty section has been changed for vehicles produced to September 30, 2013 and from October 1, 2013.. Customer may complain of reduced air flow when the air conditioning system is operated for an extended time, usually longer than 30 minutes.
• 10146715Jun 1, 2017Engine cooling. "SME FAULT CODE 21F04B. One or several of the following check control messages (CCM) may be displayed: ""Engine fault! Power loss"" (CCM-ID: 29) ""Powertrain malfunction!"" (CCM-ID: 633) ""Hybrid system malfunctioning!"" (CCM-ID: 585) Note: The fault code 21F04B stated below may also be entered without any of the above mentioned CC messages being displayed A timing problem between the SME and the cell supervision…
• 10146714Jun 1, 2017Body and structure. GROANING NOISE FROM DOORS This Service Information bulletin replaces SI B51 10 16 dated March 2016 What's New: Added production locations/dates Clarified Cause Moved Procedure to attachment. Added Tape, Anti-static cleaner and lubricant. A groaning noise is heard from any of the doors when driving over rough road surfaces. Excessive friction between window guide and door opening. Situation is worsened by: Option SA…
• 10146711Jun 1, 2017Transmission and drivetrain. Howling Noise from the Rear Differential. When coasting from 85 - 70 mph, there is a howling noise from the rear differential. CAUSE Resonance behavior during the running-in phase of the PHEV rear differential.
• 10149257May 1, 2017Electrical system. Charging of the high voltage battery is interrupted and will not complete. A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly.
• 10149255May 1, 2017Electrical system. SME - HV BATTERY CELL MODULE VOLTAGE FAULTS. When diagnosing with ISTA or ISTA Next, a fault code (detailed below), regarding the cell voltage measurement, is entered in the battery management electronics (SME). ? 21F0C2 - High-voltage battery, cell supervision circuit 1: Voltage measurement (battery cell), line disconnection ? 21F0C3 - High-voltage battery, cell supervision circuit 2: Voltage measurement (battery…
• 10149254May 1, 2017Steering, Electrical system. "?STEERING WHEEL BUTTONS DO NOT FUNCTION RELIABLY. ? Sporadic or continuous malfunction of multifunction steering wheel buttons ? CC Message ""Cruise control without function"" displayed ? Sporadic or continuous malfunction of shift paddles Frictional corrosion on connector line (wiring harness) between switch cluster and steering wheel"
• 10149240May 1, 2017Body and structure. EDGE CORROSION IN THE INNER DOOR JAMB AREA. Corrosion on inner door panels at the following holes and cavity openings: ? Door brake (1). ? Door wiring harness pass-thru (2).
• 10136745May 1, 2017Electrical system. ConnectedDrive/BMW Assist System Diagnosis Information
• 10146660Apr 1, 2017Electrical system. The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date.
• 10146659Apr 1, 2017Electrical system. SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ?…
• 10146658Apr 1, 2017Equipment. "?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for…
• 10146657Apr 1, 2017Equipment. "LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates…
• 10146655Apr 1, 2017Equipment. ?INSTRUMENT CLUSTER DISPLAYS MIXED UNITS. When the displayed unit of measurement is changed from miles to Kilometers everything except the cruise control or limit set speed is displayed in Kilometers; the set speed is still shown in miles in the Instrument Cluster (Kombi) display. KOMBI software.
• 10146653Apr 1, 2017Electrical system. TIME DISPLAY (CLOCK) ERROR IN INSTRUMENT CLUSTER. The clock on the basic instrument cluster (KOMBI) gradually loses time even after being reset. Power supply fluctuations cause the time to reset.
• 10146649Apr 1, 2017Electrical system. "SME FAULT CODE 21F02A. Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not possible" (CCM-ID: 804), "Hybrid system malfunctioning!" (CCM-ID: 585), "Drive. No restart" (CCM-ID: 586) or "Engine fault! Power loss" (CCM-ID: 29). Possible hardware defect of the…
• 10146641Apr 1, 2017Equipment. EXTERIOR BMW ROUNDEL EMBLEMS SEPARATE AND FALL OFF. The exterior BMW Roundel Emblem (front and/or rear) separates from the mounting base and falls off. Delamination of the Roundel Emblem.

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