2019 BMW 330I Technical Service Bulletins

390 technical service bulletins (TSBs) are on record for the 2019 BMW 330I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10176361May 1, 2020Engine cooling, Electrical system. DELIVERY STOP - STARTER MOTOR: BMW AG has issued a Delivery Stop on a small number of Model Year 2020 BMW 3 Series that were produced between March 6 2020 and March 11 2020. A starter motor nut will need to be inspected and if necessary tightened to specifications.
• 10176360May 1, 2020Engine. B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the engine oil filter housing.
• 10176354May 1, 2020Equipment. DELIVERY STOP - REPLACE OWNER'S MANUAL This Service Information Bulletin (Revision 1) replaces SI B00 09 20 dated May 2020. BMW AG has issued a Delivery Stop (effective May 5 2020) on a small number of Model Year 2021 BMW 3 Series Plug-in Hybrid Electric Vehicles (PHEV) that were produced between March 2 2020 and March 18 2020. Do not deliver to a customer a New Certified Pre-Owned or Used vehicle subject to a…
• 10175293Apr 1, 2020Electrical system. REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
• 10175292Apr 1, 2020Electrical system. BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
• 10175290Apr 1, 2020Forward collision avoidance, Lane departure, Back-over prevention (rear camera). KAFAS04 (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: Various functions of the KAFAS (without radar installed) are not operating up to customer expectations.
• 10175289Apr 1, 2020Electrical system. SERVICE ACTION - REPLACE RIGHT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the right rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
• 10175288Apr 1, 2020Electrical system. SERVICE ACTION - REPLACE LEFT REAR SHORT RANGE RADAR SENSOR (SRR): The functionality of the left rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
• 10175285Apr 1, 2020Electrical system. DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the…
• 10175284Apr 1, 2020Equipment, Electrical system. SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully…
• 10175282Apr 1, 2020Body and structure, Latches, locks and linkages. WHEN LOCKING VEHICLE DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in CAUSE Due to a software error on the Body Domain Controller (BDC) it identified the remote control as being inside even though the remote…
• 10175277Apr 1, 2020Equipment. RATTLE NOISE FROM DASHBOARD CENTER SPEAKER COVER: A rattle noise is present from the dashboard's center speaker cover. This may only occur during phone calls or with certain volumes/tones of music. Interference between the dashboard speaker cover and the dashboard.
• 10175274Apr 1, 2020Electronic stability control. NOTICEABLE JERK WHEN DRIVING OFF IN ACTIVE CRUISE CONTROL (ACC) MODE: A noticeable jerk can be felt at 2-3 mph when driving off in ACC mode. Software in the Dynamic Stability Control (DSC) unit.
• 10175272Apr 1, 2020Engine. DELIVERY STOP - REPLACE HIGH-PRESSURE PUMP: Due to an assembly error the flange bolts for the high-pressure pump did not have the proper tightening torque applied.
• 10174320Apr 1, 2020Electrical system, Equipment. CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both…
• 10174318Apr 1, 2020Transmission and drivetrain, Electrical system, Equipment. REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 2) replaces SI B66 31 19 dated February 2020. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
• 10174317Apr 1, 2020Latches, locks and linkages, Equipment. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Remote control functionality is restored by pressing any of the key buttons or by removing and reinstalling the remote control key battery. The Display Key Digital Key and the Digital Key Card are not affected. Electrostatic…
• 10174315Apr 1, 2020Electrical system, Equipment. DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative.
• 10174032Apr 1, 2020Equipment. AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department!
• 10174031Apr 1, 2020Equipment, Electrical system. DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. This can occur when browsing/scrolling through lists in the audio menu switching radio stations or albums. Software in the Head Unit High (HU-H3).
• 10174019Apr 1, 2020Engine. CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this…
• 10174016Apr 1, 2020Body and structure. SUNROOF REVERSES WHEN CLOSING: This Service Information Bulletin (Revision 3) replaces SI B54 08 19 dated December 2019. The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector. The sunroof may not properly initialize as a result.
• 10174015Apr 1, 2020Brakes, Air bags. TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
• 10174014Apr 1, 2020Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors). INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS: Interference noises (creaking groaning clicking) may be present when folding the side view mirrors in or out. Excessive friction on the pivoting mechanism of the side view mirror hinge.
• 10174009Apr 1, 2020Transmission and drivetrain, Brakes, Wheels, Back-over prevention (rear camera). TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12.
• 10174005Apr 1, 2020Engine cooling. DME FC 21A02D - COMBUSTION CONTROL: VALVE LIFT AT IDLE This Service Information Bulletin (Revision 3) replaces SI B12 13 18 dated September 2019. The vehicle will run rough or hesitate when accelerating from a stationary position.
• 10172502Feb 1, 2020Electrical system, Back-over prevention (rear camera). REARVIEW CAMERA. SPORADICALLY NO IMAGE IS DISPLAYED: This Service Information Bulletin (Revision 1) replaces SI B66 31 19 dated October 2019. When reverse gear is selected or the rear view camera is activated sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on the function is restored. Software error between the head unit and the rear-view camera.
• 10172497Feb 1, 2020Electrical system. CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases…
• 10172496Feb 1, 2020Electrical system, Steering. COMFORT ACCESS & COMFORT GO DO NOT WORK SPORADICALLY IN WARM TO HOT TEMPERATURE: At warm to hot outside temperatures (above 60C° F) the customer may complain that the Comfort Access and Comfort Go sporadically don't work. Vehicle can be opened by pressing the remote control unlock buttons and- Engine start is possible by placing the remote control key on the steering column ring antenna. The situation corrects…
• 10172495Feb 1, 2020Electrical system. ACCESSORIES DO NOT POWER ON: Customer is not able to power accessories using the 12 volt power socket. Design change to reduce short circuits and blown fuses.
