2023 BMW IX Seats Problems
- Complaints
- 1about this part
- Share
- 3%of 38 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 1 complaints about the seats of the 2023 BMW IX, 3% of the 38 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The plastic seat insert that borders the square hole just below the headrest is painful to shorter passengers. Their head feels it even with minor braking. The BMW “fix” (a foam plug) does not provide enough padding or ergonomic benefit to remedy the problem and is issued for a steep fee at the dealership. The major safety issue is if there is a collision. No person’s head should be thrown against a hard plastic object in an accident! Shouldn’t the materials of a headrest be regulated? Shouldn’t there be firm padding made of a soft and relatively flat material?”
NHTSA complaint #11525738, filed 2023-06Related service bulletins
- 10252015Mar 22, 2024The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control…
- 10244238Oct 18, 2023The decorative hard plastic piece, centered inthe front seatâÂÂs headrest (circled area), may contact a personâÂÂs head when they are between4' 10" and 5' 6" in height.
- 10241368Jul 1, 2023Various concerns about the third row of seats.
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 3% |
| 2022 | 1 | 3% |
Other parts of the 2023 BMW IX
12 complaintsOther or unknown
10 complaintsForward collision avoidance
8 complaintsElectrical system
7 complaintsTransmission and drivetrain
3 complaintsVehicle speed control
3 complaintsBack-over prevention (rear camera)
2 complaintsFuel system
2 complaintsSteering
2 complaintsBrakes
1 complaintsEngine
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2023 BMW IX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology