2012 BMW 328I Technical Service Bulletins

587 technical service bulletins (TSBs) are on record for the 2012 BMW 328I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10150261Oct 1, 2013Steering. Noise from Steering Column Switch Cluster when Turning. A scraping noise is heard from the SZL (Steering Column Switch Cluster) area. This occurs when turning the wheel from 30 to 60 degrees. CAUSE The unlocking pin in the SZL makes contact with the steering wheel.
• 10150258Oct 1, 2013Engine cooling. SI B17 02 12 October 2013 Cooling SystemsTechnical Service This Service Information bulletin supersedes SI 17 02 12 dated November 2012. designates changes to this revision SUBJECT Low Coolant Warning Is Displayed.
• 10150256Oct 1, 2013Fuel system. N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME.
• 10152355Sep 1, 2013Equipment. ?Blower Makes an Unusual Noise. An unusual howling noise is heard coming from the glove compartment and passenger foot well area (blower motor). 6. Remove the cover (1) by loosening the three fasteners circled in red, and then remove the side panel trim piece (2) by CAUSE Foreign material such as leaves may have entered the blower motor via the fresh air intake.
• 10152353Sep 1, 2013Electrical system. Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display
• 10152352Sep 1, 2013Electrical system. Sunroof Gets Stuck or Moves in Small Steps. During opening or closing the sunroof, one or more of the following situations may occur: 1. The sunroof becomes stuck 2. One-touch open and close no longer works 3. The sunroof moves in small steps.
• 10152348Sep 1, 2013Fuel system. N20 Engine: Ticking Noise from High-pressure Fuel Pump. The customer complains of a high-frequency ticking noise from the engine compartment. The noise can be heard inside and outside the vehicle. Mechanical vibrations inside the high-pressure fuel pump
• 10152347Sep 1, 2013Fuel system. N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Installing the incorrect injector part number can lead to an erroneous Service Engine Soon lamp illumination and various mixture faults stored in the DME.
• 10152345Sep 1, 2013Engine cooling. N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME fault memory. CAUSE This is due to a programming error…
• 10150230Aug 1, 2013Exterior lighting. Tail Lamp Is Loose in theTrunk Lid. The customer may notice the tail lamp is either loose or protruding outward from the trunk lid. CAUSE The tail lamp is not attached to the trunk lid properly.
• 10150229Aug 1, 2013Electrical system. "Key Intermittently Not Detected and Not Possible to Start Engine. Intermittently it is not possible to start the engine. Terminal 15 cannot be switched on. The remote control key is not detected inside the vehicle. The following check control messages are displayed: * ""Remote control not present or disrupted. Not possible to start engine"" * ""No remote control.
• 10150228Aug 1, 2013Body and structure. "Service Action: Repair Corrosion Protection on the Trunk B+ Connector. The corrosion protection on the outside of the trunk (back of rear right-hand wheel arch) around the battery positive connector is insufficient, and leads to corrosion on the body. AFFECTED VEHICLES This Service Action involves F30 vehicles which were produced from 9/2011 to 10/2012.
• 10150224Aug 1, 2013Visibility (wipers, defrost, mirrors). "Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated…
• 10150221Aug 1, 2013Brakes. Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production instead of the appropriate 24-month interval.
• 10150220Aug 1, 2013Steering. Squeaking Noises when Steering Wheel Is Turned. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle gaiter is insufficiently lubricated.
• 10150217Aug 1, 2013Engine cooling. The Service Engine Soon Lamp On with Post Oxygen Sensor Faults Stored. The Service Engine Soon (MIL) lamp is on and the following faults are stored in the DME fault code memory.
• 10150040Jul 1, 2013Electrical system. Service Action: Repair Corrosion Protection on the Trunk B+ Connector. The corrosion protection on the outside of the trunk (back of rear right-hand wheel arch) around the battery positive connector is insufficient, and leads to corrosion on the body.
• 10150039Jul 1, 2013Equipment, Visibility (wipers, defrost, mirrors). "?Panoramic Sunroof Repair Instructions. INFORMATION Sunroof Repair Instructions: The panoramic sunroof contains several ""mechanism sets"" which can be repaired and/or replaced independently in the event of a mechanical failure. When performing such a repair to any of these sets, the TIS/ISTA Repair Instructions (REP) should always be consulted. Due to the complex nature of these repairs, a set of complementary…
• 10150037Jul 1, 2013Brakes. Brake Fluid Maintenance Service: 36-Month Interval. The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
• 10150034Jul 1, 2013Engine. N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp is illuminated; Engine Malfunction warning is illuminated; and the vehicle has reduced power output. Various faults related to VANOS operation are stored in the DME. While performing the test plan, the results may appear to be inconclusive because the fault will not clear from DME Fault Memory.
• 10150078Jun 1, 2013Equipment. Headunit Basic: Intermittently No AM Radio Reception. The Headunit Basic (HU-B), also called Radio Professional or ENTRY head unit, intermittently does not have AM radio reception after starting the vehicle when left in AM mode. * Only hissing or static noise can be heard * AM radio stations are correctly displayed Proper function can be restored by switching to FM mode and back to AM mode. No fault code is stored…
• 10150076Jun 1, 2013Electrical system. Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster
• 10150065Jun 1, 2013Engine, Equipment. "BMW NA has agreed to extend the emissions warranties of the turbocharger's wastegate to: ??8 years or 82,000 miles, whichever occurs first, as determined from the vehicle's original in-service date select the ""Vehicle Comment"" button to display the extended coverage information. The terms of the original New Vehicle/SAV Limited Warranty and applicable emissions warranty still apply.
• 10149618May 1, 2013Equipment. iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied iPhone/iPOD USB adapter cable PARTS INFORMATION Part Number
• 10149617May 1, 2013Electrical system. TCB: Emergency Call Is Erroneously Triggered. An emergency call is erroneously made with no input from the driver. The following fault codes are stored in the TCB: * 0xB7F325 - Emergency call loud speaker: break in circuit * 0xB7F319 - Emergency call button: short circuit * 0xB7F326 - Emergency call loud speaker: short circuit to earth * 0xB7F33E - Automatic emergency call triggered frequently CAUSE TCB control…
• 10149616May 1, 2013Seat belts. "Safety Belt Extender ""Handover"" Fails to Deliver the Belt to the Customer. The customer states that the seat belt extender ""handover"" on the front driver's or passenger side failed to deliver the belt. One or more of the following situations may apply: * The safety belt extender extends but the belt slips off. * The ""hand"" on the extender fails. * The safety belt is twisted. * The extender will not operate…
• 10149615May 1, 2013Electrical system. The PDC system falsely detects obstacles on all front and rear sensors when no obstacles are present around the vehicle. Software error in the REM (Rear Electronic Module)
• 10149613May 1, 2013Equipment. In all audio modes (radio, CD, AUX-In, etc.), the audio output is distorted. It is more noticeable with high bass and high audio volume settings. There may also be an intermittent interference noise coming from the loudspeakers at low audio volume or when the radio is turned off. Audio settings in the RAD2+ (radio professional)
• 10149609May 1, 2013Equipment, Electrical system. Head-up Display: Navigation Information Is Not Displayed. The navigation system information (turn advice - arrow view) is no longer displayed on the Head-up Display (HUD). Turning the ignition on and off doesn't resolve the issue. Application error between the instrument cluster and the Head-up Display
• 10149607May 1, 2013Electrical system. "REM: Various Electrical Faults in Rear of a Vehicle. Various electrical faults associated with the rear of the vehicle occur, including one or more of the following: * The REM (Rear Electronic Module) does not respond to diagnosis. * The one-touch function of the rear power windows is inoperative. * The rear power windows cannot be initialized. * The trunk lid cannot be opened. * The brake lights are not working…
• 10149603May 1, 2013Visibility (wipers, defrost, mirrors). "Panoramic Sunroof Repair Instructions. INFORMATION Sunroof Repair Instructions: The panoramic sunroof contains several ""mechanism sets"" which can be repaired and/or replaced independently in the event of a mechanical failure. When performing such a repair to any of these sets, the TIS/ISTA Repair Instructions (REP) should always be consulted. Due to the complex nature of these repairs, a set of complementary…
• 10149594May 1, 2013Steering. Electronic Power Steering (EPS) Fails when Starting: Fault Code 4823E1. The EPS fails briefly when starting the engine. FC 4823E1 is stored in the EPS_20 control unit. CAUSE Specific undervoltage situation during engine starting.