• 10172494Feb 1, 2020Visibility (wipers, defrost, mirrors). LIN BUS FAULTS WITH EXTERIOR REARVIEW MIRROR GLASS DAMAGE: This Service Information Bulletin (Revision 2) replaces SI B51 13 18 dated February 2020. The exterior rearview mirror glass is discolored or cracked. The power windows and folding mirrors may not operate.
• 10172490Feb 1, 2020Engine cooling. Fault Code 1D2008 Stored in DME: This Service Information Bulletin (Revision 5) replaces SI B12 33 14 dated February 2016. The Service Engine Soon light is on. There may also be a complaint of low heat output with lower outside temperatures. CAUSE During the engine warm-up the engine coolant does not reach operating temperature within the DME's allowable time limits.
• 10172487Feb 1, 2020Engine cooling. ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. The engine oil filter is broken. The paper is torn and the lower plastic section is stuck in the…
• 10171504Jan 1, 2020Equipment, Electrical system. SOS MALFUNCTION DISPLAYED This Service Information Bulletin (Revision 1) replaces SI B84 04 16 dated September 2016. One or all the following may be experienced in the vehicle: An SOS malfunction is seen in the Kombi (aka instrument cluster) When pressing the E-Call/SOS button in the overhead console nothing happens Fault code B7F33C (internal ECU error) is stored in the Telematics control unit (ATM/TCB2) There are…
• 10171503Jan 1, 2020Electrical system. REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2).
• 10171502Jan 1, 2020Electrical system. BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. This may include: Calls in the BMW Assistance app (Concierge Service) Vehicle data and status in the BMW ConnectedDrive app Remote services Remote 3D View Real Time Traffic Information (RTTI) Weather News Software error in Advanced Telematics Module 2 (ATM2).
• 10171501Jan 1, 2020Equipment. DELIVERY STOP: PROGRAM CONTROL UNITS - DRIVING ASSISTANT PACKAGE: BMW of North America LLC has issued a Delivery Stop (effective October 24 2019) on a small number of Model Year 2020 BMW vehicles that were produced between August 1 and October 4 2019. The Driving Assistant package (ZDA; aka Driving Assistance) contains an additional Option Equipment (OE) code SA5AR (Extended Traffic Jam Assistant). This OE code 5AR…
• 10171497Jan 1, 2020Electrical system. ACTIVE PARK DISTANCE CONTROL: SETTING MENU NO LONGER AVAILABLE AFTER PROGRAMMING. The activation setting for Active Park Distance Control (aPDC) is no longer available after programming. In this case the customer can no longer activate or deactivate the function. Note: The setting (activated or de-activated) which was selected prior to programming the vehicle will be retained.
• 10171495Jan 1, 2020Electrical system. SERVICE ACTION: INSPECT AND REWORK ENGINE COMPARTMENT WIRING HARNESS: Depending on the severity of the wiring damage this can lead to a multitude of electrical malfunctions and indicator lights on the Instrument Cluster (KOMBI) or Central Information Display (CID). It is possible that the wiring harness may be damaged even if routed correctly.
• 10171493Jan 1, 2020Visibility (wipers, defrost, mirrors). CLICKING NOISE FROM ROLLER SUNSHADE: When driving over rough road surfaces a clicking noise is present from the area of the roller sunshade of the sunroof. Insufficient grease for the roller sunshade mechanism allowing excessive movement inside the sunshade guide rail.
• 10171490Jan 1, 2020Body and structure. RATTLE NOISE FROM COWL TRIM: A rattle noise is present while driving from the cowl area under the windshield at temperatures below 50C°F. The rattle may be present from either or both sides (right and/or left). At temperatures below 50C°F the cowl panels below the windshield can contact the adjacent panels.
• 10171487Jan 1, 2020Transmission and drivetrain. SERVICE ACTION: APPLY CAVITY WAX PROTECTION INSIDE THE FRONT AXLE SUPPORT: The corrosion protection applied to the inside of the front axle support during the manufacturing process may have minor coating defects. In individual cases this can lead to localized rust damage on the front axle support over the service life of the vehicle. Manufacturing process error.
• 10171479Jan 1, 2020Engine cooling. MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects…
• 10171414Jan 1, 2020Air bags. SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear tail light assembly housing(s) may become too brittle and crack to the point where the hold down nut(s) can no longer keep the housing(s) in place.
• 10170589Dec 1, 2019Brakes. INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
• 10170588Dec 1, 2019Electrical system. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
• 10170583Dec 1, 2019Visibility (wipers, defrost, mirrors), Body and structure. GROANING NOISE FROM SUNROOF: A groaning noise is present from the sunroof glass panel while driving over rough road surfaces or during body flex. The noise may also be present while the sunroof is opening into the vented position. Interference between the sunroof glass panel perimeter seal and the vehicle roof.
• 10170581Dec 1, 2019Visibility (wipers, defrost, mirrors). SUNROOF REVERSES WHEN CLOSING: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector. The sunroof may not properly initialize as a result.
• 10170572Dec 1, 2019Electrical system. ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
• 10169476Nov 1, 2019Equipment, Forward collision avoidance. SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA. A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle- "Driver Assistance support restricted.

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