2021 BMW X5 Technical Service Bulletins

287 technical service bulletins (TSBs) are on record for the 2021 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10201149Jul 1, 2021Equipment. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). When the vehicle is parked in a parking spot with line markings, it is clearly noticed in the CID that the lines are not parallel to the side of the vehicle. This may be noticed on either the driver side, passenger side or both.
• 10201148Jul 1, 2021Equipment. The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.
• 10201144Jul 1, 2021Equipment. The center console (armrest) may not open.
• 10201143Jul 1, 2021Body and structure. The tailgate will not completely open and will not close completely. In most cases, the tailgate will release and open only a short distance before stopping. In some situations, a humming noise can be heard, but no activation can be seen.
• 10201141Jul 1, 2021Brakes. Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking…
• 10200247Jun 1, 2021Equipment, Electrical system. SiriusXM satellite radio is not working and does not display a channel list.
• 10200244Jun 1, 2021Equipment, Electrical system. Moisture in the driver footwell and/or passenger footwell when the air conditioning (A/C) is activated.
• 10200241Jun 1, 2021Equipment, Exterior lighting. One or more of the LED daytime running lights are dim or discolored.
• 10200240Jun 1, 2021Equipment, Electrical system. The total electrically driven miles are lost/reset after the vehicle is programmed. This does not affect the total vehicle odometer reading.
• 10200239Jun 1, 2021Electrical system, Equipment. Some of the vehicles listed above which were initially identified as requiring Recall Campaign 20V-601 - HIGH VOLTAGE BATTERY to be performed and completed are now no longer included in this Recall.
• 10200237Jun 1, 2021Electrical system, Engine, Equipment. The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
• 10200234Jun 1, 2021Equipment, Seats. Front seat will not calibrate/initialize, and the stored faults cannot be deleted
• 10200228Jun 1, 2021Engine cooling, Equipment. On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing.
• 10200488May 1, 2021Equipment. REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App.
• 10200486May 1, 2021Equipment. BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period.
• 10200484May 1, 2021Equipment. REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column.
• 10200482May 1, 2021Equipment, Electrical system. HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g., Galaxy S20 / S21) with the Android 11 operating system.
• 10199299May 1, 2021Electrical system, Equipment. SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.
• 10199292May 1, 2021Equipment, Engine. B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
• 10198906May 1, 2021Transmission and drivetrain, Equipment. SERVICE ACTION: PROGRAM OR REPLACE DUAL STORAGE SYSTEM BATTERY: A software error intermittently causes a continuous resetting of the microcontroller in the power management system. This causes the red Check Control Message (CCM) "Replace Battery" to be illuminated.
• 10198899May 1, 2021Seats. B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available.
• 10194307Apr 1, 2021Equipment, Visibility (wipers, defrost, mirrors). WIPERS ACTIVATED WHEN THE VEHICLE IS IN A DRIVE-THROUGH CAR WASH: When the vehicle is in a drive-through car wash with the automatic wiper mode selected, the wipers may activate.
• 10194301Apr 1, 2021Body and structure. INCREASED EFFORT REQUIRED TO OPEN DOORS: One or more doors may require increased effort to open.
• 10194298Apr 1, 2021Equipment, Brakes. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
• 10194296Apr 1, 2021Steering, Brakes. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
• 10194295Apr 1, 2021Equipment, Transmission and drivetrain. KNOCKING NOISE FROM THE REAR AXLE OVER UNEVEN ROAD SURFACES: . Knocking noises coming from the rear axle when cornering slowly and/or traveling over uneven road surfaces.
• 10190867Mar 1, 2021Back-over prevention (rear camera). TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID).
• 10190862Mar 1, 2021Air bags, Exterior lighting. LED LIGHT CARPET IS DIM OR DISTORTED: The light carpet may appear dim or distorted on one or both sides. .
• 10190859Mar 1, 2021Equipment. PROGRAMING THE DUAL STORAGE SYSTEM AND REPLACE IT IF NECESSARY: The 12 V battery's dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure.
• 10190858Mar 1, 2021Electrical system, Transmission and drivetrain. ACCESSORIES DO NOT POWER UP FROM THE FRONT 12 V POWER SOCKET PLUG: Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug.
• 10190857Mar 1, 2021Visibility (wipers, defrost, mirrors). SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above.
• 10190856Mar 1, 2021Visibility (wipers, defrost, mirrors). SUNROOF NOT INITIALIZED: During operation, the sunroof may have lost initialization due to extended activation of the switch.
• 10190852Mar 1, 2021Seats, Body and structure. SECOND ROW SEAT LEATHER CLOUDY/DISCOLORED: Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests.
• 10190846Mar 1, 2021Back-over prevention (rear camera). BMW REMOTE SOFTWARE UPGRADE IS NOT OFFERED FOR INSTALLATION: The customer complains that the BMW Remote Software Upgrade (RSU) is not possible in his/her vehicle, though the Remote Software Upgrade menu is available in the vehicle and a download was performed by the vehicle or the BMW Connected App.
• 10188953Feb 1, 2021Equipment. SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers.
• 10188951Feb 1, 2021Exterior lighting. CONDENSATION IN TAILLIGHT: Condensation is present on the inner surfaces in one or both taillights
• 10188948Feb 1, 2021Electrical system. VOLT BATTERY MAINTENANCE: 48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a 12 V charger with the hood closed during a long stationary period.
• 10188946Feb 1, 2021Seats. OUTER HEADREST SECOND ROW: BMW AG has issued a Delivery Stop on certain Model Year 2021 BMW X5 SAV and X7 SAV vehicles that were produced between February 8, 2021 and February 17, 2021.
• 10188945Feb 1, 2021Seats. SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize.
• 10187482Jan 1, 2021Electrical system, Equipment. FALSE ALARM ACTIVATION TRIGGERED BY INTERIOR ULTRASOUND SENSOR: The DWA (anti-theft alarm) triggers for no apparent reason with all the vehicle's doors and windows closed.
• 10187481Jan 1, 2021Equipment, Interior lighting, Body and structure. FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working. Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion.
• 10187479Jan 1, 2021Equipment, Electrical system. CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay.
• 10187478Jan 1, 2021Body and structure, Electrical system. BATTERY DOES NOT CHARGE WITH EXTERNAL CHARGER AND CLOSED HOOD: After the vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the 48 V battery may be totally discharged, and possible replacement is needed.
• 10187474Jan 1, 2021Electrical system, Engine. REPLACE ALL THE IGNITION COILS: The ignition coils may not have been produced to specifications which could lead to irregular running of the engine.
• 10186895Dec 1, 2020Steering. REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10186894Dec 1, 2020Electrical system. ?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.
• 10186893Dec 1, 2020Equipment. ?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times.
• 10186892Dec 1, 2020Equipment. ?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite.
• 10186233Dec 1, 2020Equipment, Engine, Electrical system. REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10186232Dec 1, 2020Electrical system, Equipment. ?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations.

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