• 10149589May 1, 2013Engine, Fuel system. "N54 Engine: Diagnosis of Cold Start Rough Running with Misfire Faults. The customer may complain that during the cold start in the morning, the engine runs very roughly and the Service Engine Soon lamp is illuminated. Various misfire fault codes (e.g., 29CC, 29D2, 29D1, 29D0, 29C0, 29CF) may be stored in the DME control module. The engine rough running complaint can be reproduced on a cold start in the workshop.
• 10149493Apr 1, 2013Equipment. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. BMW centers must ensure recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession…
• 10149492Apr 1, 2013Electrical system, Equipment. Rear-view Camera Does Not Turn On Automatically. When the reverse gear is selected, the rear-view camera does not turn on automatically. The driver must activate the rear-view camera using the iDrive controller or the camera button. CAUSE Software error in the Front Electronics Module (FEM)
• 10149490Apr 1, 2013Equipment, Electrical system. "Headunit-Basic: CID is blank and ""NO SIGNAL"" is Displayed. Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. ??Fault Code B7F8C3 ""no response from CID (HW error: loss of CID communication)"" is stored in the HU-B Error in the Headunit-Basic (HU-B), also called Radio Professional or ENTRY head unit."
• 10149344Apr 1, 2013Exterior lighting. Headlight Washer Nozzle Cover Sticks Out.
• 10150133Mar 1, 2013Equipment, Electrical system. In all audio modes (radio, CD, AUX-In, etc.), the audio output is distorted. It is more noticeable with high bass and high audio volume settings. There may also be an intermittent interference noise coming from the loudspeakers at low audio volume or when the radio is turned off. Audio settings in the RAD2+ (radio professional)
• 10150131Mar 1, 2013Air bags. "Enabling and Replacing New OC3 Seat Mat. The replacement OC3 seat mat (front passenger seat occupancy) will not enable when following ISTA Repair Instruction REP 65 77 604, ""Replacing sensor mat (OC3 mat) for passenger seat occupancy detector."" When the new mat is installed in the vehicle, too much pre-load pressure will prevent the mat from being enabled. ISTA/P WILL NOT enable the new part, and will cause…
• 10150130Mar 1, 2013Equipment. The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly.
• 10150128Mar 1, 2013Electrical system, Equipment. Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.
• 10150114Mar 1, 2013Electrical system. Advanced Onboard Battery Diagnostics. INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. This now makes it possible for the vehicle to monitor the condition of the battery in order to determine if the battery needs to be recharged or replaced, along with the remaining capacity of the battery.
• 10150112Mar 1, 2013Body and structure. Retractable Hard Top (RHT) Is Not Stacking Properly - Frame Bent. The RHT frame is bent or twisted and cannot be operated in either direction, or the roof shells are not stacking properly. The hydraulic roof cylinders operate out of sequence causing the frame to twist.
• 10150108Mar 1, 2013Brakes. ncorrect Remaining Service Life from CBS Data for Brake pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. The customer notices implausible remaining distances (too high or too low) on the front and/or the rear axle brake system. Software calculation in the brake pad wear model
• 10150102Mar 1, 2013Electrical system, Engine cooling. Service Action: Replace Coolant Expansion Tank. The low coolant level warning may come on in the information display. CAUSE Insufficient contact at the electrical connector for the coolant level sensor causes an inaccurate reading of the coolant level.
• 10150099Mar 1, 2013Fuel system. N54 Engine: Fuel Pressure Control Test Plan Error. INFORMATION Not applicable.
• 10150097Mar 1, 2013Electrical system, Transmission and drivetrain. One or more of the following situations may occur sporadically: * The vehicle does not start * The vehicle stops running * The air conditioning compressor does not turn on * Reverse lights do not work * The transmission does not shift into gear * Various chassis and engine check control messages CAUSE The ground point Z6000*4B on the engine block near the starter is loose.
• 10150096Mar 1, 2013Transmission and drivetrain, Engine. N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode).
• 10038217Mar 1, 2013Engine cooling. Bmw: crankcase pressure diagnosis and information for all vehicles. *rm updated on 4/24/2013.
• 10149453Feb 1, 2013Equipment. Service Action: Real Time Traffic Information Activation. The Real Time Traffic Information (RTTI) is inoperative. ??The traffic information icon is missing from the menu in the navigation map screen. CAUSE Option 6UH (RTTI) is missing from the Vehicle Order (VO).

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