2020 BMW X5 Other or unknown Problems
- Complaints
- 16about this part
- Share
- 14%of 113 total for the year
- Median mileage
- 170miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 16 complaints about the other or unknown of the 2020 BMW X5, 14% of the 113 complaints for this model year. Where a mileage was given, the median is 170 miles. 1 of these say a crash was involved and 4 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Air conditioning quit working on day 2 of ownership. Dealer says the compressor needs to be replaced and there is a lead time between 2 weeks and 2 months. After purchasing a car that cost about $125,000 and driving it one time, it had to be sent to the shop. Since it is so hot where I live, driving the car is out of the question. Bmw did give me a loaner car, but the value of the loaner is about 45% of the car I purchased.”
NHTSA complaint #11329328, filed 2020-06, 170 miles“The AC system blowed hot air. There's must be a problem with this model because my friend also have the 2021 BMW X5 and its AC also have problem. We're suffering from this due to Manufacturing defect.”
NHTSA complaint #11748457, filed 2026-07“I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.”
NHTSA complaint #11704622, filed 2025-12“My 2020 BMW X5 (VIN available upon request) is subject to safety recall 25V-644 due to a fire risk. The recall has been open since November 2025. BMW has confirmed there was no available remedy for an extended period, and a BMW-coordinated service visit on January 15, 2026 could not be completed due to dealership issues. Despite repeated follow-ups with BMW North America, there has been no confirmed repair date and no consistent transportation support while the safety recall remains unresolved. I am concerned about the prolonged delay in addressing this safety issue.”
NHTSA complaint #11717073, filed 2026-02“While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to extinguish the fire. …”
NHTSA complaint #11722345, filed 2026-03Related service bulletins
- 11015850Mar 12, 2025Class action settlement: f95 f96 g05 g06 g07 front center console cupholder
- 10242533Aug 1, 2023?BMW AG has issued a Delivery Stop for BMW X5, X6, X7, and 7 Series sedan vehicles that were produced between July 7, 2023 and August 15, 2023. Usage of the Highway Assist…
- 10236229Apr 1, 2023Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller.
- 10227571Oct 1, 2022The seal of the roof-mounted antenna housing is separating from the vehicle.
- 10227570Oct 1, 2022Delivery Stop: Roof fin. BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2022 - 2023 BMW vehicles that were produced on July 26…
- 10227569Oct 1, 2022The incorrect Bluetooth module was installed in the headunit. Bluetooth functionality cannot be guaranteed, and mobile phones may possibly not be paired via Bluetooth.
- 10227566Oct 1, 2022After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the…
- 10206692Dec 1, 2021The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 6 | 21% |
| 2025 | 5 | 8% |
| 2024 | 9 | 6% |
| 2023 | 8 | 24% |
| 2022 | 17 | 24% |
| 2021 | 18 | 16% |
| 2020 | 16 | 14% |
| 2019 | 31 | 16% |
| 2018 | 11 | 15% |
| 2017 | 9 | 12% |
| 2016 | 14 | 19% |
| 2015 | 19 | 13% |
| 2014 | 9 | 9% |
| 2013 | 18 | 12% |
| 2012 | 14 | 5% |
| 2011 | 20 | 8% |
| 2010 | 13 | 10% |
| 2009 | 9 | 7% |
| 2008 | 12 | 6% |
| 2007 | 4 | 6% |
| 2006 | 6 | 4% |
| 2005 | 4 | 5% |
| 2004 | 3 | 5% |
| 2003 | 7 | 7% |
| 2002 | 5 | 5% |
| 2001 | 4 | 3% |
| 2000 | 2 | 7% |
Other parts of the 2020 BMW X5
39 complaintsEngine
33 complaintsTransmission and drivetrain
17 complaintsEngine cooling
15 complaintsAir bags
6 complaintsBrakes
6 complaintsExterior lighting
5 complaintsBody and structure
4 complaintsSeat belts
3 complaintsSteering
3 complaintsSuspension
3 complaintsBack-over prevention (rear camera)
2 complaints
← All problems reported for the 2020 BMW X5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology