2014 BMW 550I Technical Service Bulletins

393 technical service bulletins (TSBs) are on record for the 2014 BMW 550I. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10147884Dec 1, 2015Electrical system. Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs To submit a claim for the repair of a verified defect in materials or workmanship, please following the established and applicable warranty policy and procedures together with the using corresponding defect code…
• 10147882Dec 1, 2015Electrical system. "?SI B61 30 14December 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 30 14 dated July 2015. designates changes to this revision SUBJECT BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement…
• 10147878Dec 1, 2015Seats. Front Seat Base Makes Noise. A noise may be heard from the left or right front seat base when driving on rough roads. CAUSE The riveting of the seat control bracket to the metal seat base is too loose.
• 10147871Dec 1, 2015Brakes. ?SI B34 06 14December 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 06 14 December 2014. designates changes to this revision SUBJECT M5 and M6 Front Axle Brake Squeak with Compound Brake System. A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). These pads can be…
• 10147868Dec 1, 2015Electrical system. SI B16 09 15 Fuel Supply Systems. December 2015 Technical Service. This Service Information bulletin supersedes SI 26 01 15 dated November 2015. The wrong temperature sensor for the Natural Vacuum Leak Detection (NVLD) may have been installed.
• 10147833Nov 1, 2015Electrical system, Equipment. HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
• 10147831Nov 1, 2015Electrical system. "Instrument Cluster display inoperative FC B7F689. The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software."
• 10147830Nov 1, 2015Electrical system. "Instrument Cluster display is partially blank. INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.
• 10147808Nov 1, 2015Engine. N63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ?
• 10147779Oct 1, 2015Electrical system. Instrument Cluster display is partially blank. The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error.
• 10147777Oct 1, 2015Electrical system, Body and structure. This Service Information bulletin supersedes SI B62 03 15 dated April 2015. designates changes to this revision SUBJECT Door Open Message Displayed, Even Though Door Is Closed. While driving, a CCM (Check Control Message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. The FRM (Footwell Module) sees an incorrect door lock…
• 10147762Oct 1, 2015Transmission and drivetrain. N63 - Drivetrain Malfunction Warning with Quantity Control Valve Faults. The Drivetrain Malfunction message is displayed and any of the following faults for the quantity control valves are stored in the DME.
• 10147759Oct 1, 2015Engine. ?N63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve…
• 10147242Sep 1, 2015Brakes. Diagnosis of Compound Brake System Complaints in M Vehicles This Service Information bulletin supersedes SI 34 04 14 dated December 2014. Designates changes to the bulletin. INFORMATION 1.Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
• 10147241Sep 1, 2015Wheels, Transmission and drivetrain. Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. CAUSE Possible multiple root causes related to the engine, wheels & tires, suspension components or internal wear on the clutch plates of the xDrive transfer case.
• 10147235Sep 1, 2015Engine cooling, Engine. ?N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. No turbo charger boost faults are stored and no drivability issues can be detected. Engine oil leakage into the induction system and/or the turbo charger assembly.
• 10151404Aug 1, 2015Transmission and drivetrain. Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle…
• 10151400Aug 1, 2015Equipment, Engine. "N63 and S63 Engine: Upper Oil Pan Removal and Installation Procedures. INFORMATION When removing and/or installing the N63 or S63 engine ""upper"" oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the upper oil pan bolts as per Repair Instruction 11 13 010 ""Removing and installing /replacing upper oil sump (N63),"" the steps outlined in…
• 10151399Aug 1, 2015Engine. The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
• 10151397Aug 1, 2015Equipment. Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
• 10147211Jul 1, 2015Equipment. NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. ? 32GB USB stick is necessary ? Desired NAV road map version can be retrieved from the HDD-Update console PROCEDURE 1. Copy the desired NAV road map from the HDD-Update console onto a 32GB USB stick…
• 10147202Jul 1, 2015Equipment. "Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a ""Vehicle Comment"" in the DCS Warranty Vehicle Inquiry or ISPA Light. Remove the engine oil label (located in the…
• 10147198Jul 1, 2015Body and structure, Transmission and drivetrain. Cracking in Rear Differential Mount Bushing. During inspection, the rear differential mount in the rear axle support shows signs of cracking.
• 10147192Jul 1, 2015Fuel system. "?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72…
• 10147189Jul 1, 2015Electrical system, Fuel system. Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ?
• 10146945Jul 1, 2015Equipment, Engine cooling. The plastic oil filter housing may fail and lead to an internal and/or external engine oil or coolant leak.
