2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10146632Apr 1, 2017Fuel system. ?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an…
• 10146628Apr 1, 2017Engine cooling. ?"ENGINE OIL PRESSURE" ON LOW MILEAGE CARS. Check Control Message (CCM-212) states: "Engine Oil Pressure. Stop Carefully" The following codes may be stored in the DME fault memory" 1C2002 - Engine oil pump, pressure too low 1FB801 - CCM (ID212) - Oil pressure Also, the vehicle's mileage is very low (below 60 miles), the fault frequency shows only "one" occurrence; faults are not currently present and cannot be…
• 10146610Mar 1, 2017Equipment. "?SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL . Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
• 10146605Mar 1, 2017Electrical system. "?ACTIVE SOUND DESIGN (ASD) INOPERATIVE AFTER PROGRAMMING What's New: ? ISTA/P and ISTA 4 software level that contains the fix added to Correction and Procedure ? F31, F32, F33, F34, F36 vehicles added to Models ? Warranty information updated to include programming fix . After programming with ISTA/P V3.56.1 or ISTA/P V3.60: Active Sound Design (ASD) no longer provides simulated engine sounds. A fault is stored in…
• 10146604Mar 1, 2017Equipment. ?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile…
• 10146603Mar 1, 2017Electrical system. ?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
• 10146585Mar 1, 2017Visibility (wipers, defrost, mirrors). EXTERIOR MIRROR: CREAKING NOISES Whats new: Video link added This Service Information bulletin supersedes SI B51 44 16 dated January 2017. . Creaking noise coming from either or both exterior rearview mirrors when folding in. Video Link: tinyurl.com/z46agg9 Accumulation of dust in the joint gap seal.
• 10146573Mar 1, 2017Engine cooling. N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
• 10146572Mar 1, 2017Engine cooling. SERVICE ENGINE SOON LIGHT IS ON WITH PT-CAN FAULTS STORED . The Service engine soon light (MIL) is on and the transmission may go into failsafe. The problem may be intermittent along with any of the following check control messages displayed or stored. Transmission temperature Drivetrain fault Chassis stabilization Note: Any combination of the following faults can be stored.
• 10146570Mar 1, 2017Engine cooling. ?VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE What's New: ? Labor allowance adjusted for xDrive vehicles . Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
• 10146567Mar 1, 2017Engine cooling. ?Service Action: Replace the Thermostat What's New: ? Part number and quantity of coolant has been updated. Refer to the Warranty section for details. . The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
• 10136361Mar 1, 2017Equipment. HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
• 10146550Feb 1, 2017Electrical system. ?Various Check Control Messages Caused by Shorted K- CAN This Service Information bulletin supersedes SI B61 03 15 dated June 2016. .
• 10146548Feb 1, 2017Seats. ?REAR SEAT RATTLE . Rear bench seat backrest rattles when driving on uneven roads. Rear bench seatback rattles between the attachment points and retaining clip contact surfaces.
• 10146547Feb 1, 2017Electrical system, Seats. ?MISSING AUDIO NOTIFICATION WHEN STORING SEAT MEMORY . When saving seat memory settings (Memory 1 or Memory 2) with a vehicle without navigation, there is no audio tone confirmation. Software error in control unit of Seat Module 2.
• 10146537Feb 1, 2017Suspension. ?FRONT SUSPENSION RIDE HEIGHT HAS DROPPED . INFORMATION Please refer to the Electronic Parts Catalog (EPC), using the VIN to locate the part numbers. WARRANTY INFORMATION Damages due to outside influences are not covered under the terms of the BMW limited warranties.
• 10146535Feb 1, 2017Engine cooling, Engine. "? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. The following fault codes may be stored in the DDE: N47T/N57T engine 245700 - Particle filter system: particulate filter highly loaded (Exhaust backpressure high) 245800 - particle filter system - filter is heavily contaminated.
• 10146534Feb 1, 2017Engine, Engine cooling. "? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp (MIL) is illuminated The following fault codes may be stored in the DDE: N47T/N57T engine Main Faults: 245700 - Particle filter system: particulate filter highly loaded (Exhaust…
• 10146528Feb 1, 2017Engine cooling. ?VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE . Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
• 10146526Feb 1, 2017Engine. ?N20 AND N26 ENGINE: HIGH PITCHED WHINING NOISE FROM LOWER ENGINE AREA . Whining noise from the lower engine area near the engine oil pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive sprockets.
• 10150971Jan 1, 2017Visibility (wipers, defrost, mirrors). ?EXTERIOR MIRROR: CREAKING NOISES. Accumulation of dust in the joint gap seal.
• 10150970Jan 1, 2017Brakes. ?WHEEL COVER PILOT PROGRAM. BMW is piloting/testing a measure that is designed to help prevent brake disc/rotor surface corrosion on new vehicles during transportation and storage.
• 10150966Jan 1, 2017Electrical system, Fuel system. ?SERVICE ACTION: REPLACE LOW-PRESSURE ELECTRIC IN-TANK FUEL Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery or the next time the vehicle is in the shop.
• 10150960Jan 1, 2017Equipment, Engine. ?Service Action: Replace the Thermostat. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. This Service Information bulletin supersedes SI B11 10 15 dated January 2016.
• 10150956Jan 1, 2017Electrical system, Fuel system, Other or unknown. ?June 2016 Maintenance and General Hints: technical Service Plugin Hybrids, (PHEV) MPGe Fuel Economy Rating.
