2021 BMW X5 Technical Service Bulletins

287 technical service bulletins (TSBs) are on record for the 2021 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10186231Dec 1, 2020Electrical system, Equipment, Seats. ?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times.
• 10186230Dec 1, 2020Equipment, Electrical system. ?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
• 10186226Dec 1, 2020Exterior lighting. ?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged.
• 10186224Dec 1, 2020Equipment, Electrical system. MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated.
• 10186221Dec 1, 2020Equipment, Electrical system, Body and structure. WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock The alarm system is not activated The side mirrors (when the function is activated) do not fold in.
• 10186220Dec 1, 2020Equipment, Visibility (wipers, defrost, mirrors). SUNROOF NOT INITIALIZED: The sunroof will not operate and has the following fault codes stored: 030215 - SHD: invalid characteristic curve, no standardization exists and 030220 - SHD: System not standardized and 030295 - invalid characteristic curve, no standardization exists and 0302A0 - Service history: System not standardized. During operation, the sunroof may have lost initialization due to extended activation…
• 10186219Dec 1, 2020Seats, Equipment. THIGH SUPPORT UPHOLSTERY DETACHES FROM SEAT: The seat leather upholstery detaches from the front of the thigh support (aka knee bolster) of either front seat.
• 10186216Dec 1, 2020Engine cooling, Equipment. ?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection. This error will also disable diagnosis of the catalytic converter and oxygen sensor (if a fault is detected in the tank vent system).
• 10186214Dec 1, 2020Electrical system, Equipment. REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine. A manufacturing defect affecting the ignition coil insulation.
• 10186211Dec 1, 2020Equipment, Electrical system. BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complaints that the BMW Remote Software Upgrade (RSU) is not possible in their vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
• 10184595Nov 1, 2020Equipment, Back-over prevention (rear camera). TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
• 10184594Nov 1, 2020Back-over prevention (rear camera). SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID (Central Information Display).
• 10184592Nov 1, 2020Vehicle speed control. ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated.
• 10184588Nov 1, 2020Equipment. HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display.
• 10184585Nov 1, 2020Equipment, Electrical system. HIGH-VOLTAGE BATTERY CONDITION VERIFICATION (20V-601): After additional in-depth research and analysis of the corresponding data for these vehicles, we can safely conclude that the issue identified in Recall Campaign 20V-601 has been satisfied and no further repair is required.
• 10184584Nov 1, 2020Visibility (wipers, defrost, mirrors), Equipment. Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
• 10184583Nov 1, 2020Electrical system, Equipment. CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set.
• 10184582Nov 1, 2020Electrical system, Latches, locks and linkages. WHEN LOCKING VEHICLE, DOORS ARE LOCKED BUT VEHICLE IS NOT SECURED: The customer complains that when locking the vehicle from the outside using the remote control: The doors lock. The alarm system is not activated. The side mirrors (when the function is activated) do not fold in.
• 10184577Nov 1, 2020Body and structure, Fuel system. FUEL FILLER DOOR WILL NOT OPEN: The fuel filler door (aka flap) will not open. In rare cases, if the vehicle is locked using the remote control key and the fuel filler door is pushed closed simultaneously, the fuel door can enter a locked state that cannot be unlocked.
• 10184574Nov 1, 2020Electrical system, Fuel system. TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. This error may result in the Service Engine Soon (MIL) light not being activated if a fault is found in the tank vent system after a second fault detection.
• 10182919Oct 1, 2020Visibility (wipers, defrost, mirrors). WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
• 10182917Oct 1, 2020Electrical system. ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin…
• 10182915Oct 1, 2020Seats. SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
• 10182914Oct 1, 2020Seats. HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats. The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger…
• 10182907Oct 1, 2020Steering. GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment.
• 10182620Oct 1, 2020Equipment, Electrical system, Visibility (wipers, defrost, mirrors). WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate. The wipers' sweep movement can potentially damage the wiper blades.
• 10182618Oct 1, 2020Electrical system, Equipment. ACCESSORIES DO NOT POWER ON: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. A design change was intended to reduce short circuits and blown fuses. When the plug adapter is inserted, the center contact pin may not make proper contact with the center pin…
• 10182616Oct 1, 2020Seats. SEAT HEATING NOT ACTIVATED WHEN ENGINE IS STARTED USING REMOTE STARTING SYSTEM: When preheating/precooling the vehicle via the remote starting system (Remote Engine Start), the seat heating on the driver's side is not activated.
• 10182615Oct 1, 2020Equipment, Seats. HOLE IN LEATHER AT SIDE LOCK BOLT, 2ND ROW 60/40 SPLIT BENCH SEAT: There is a visible hole in the leather of the 2nd row of seats. The hole is located on the side lock bolt of the left rear seat backrest. The rear seat backrest in the 2nd row of seats can be folded down as follows: 40 - 20 -40 The fault pattern is only visible when the rear seat backrest is folded down. The hole in the seat cover is slightly larger…
• 10182608Oct 1, 2020Steering, Electrical system. GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment.
• 10181233Sep 1, 2020Equipment. CENTER CONSOLE / CUP HOLDER GETS HOT WHEN THE HEAT IS ON: The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on". The air ducts may not be properly connected, this allows heated air to leak out in this area. The foam material that seals between the ducts may be out of position, not held by the mounting adhesive and squashed allowing for an air…
• 10181229Sep 1, 2020Electrical system. SERVICE ACTION - CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully…
• 10181228Sep 1, 2020Seats. BACKREST MISALIGNMENT OF 60/40 SECOND ROW SEAT: On vehicles equipped with the second row 60/40 split bench seats, the backrests may not properly align between the two seats.
• 10181225Sep 1, 2020Body and structure. KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated.
• 10181223Sep 1, 2020Electronic stability control. SERVICE ACTION - REPLACE HYDRAULIC UNIT, DYNAMIC STABILITY CONTROL INTEGRATED: DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles. The affected unitsmay activate a sporadic red-colored Check Control Message.
• 10181220Sep 1, 2020Steering. GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment.
• 10181219Sep 1, 2020Steering. FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Faulty self-diagnosis of the steering column control unit.

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