• 10146944Jul 1, 2015Engine. N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. The Service Engine Soon lamp is not illuminated, and no fault codes are stored in the vehicle memory related to this complaint. CAUSE The EPDW (electropneumatic pressure convertor) for the turbocharger wastegate valve is binding…
• 10147722Jun 1, 2015Electrical system. "BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles…
• 10147715Jun 1, 2015Suspension. Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). CAUSE Movement between the contact surfaces of the wheel bearing and swivel bearing (knuckle)
• 10147447Jun 1, 2015Engine cooling. Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
• 10147154May 1, 2015Equipment. HU-H: Headunit Resets Intermittently or Permanently. The HU-H (Headunit-High) resets intermittently or permanently. ? The display is inoperative and there is no audio output ? Automatic system start-up after a couple of seconds CAUSE Software error in the HU-H
• 10147143May 1, 2015Electrical system. Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15°F, customers may notice a check control message related to the battery that is displayed on the instrument cluster and the control information display. Under these conditions, the vehicle starts. Various power management faults can occur. The check control message (ID…
• 10147136May 1, 2015Tires, Wheels. Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Failure to replace the valve stem will lead to a pressure leak. The proper repair procedure can be found in REP 3611533. Not applicable. [ Copyright (c)2015 BMW of North America, Inc.
• 10147131May 1, 2015Fuel system. Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output.
• 10147130May 1, 2015Electrical system. ?SI B12 21 14May 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated April 2015. designates changes to this revision SUBJECT Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show…
• 10147127May 1, 2015Engine. "This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
• 10147125May 1, 2015Engine. N63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. ? B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs ? B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints ? B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity ?
• 10157983Apr 1, 2015Suspension. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
• 10156210Apr 1, 2015Suspension. Service Action: Replace Left Rear Air Spring. Torsional stress can cause the threaded fabric of the left air spring bellow to rupture and lose its airtightness. If the air spring is not airtight, the vehicle will lean on one side.
• 10152317Apr 1, 2015Back-over prevention (rear camera). Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera view). INFORMATION An operational concept change for the surround/top camera view was introduced with ISTA/P 2.53.5 (I-level Fxx-14-07-505). When the reverse gear…
• 10152309Apr 1, 2015Electrical system. Service Action: Program Control Units (SCR). The Selective Catalyst Reduction (SCR) control module can make an error when calculating the DEF line pressure. This could cause the Service Engine Soon light (MIL) to come on with a pressure plausibility fault stored in the SCR module.
• 10152306Apr 1, 2015Fuel system. "N20 and N26 Engines: ETK Injector Part Number Error. INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing."" When selecting the high-pressure pump, the screen states ""only in conjunction with injector."" Disregard this statement and only replace the high-pressure pump.
• 10152305Apr 1, 2015Electrical system. Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the proper fill level. After the vehicle is driven a short distance, the fuel gauge will update to full. When diagnosed, the following fault is stored in the DME: ?
• 10152301Apr 1, 2015Equipment. "This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance.
• 10147690Mar 1, 2015Equipment. One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. New KISU (Customer Initiated Software Update) software is available on the TIS website. This software improves the Bluetooth functionality in our vehicles, and it helps to keep us…
• 10147675Mar 1, 2015Body and structure. "PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Lubricate Rear Door Seam Seals. Under certain circumstances, the rear door seam seal may stick to the front door. Customers may be dissatisfied by the additional effort required to open the door.
• 10147665Mar 1, 2015Engine, Engine cooling. N63T: Oxygen Sensor Internal Resistance Faults. The Service Engine Soon light comes on with either or both of the following faults stored in the DME memory: ? 12B701 - Oxygen sensor heating after catalytic converter, function: Internal resistance too high ? 12B801 - Oxygen sensor heating after catalytic converter 2, function: Internal resistance too high The engine operation and performance are not affected. The…
• 10147656Mar 1, 2015Engine. "This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
• 10147655Mar 1, 2015Engine. "N63: Quality Control Monitoring After CCP. INFORMATION If the vehicle exhibits any of the above drivability issues, perform the ISTA/D N63 Misfire Detection test plan. Please make sure the FASTA data is transmitted. Submit a PuMA case titled ""N63: Drivability after CCP."" Follow the recommendations received."
• 10147652Mar 1, 2015Engine. N20 and N26 Engine: Oil Leaks from Cylinder Head Cover. There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s).

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