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Visibility (wipers, defrost, mirrors)Part report

2020 BMW X5 Visibility (wipers, defrost, mirrors) Problems

Complaints
2about this part
Share
2%of 113 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 2 complaints about the visibility of the 2020 BMW X5, 2% of the 113 complaints for this model year. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This vehicle has AC problem it’s blowing hot air. It has evaporator leaking. I called multiple shops and they said this problem is very popular for the X5 2019 to 2023 in my car is 2020. Please recall the Evaporator Core problem. It is too dangerous to drive in the car without AC and is too expensive to Have the Evaporator Core replacement.”

NHTSA complaint #11754754, filed 2026-08

“For my 2019 BMW X5 SDRIVE40i, The A/C evaporator core failed and began leaking refrigerant, resulting in complete loss of cold air from the A/C system. The vehicle had approximately 50,000 miles. The repair required full dashboard removal and cost approximately $4,500 including a rental vehicle. This appears to be a widespread issue on 2019–2025 BMW X5/X6/X7 models, suspected to be caused by R-1234yf refrigerant incompatibility with the aluminum evaporator core. The leaking R-1234yf refrigerant is also an environmental concern. …”

NHTSA complaint #11741425, filed 2026-06

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202546%
202453%
202326%
202211%
202133%
202022%
201942%
201834%
201711%
201657%
201521%
201433%
201321%
201231%
201131%
201032%
200921%
200852%
200621%
200458%
200311%
20021414%
2001149%
2000724%

Other parts of the 2020 BMW X5

Electrical system
39 complaints
Engine
33 complaints
Transmission and drivetrain
17 complaints
Other or unknown
16 complaints
Engine cooling
15 complaints
Air bags
6 complaints
Brakes
6 complaints
Exterior lighting
5 complaints
Body and structure
4 complaints
Seat belts
3 complaints
Steering
3 complaints
Suspension
3 complaints

← All problems reported for the 2020 BMW X5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology