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Electrical systemPart report

2020 BMW X5 Electrical system Problems

Complaints
39about this part
Share
35%of 113 total for the year
Median mileage
54,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 39 complaints about the electrical system of the 2020 BMW X5, 35% of the 113 complaints for this model year. Where a mileage was given, the median is 54,000 miles. 4 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My samsung galaxy s9 phone seems incompatible with my X5. About every 30 minutes the nav display and half the instrument panel black out for about 10 seconds then restarts. This occurs on the highway and in the city.”

NHTSA complaint #11349724, filed 2020-08, 4,000 miles

“Navigation display and right side of instrument panel go blank intermittently and then reset and come back on after about 10 seconds. Display goes off during periods of driving and or stationary with vehicle engine running. Occurs during times at highway speeds and city driving.”

NHTSA complaint #11324581, filed 2020-05, 4,000 miles

“A code for check engine came on and the code is say active grille shutter. I also see there is a safety issue for the same issue on other models of bmw. I'm not seeing one for X5 which needs to be added to the list.”

NHTSA complaint #11651146, filed 2025-03

“My 2020 BMW X5 experienced starter failure after completing recall campaign 24V-576 for starter electrical overload risk. The vehicle was subject to this recall which acknowledged a defect causing electrical overload to the starter system. I completed the required software update in late 2024, approximately 4 years after the vehicle was manufactured and exposed to the acknowledged defect. Following the recall repair, the starter system failed on three separate occasions over a six-week period. …”

NHTSA complaint #11687403, filed 2025-09

“I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.”

NHTSA complaint #11704622, filed 2025-12

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20261036%
2025813%
20242517%
2023824%
20221622%
20213835%
20203935%
20197237%
20181521%
20171723%
20162331%
2015139%
20141515%
20132114%
20122911%
2011197%
20102319%
20091612%
20083516%
2007913%
20062012%
20051518%
20041016%
20031717%
20021616%
20012415%
200027%

Other parts of the 2020 BMW X5

Engine
33 complaints
Transmission and drivetrain
17 complaints
Other or unknown
16 complaints
Engine cooling
15 complaints
Air bags
6 complaints
Brakes
6 complaints
Exterior lighting
5 complaints
Body and structure
4 complaints
Seat belts
3 complaints
Steering
3 complaints
Suspension
3 complaints
Back-over prevention (rear camera)
2 complaints

← All problems reported for the 2020 BMW X5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology