2019 BMW 330I Technical Service Bulletins

390 technical service bulletins (TSBs) are on record for the 2019 BMW 330I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10169474Nov 1, 2019Equipment. NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Fault code B7F490 "Control unit reset" is present in the RAM (Receiver Audio Module).
• 10169472Nov 1, 2019Equipment, Electrical system. ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit.
• 10169469Nov 1, 2019Equipment, Electrical system. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
• 10169468Nov 1, 2019Equipment, Visibility (wipers, defrost, mirrors). Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-approved washer fluid was used that is silicone-based. Silicone-based fluids are not compatible with the contactless capacitive level sensor. Fluids that contain…
• 10169467Nov 1, 2019Equipment, Body and structure, Latches, locks and linkages. DOORS LOCKED WITH REMOTE CONTROL INSIDE THE VEHICLE. The customer states that the vehicle locks itself when the last door was closed even though the remote control/display key was inside the vehicle. Sporadic interference causes the vehicle to revert to "outside detection" of the vehicle remote control instead of "inside the vehicle detection" which is where the key was located.
• 10169463Nov 1, 2019Body and structure. GROANING OR RATTLING NOISE COMING FROM FRONT OF TRUNK AREA. A groaning or rattling noise can be heard coming from the rear window acoustic seal area where the seal meets the trunk lid. The noise can be heard while driving on rough roads especially when the trunk space has been expanded by lowering the rear seat backrests. The affected seal runs along the bottom of the rear glass as indicated below. The trunk lid…
• 10169462Nov 1, 2019Body and structure, Wheels, Equipment. DELIVERY STOP: CHECK BLIND PLUGS. BMW of North America LLC has issued a Delivery Stop (effective October 7 2019) on a small number of Model Year 2019 and 2020 BMW 3 Series vehicles that were produced between March 27 2019 and August 21 2019. CAUSE During assembly the blind plug in one or both rear wheel wells may have been knocked out of position when attaching the suspension to the vehicle body.
• 10169458Nov 1, 2019Steering, Equipment. SERVICE ACTION: APPLY CAVITY PROTECTION INSIDE THE FRONT AXLE SUPPORT. The corrosion protection applied to the inside of the front axle support during the manufacturing process may have minor coating defects. In individual cases this can lead to localized rust damage on the front axle support over the service life of the vehicle. Manufacturing process error.
• 10168017Oct 1, 2019Electrical system. DELIVERY STOP: PROGRAM CONTROL UNITS - MISSING OPTION CODE. Without Option Code SA5AU, Driving Assistant Professional is not enabled.
• 10168014Oct 1, 2019Electrical system, Back-over prevention (rear camera). REARVIEW CAMERA: SPORADICALLY NO IMAGE IS DISPLAYED. When reverse gear is selected or the rear view camera is activated, sporadically no image is displayed on the Central Information Display (CID). If the ignition is cycled off and back on, the function is restored. Software error between the head unit and the rear-view camera.
• 10168009Oct 1, 2019Visibility (wipers, defrost, mirrors), Electrical system. WINDOWS WON'T OPERATE WITH DOORS OPEN, AND WHILE USING THE DIGITAL KEY/CARD. The customer complains that none of the windows will operate while any door is open. This only happens when the BMW Digital Key (Smart Phone) or Key Card are placed on the wireless charging tray in the center console.
• 10168004Oct 1, 2019Electrical system. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY. In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
• 10168003Oct 1, 2019Visibility (wipers, defrost, mirrors). SUNROOF REVERSES WHEN CLOSING. What's New: The sunroof reverses direction (anti-traps) just as the sunroof glass meets the wind deflector. The sunroof may not properly initialize as a result.
• 10167996Oct 1, 2019Wheels. DELIVERY STOP: CHECK BLIND PLUGS. BMW of North America, LLC has issued a Delivery Stop (effective October 7, 2019) on a small number of Model Year 2019 and 2020 BMW 3 Series vehicles that were produced between March 27, 2019 and August 21, 2019. CAUSE During assembly, the blind plug in one or both rear wheel wells may have been knocked out of position when attaching the suspension to the vehicle body.
• 10166395Sep 1, 2019Equipment. CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also "Update Apps and Services" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.
• 10166394Sep 1, 2019Equipment, Forward collision avoidance. DRIVER CAMERA SYSTEM: NO FACE DETECTED FAULT CODE. During vehicle diagnosis fault code 808607 (No face detected) may be stored in the Driver Camera System (DCS) control unit.
• 10166391Sep 1, 2019Electrical system. HU-H3 MGU HEAD UNIT DOES NOT START CID REMAINS BLACK: If the ignition is briefly switched off and without the vehicle entering sleep mode the MGU (Media Graphics Unit) head unit does not start The CID display remains black.
• 10166386Sep 1, 2019Equipment, Electrical system. SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases the relay is stuck closed and a fault is set.
• 10166374Sep 1, 2019Equipment, Electrical system. BLUETOOTH: VARIOUS CONNECTIVITY CONCERNS. Various Bluetooth connectivity concerns may sporadically occur. Some known concerns are as follows: Device(s) sporadically does not reconnect to the vehicle Disconnect during a phone call New device cannot be paired to the vehicle Software in the Head unit (HU-H3).
• 10166372Sep 1, 2019Electrical system. ACTIVE CRUISE CONTROL (ACC): FRONT MID-RANGE RADAR FAULT CODE 48214E. Only after programming the vehicle with ISTA 4.19.1 or lower the fault code 48214E is set or stored in MidRange Radar (MRR) control module.
• 10166370Sep 1, 2019Equipment, Electrical system. KAFAS STOPS RESPONDING AND FAILS PROGRAMMING: During programming of the vehicle the session aborts or the programming fails due to the KAFAS camera (Camera-based Driver Assistance System) no longer responding.
• 10166229Sep 1, 2019Suspension. Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. potholes) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle.
• 10165286Aug 1, 2019Latches, locks and linkages. SERVICE ACTION: REWORKING THE LOCK ON THE REAR LEFT DOOR. The screw connection for the left rear door lock may not have been torqued correctly. During vehicle production the screws were not torqued to specification.
• 10165277Aug 1, 2019Transmission and drivetrain, Engine cooling. RATTLING NOISE FROM ENGINE IN NEUTRAL This Service Information bulletin supersedes SI B11 07 19 dated May 2019. The affected production range has been increased by 6 months. Rattling noises coming from the oil sump and crankcase area when the engine is running with the transmission in neutral. The noise can be heard outside the vehicle.
• 10165270Aug 1, 2019Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
• 10165267Aug 1, 2019Lane departure, Steering. LANE DEPARTURE WARNING: STEERING WHEEL VIBRATION INSUFFICIENT. Lane Departure Warning (LDW) vibration of the steering wheel is not sufficient (too weak). Vibration actuator software.
• 10165265Aug 1, 2019Equipment. STATIONARY VENTILATION WILL NOT ACTIVATE AFTER PARKING. Activation of stationary ventilation is not possible after parking the vehicle.
• 10165264Aug 1, 2019Equipment, Electrical system. NO INTERIOR HEATING FUNCTION WITH REMOTE START. Customer states that when the vehicle is started using Remote Engine Start the vehicle interior does not heat up despite customer heater settings. Software error in the automatic air conditioning control unit (IHKA).
• 10165262Aug 1, 2019Electrical system. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE This Service Information Bulletin (Revision #2) replaces SI B62 01 19 dated March 2019. Updated I-level info.
• 10165260Aug 1, 2019Visibility (wipers, defrost, mirrors). SUNROOF REVERSES WHEN CLOSING FROM TILT POSITION. The sunroof may reverse (anti-trap activates) when attempting to close from the vented position. This may only occur at high temperatures despite no obstruction being present. Sensitive anti-trap parameters.
• 10165247Aug 1, 2019Electrical system, Equipment. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated July 2019. The Wi-Fi connection is interrupted (disconnects) and does not reconnect by itself. As a result functionality such as Apple CarPlay does not work until after a vehicle sleep cycle (at least 16 minutes).
• 10164016Jul 1, 2019Equipment. SERVICE ACTION: Check KAFAS (Camera-Based Driver Assistance System) Camera installation: The KAFAS camera is not seated firmly in its mounting bracket on the windscreen allowing it to vibrate.
• 10164015Jul 1, 2019Engine, Electrical system, Steering. REMOTE CONTROL IS NOT DETECTED. Vehicle cannot be opened or closed using comfort access engine start is not possible and the vehicle may not start when placing the key again in the steering column.
• 10164014Jul 1, 2019Electrical system, Equipment. SERVICE ACTION: REPLACE KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEM) CAMERA: A malfunction of the KAFAS camera can occur due to a voltage supply fault. This triggers a Check Control Message (CCM) to be displayed sporadically during the drive cycle.
• 10164011Jul 1, 2019Fuel system. CC MESSAGE THAT FUEL TANK IS EMPTY AND RANGE IS ZERO WHILE THERE IS STILL FUEL: The customer states that sporadically the vehicle's remaining drive range is displayed as 0 miles even though the fuel level indicator (aka gas gauge) still indicates that there is sufficient fuel in the tank. There is also a Check Control message (CCM ID 286) displayed: "range 0. Please refuel" After the vehicle goes to sleep and…
• 10164001Jul 1, 2019Electrical system. Various check control (cc) messages for failure of driver assistance systems.
• 10163998Jul 1, 2019Electrical system. ERRONEOUS FAULT 1F2505 IS STORED IN THE DME This Service Information bulletin replaces SI B12 30 18 dated November 2018. This fault does not cause any drivability complaints or engine warning lamps.
• 10163058Jun 1, 2019Electrical system. APPLE CARPLAY: WI-FI DISCONNECTS AND DOES NOT RECONNECT This Service Information bulletin replaces SI B84 08 19 dated May 2019.
• 10163057Jun 1, 2019Electrical system. COMFORT ACCESS AND COMFORT GO NOT POSSIBLE. Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep.
• 10163053Jun 1, 2019Exterior lighting. Service Information May 2019 Lights B63 06 19 Technical Service AMBIENT LIGHTING SETTINGS LOST AFTER RESTARTING.
• 10163050Jun 1, 2019Electrical system. SERVICE ACTION: CHECKING THE SIGNAL WIRE AT POWER DISTRIBUTION BOX. The lithium-ion battery in the dual storage system is connected to the terminal 30C to enable issuing a switch-off command in the event of a crash.
• 10163041Jun 1, 2019Exterior lighting. KIDNEY GRILL ACTIVE AIR FLAP FAULTS. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
• 10163036Jun 1, 2019Suspension. Tapping and/or thumping noises from the front end at approx. 10-15 MPH while driving on a rough road surface. Unfavorable damper control of the EDC shock absorbers.
• 10163031Jun 1, 2019Electrical system. HIGH ENGINE SPEED IMMEDIATELY AFTER STARTING. In rare circumstances after the engine is started with the Start-Stop button the engine speed may immediately increase to a high constant RPM (approximately 3000 rpm).
• 10161581May 1, 2019Electrical system, Equipment. BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
• 10161579May 1, 2019Equipment. Telematics control unit activation via dcsnet for bmw assist.
• 10161578May 1, 2019Equipment. INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018.
• 10161577May 1, 2019Equipment. APPLE PAY WALLET- POP-UP WINDOW APPEARS IN THE IPHONE DISPLAY This Service Information bulletin replaces SI B84 01 19 dated March 2019.
• 10161575May 1, 2019Equipment. BMW DIGITAL KEY CARD IS NOT DETECTED. BMW Digital Key card is not recognized or does not work.
• 10161574May 1, 2019Lane departure, Steering. LANE DEPARTURE WARNING: STEERING INTERVENTION TOO STRONG. The steering intervention for Lane Departure Warning (LDW) is too strong (severe) which can create an uncomfortable feeling for the driver.

← All problems reported for the 2019 BMW 330I