• 10146794Dec 1, 2016Equipment. SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. The display is inoperative and there is no audio output 2. Automatic system start-up after a couple of seconds Fault Code E1C440 set No Fault Codes set Software error in the Head Unit High (HU-H)
• 10146793Dec 1, 2016Exterior lighting, Electrical system. TURN SIGNAL - INTERMITTENTLY FLASHES AT FASTER RATE. Turn signal, intermittently, flashes at faster rate or not at all. Software error in FEM (Front Electronics Module)
• 10146966Nov 1, 2016Equipment, Electrical system. "USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Message displayed on the audio system display: ""Title cannot be reproduced"" ""Is being read"" (but never plays back any audio) CAUSE Media with data files stored in more than 32 directories or 32 subdirectories within a directory. Media with…
• 10146964Nov 1, 2016Equipment. "NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016.. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. This will set a fault in the Head Unit (NBT-EVO), Fault Code ""B7F87A: Burgler Actively Registered / Component Protection Active"" This will require…
• 10146962Nov 1, 2016Exterior lighting. "HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Water inside the headlights can be caused by two situations: Water/moisture ingress into the headlight housing. Thermal conditions that result in the formation of condensation.
• 10146956Nov 1, 2016Body and structure. WATER DRIPPING INTO LUGGAGE COMPARTMENT FROM OPEN TRUNK LID. Water drips into luggage compartment when the trunk lid is lifted (also see attached video below). www.tinyurl.com/F30trunk trunk lid making sure it flows over the taillight. Open the trunk lid within one minute of pouring water over taillight. Water trapped between the tail light module and the body of the vehicle.
• 10146786Nov 1, 2016Engine cooling, Transmission and drivetrain. 8HP: TRANSMISSION FLUID LOSS FROM COOLER LINES CONNECTIONS. There is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). CAUSE Damaged O-rings due to unfavorable cooling line connection tolerances
• 10146781Nov 1, 2016Engine cooling. VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE. Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
• 10146779Nov 1, 2016Electrical system. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports).
• 10146904Oct 1, 2016Equipment, Electrical system. USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION. No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Possible Check Control system message: o Battery discharge when engine off. o Caution, no acoustic warning signals. Non BMW approved (third-party supplier) USB cable plugged into the USB port.
• 10146903Oct 1, 2016Equipment. "NBT NAVIGATION DOES NOT ROUTE ON TOLL ROADS. NBT Navigation does not provide routes that include certain toll roads. CAUSE Roads that have toll lanes ""without a cash option"" where not utilized for routing in NBT map data versions: NEXT 2015-1 NEXT 2015-2 NEXT 2016-1 As an enhancement, the NEXT 2017-1 map release now provides information about toll lanes ""without cash option"". UPDATE Install new map data."
• 10146902Oct 1, 2016Equipment, Electrical system. ?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. This is normal system behavior - serves to protect the head unit, battery drain and avoidance of incremental leaps in the loudness. The loudness is reduced to 2/3 of maximum and is not restored.
• 10146892Oct 1, 2016Brakes. CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated.
• 10146878Oct 1, 2016Engine cooling. VOLUNTARY EMISSIONS RECALL CAMPAIGN 16E-A05 - N26 ENGINE: REPLACE TURBOCHARGER OIL SUPPLY LINE. Carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
• 10146877Oct 1, 2016Engine cooling. "N20 ENGINE OIL FEED LINE TO THE TURBOCHARGER: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. When starting a cold engine, a ""plume of blue smoke"" can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. There is no engine malfunction light illuminated (no"" turbocharger boost faults are stored) and no drivability issues are detected.
• 10146849Sep 1, 2016Equipment. "SERVICE ACTION: SUPPLEMENTARY PAGE NEEDED IN OWNER'S MANUAL. Operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. AFFECTED VEHICLE Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
• 10146848Sep 1, 2016Electrical system. SOS MALFUNCTION DISPLAYED. An SOS malfunction is seen in the Kombi. When pressing the E-Call/SOS button in the overhead console, nothing happens. Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2). There are 2 known causes for this failure. They are as follows: Software file missing from the ATM/TCB2 control module Water leak at shark-fin leading to corrosion in the ATM/TCB2…
• 10146830Sep 1, 2016Body and structure. CREAKING NOISES FROM DOOR TRIM PANEL. Creaking noise is heard from door trim panel while driving on rough roads. Door trim panel is contacting the inner door panel.
• 10146829Sep 1, 2016Fuel system. HOOD GAS-FILLED SHOCK ABSORBER MOUNT IS BROKEN. Hood gas filled shock absorber is loose or broken, the hood does not remain in the opened position. Gas filled shock absorber mounting point has broken free from the body.
• 10147042Aug 1, 2016Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's.
• 10147041Aug 1, 2016Equipment. BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. ConnectedDrive Services not synchronized by Telematics Control Unit.
• 10147039Aug 1, 2016Electrical system. INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ( 2 Series Convertible) F25 (X3) F26 (X4) F30 (3 Series Sedan) F31 (3 Series Wagon) F32 (4 Series Coupe) F33 (4 Series Convertible) F34 (3 Series Gran Turismo) F36 (4 Series Gran…
• 10147029Aug 1, 2016Equipment. "ACSM AND ICM WARNING LAMPS ILLUMINATED This Service Information bulletin supersedes SI B61 15 13 dated October 2013. Various warning lamps and check control messages relating to the ACSM and ICM systems are illuminated. Many ""No Message"" faults are stored for various control modules. The ACSM and ICM modules may also not be responding to a vehicle test in ISTA. Ground point Z10*10B is loose."
• 10147022Aug 1, 2016Body and structure. TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
• 10147021Aug 1, 2016Equipment, Body and structure. INTERMITTENT DISTORTION IN AUDIO SYSTEM, DRIVER'S SIDE. Distortion in audio system from subwoofer on driver's side. Rodent ingress into subwoofer enclosure.

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