2023 BMW IX Technical Service Bulletins

95 technical service bulletins (TSBs) are on record for the 2023 BMW IX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11036456Aug 27, 2026Electrical system. In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sleep mode. When this sleep error is present, a remote software upgrade(RSU) may be aborted and the FZD can become degraded. The following Check Control Messages (CCMs) may be displayed: “Energy Management — Increased Energy Consumption While Parked.” “Software Upgrade Failed —…
• 11036379Aug 20, 2026Steering. “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
• 11030059Mar 6, 2026Transmission and drivetrain. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed.
• 11029046Feb 25, 2026Engine. There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection…
• 11029009Feb 5, 2026Transmission and drivetrain. A manufacturing defect in a bearing of the electronic drive unit could result in bearing damage. This is caused by an unusual acoustic signal in the area of the drive unit. The bearing could fail completely at a later stage, which will be displayed to you by means of a red Check Control message. In this case, the driver is asked to call BMW Roadside Assistance.
• 11024207Sep 29, 2025Body and structure. There are two possible situations: When opening either the front and/or rear door, the door window glass does not lower (short drop). When closing either the front and/or rear door, the door window glass does not roll up into the seal but rests outsidethe seal.
• 11022361Aug 26, 2025Electrical system. A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle interior.
• 11022358Aug 26, 2025Body and structure. While driving on a smooth and/or uneven road, a “clicking” sound is heard from the driver’s footwell area.
• 11022119Aug 13, 2025Electrical system. SITUATION After the telematics module (TCB4) has been replaced, the replacement part control unit is not accepted byISTA.
• 11019566Jun 2, 2025Body and structure. Water sloshing is heard in the vehicle’s body when accelerating and braking.
• 11016419Mar 31, 2025Engine. There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection…
• 11016446Mar 26, 2025Body and structure. A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue to be detected.
• 11015537Mar 5, 2025Electrical system. This is an informational bulletin regarding Plug & Charge function complaint diagnosis. Possible customer complaints: Plug & Charge menu does not appear in the vehicle, function not available Problems with the configuration, for example: Contracts cannot be installed Fault / problems when attempting charging with Plug & Charge Plug & Charge contract disappeared Plug & Charge payment method expired
• 11014422Feb 11, 2025Engine. There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection…
• 11012095Dec 13, 2024Lane departure. Customer may complain that the hands-free option with SA 5AX – “Highway Assistant” can no longer beactivated.
• 11012080Dec 10, 2024Electrical system. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed.
• 11012094Dec 9, 2024Engine. Quality checks have determined that the coolant changeover valve may develop a coolant leak under verylow outside temperatures (significantly lower than 32º F (0 C)).
• 11012081Dec 6, 2024Steering. Delivery stop: replace steering gear – i20
• 11008990Oct 11, 2024Steering. A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
• 11008117Sep 25, 2024Electrical system. The (CCM) Check Control message: “811 – Stop carefully. Hood open”, is displayed even though the hood is closed. Fault code 80415B “Engine compartment lid contact switch: Line fault or faulty” is often stored inthe BCP module.
• 11006734Aug 7, 2024Electrical system. Customer states they started to receive Check Control messages for the driver’s seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were present at that time: CCM 434 Seat calibration required. CCM 108 Driver restraint system. Eventually multiple restarts after they first noticed the CCM the seat stopped functioning, the air bag warninglamp illuminated in the instrument…
• 11006738Aug 6, 2024Other or unknown. While driving over rough surfaces, a rattling noise can be heard in the area of the tailgate.
• 11005450Jul 31, 2024Electrical system. The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 “Driver restraint system” CCM 109 “Passenger restraint system”
• 11005237Jul 11, 2024Engine. Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32º F (0 C)).
• 11002658Jun 28, 2024Electrical system. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have…
• 11000566May 24, 2024Electrical system. The Check Control Message “Emergency call not available” is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be displayed to the customer in the next life cycle.
• 11000514May 24, 2024Engine. Quality checks have determined that the coolant changeover valve may develop a coolant leak under ver ylow outside temperatures (significantly lower than 32º F (0 C)).
• 11000511May 23, 2024Engine. Delivery stop: coolant changeover valve
• 11000535May 20, 2024Electrical system. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready…
• 11000530May 10, 2024Electrical system. After installing software I020-24-03-500 or higher, the head unit incorrectly assumes that the telematics module is off-line or not installed. This causes the head unit to ignore GPS positioning data.
• 11000507May 9, 2024Electrical system. The i20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snowdeposits in cold weather to ensure the safe function of the sensors behind it. Due to a manufacturing defectin the component, the heater circuits may be interrupted, and the radome heating may fail. *A weather proof enclosure that protects a radar antenna; radome = ra dar + dome
• 10253344Apr 26, 2024Engine cooling. There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehicles: 224163 – Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to…
• 10253352Apr 15, 2024Electrical system. The Combined Charging Unit (CCU) may not have been produced according to BMW specifications. This can lead to an internal coolant leak which can result in a failure of the Combined Charging Unit.Possible faults may include- HV charging interruption No high-voltage readiness when starting up The high-voltage system switching off while driving, causing the vehicle to coast slowly to a stop
• 10253329Apr 11, 2024Body and structure. 1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. While driving on a smooth paved or rough road, a cracking sound can be heard coming from the D-pillar trim panel. The sound can occur on one or both sides (left and/or right).
• 10253325Apr 2, 2024Body and structure. A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering.
• 10252132Mar 28, 2024Steering. When starting, a Check Control message will be displayed (“Steering behavior. Drive slowly and have this checked by the nearest Service Provider”) with a noticeable reduction in power steering support when maneuvering.
• 10252133Mar 27, 2024Electrical system. When the interior temperature of the vehicle is between 5 F (-15 C) and 23 F (-5 ), the defroster function is limited; and the interior doesn’t heat up quickly enough.
• 10252135Mar 25, 2024Electrical system. After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module.
• 10252015Mar 22, 2024Air bags, Seats, Seat belts. The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 “Driver restraint system” CCM 109 “Passenger restraint system”
• 10252017Mar 21, 2024Electrical system. BMW AG has issued a Delivery Stop (effective March 21, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between September 24, 2022, and December 14, 2023.
• 10252029Mar 15, 2024Electrical system. This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the “basic” procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station…
• 10252039Mar 4, 2024Electrical system. This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct “basic” steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
• 10250361Feb 6, 2024Transmission and drivetrain. The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed.
• 10250368Feb 5, 2024Electrical system, Engine cooling. The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19°F (-7°C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
• 10250365Feb 1, 2024Electrical system. Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
• 10249419Jan 26, 2024Engine cooling. The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19°F (-7°C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
• 10249027Jan 11, 2024Electrical system. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
• 10248089Dec 21, 2023Electrical system, Equipment. Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position
• 10247571Dec 19, 2023Equipment. If regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation.
• 10245422Nov 22, 2023Equipment, Electrical system. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

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