2021 BMW X5 Technical Service Bulletins

287 technical service bulletins (TSBs) are on record for the 2021 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10211861Mar 1, 2022Seats. Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather.
• 10211860Mar 1, 2022Body and structure. A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
• 10211852Mar 1, 2022Engine cooling, Fuel system. During manufacturing, the evaporative lines for the EVAP system may have been routed incorrectly. This could result in a Service Engine Soon (MIL) lamp turning on.
• 10211809Mar 1, 2022Equipment, Lane departure, Steering. The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Background: Steering intervention helps keep the vehicle in the lane if the system detects that a lane marking has been crossed. The steering intervention can be noticed on the steering wheel and can be manually overridden at any time.
• 10214264Feb 1, 2022Body and structure, Visibility (wipers, defrost, mirrors). The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
• 10214263Feb 1, 2022Seats. With the launch of the G05 (X5) Sports Activity Vehicle in August 2018, a new style of networked seats was introduced that have new operating parameters. This service information bulletin details the operation of the new style seats.
• 10214258Feb 1, 2022Wheels. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
• 10214255Feb 1, 2022Fuel system. A fuel leak may develop from the fuel tank.
• 10214254Feb 1, 2022Back-over prevention (rear camera). In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
• 10212529Feb 1, 2022Electrical system, Equipment. The Driver Attention Camera (DCS) setting is missing or greyed out. The setting can normally be found under General settings, Driver Attention Camera.
• 10212527Feb 1, 2022Air bags. A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
• 10212523Feb 1, 2022Equipment. BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In Hybrid-Electric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020.
• 10208179Jan 1, 2022Equipment, Engine cooling. Due to a manufacturing defect, the vehicles were built without the engine oil label. The label shows the oil viscosity.
• 10208178Jan 1, 2022Suspension, Electronic stability control. After performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.
• 10208176Jan 1, 2022Fuel system, Engine cooling. The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump and alternator.
• 10206693Dec 1, 2021Equipment, Electrical system. While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).
• 10206692Dec 1, 2021Electrical system, Equipment, Other or unknown. The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with insufficient network coverage.
• 10206690Dec 1, 2021Engine, Electrical system, Steering. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10206688Dec 1, 2021Equipment. SiriusXM satellite radio is not working and does not display a channel list.
• 10206687Dec 1, 2021Equipment, Electrical system. BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and without Reversing Assistant.
• 10206686Dec 1, 2021Body and structure, Equipment. The customer states that the vehicle locks itself when the last door was closed, even though the remote control/display key was inside the vehicle.
• 10206684Dec 1, 2021Body and structure, Equipment. This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area.
• 10206683Dec 1, 2021Equipment, Seats. Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests.
• 10205616Nov 1, 2021Back-over prevention (rear camera). A groaning type noise is heard during the height adjustment.
• 10205612Nov 1, 2021Equipment. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.
• 10205600Nov 1, 2021Electrical system. BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.
• 10205095Nov 1, 2021Electrical system. The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.
• 10205093Nov 1, 2021Engine cooling. The BMW Gesture Control function may fail permanently as a result of high temperature fluctuations.
• 10205090Nov 1, 2021Body and structure. This situation can result in 2 customer complaints: 1. Wind noise, and 2. Excess water entry.
• 10205072Nov 1, 2021Electrical system. BMW AG has issued a Delivery Stop (effective October 25, 2021) on certain Model Year 2022 BMW vehicles that were produced after October 25, 2021. Due to supply chain limitations, certain vehicles were produced without a CID with touch function and and without Reversing Assistant.
• 10205071Nov 1, 2021Forward collision avoidance, Air bags, Electrical system. BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor.
• 10205070Nov 1, 2021Electrical system. Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.
• 10204533Oct 1, 2021Equipment. In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
• 10204532Oct 1, 2021Equipment. With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update.
• 10204661Sep 1, 2021Steering. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column.
• 10204660Sep 1, 2021Equipment. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO.
• 10204659Sep 1, 2021Electrical system. The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
• 10203340Sep 1, 2021Steering. Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.
• 10203339Sep 1, 2021Seats. Noise is heard from the seat frame/rail assembly when activating the seat motors.
• 10203337Sep 1, 2021Suspension. After performing vehicle test, fault code 80422D "self-leveling suspension missing slave" will not clear.
• 10203336Sep 1, 2021Brakes. Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking…
• 10203334Sep 1, 2021Equipment. DSCi units which potentially have a faulty hydraulic valve were installed in the vehicles. The affected unitsmay activate a sporadic red-colored Check Control Message.
• 10203333Sep 1, 2021Electrical system. When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,the selected charging current might not be displayed correctly in the instrument cluster.
• 10203332Sep 1, 2021Engine cooling. When performing an engine oil service on vehicles equipped with a S63M engine the ETK states to use "Setoil filter element" P/N 11 42 5 A33 C43. P/N 11 42 5 A33 C43 is a new part number that was recently created without current parts availability. Until further notice ONLY use "Set oil filter element" P/N 11 42 7 848 321.
• 10204625Jul 1, 2021Brakes. When starting the vehicle vehicle at standstill, various yellow Check Control Messages CCMs appear. ID code 00042: Brake system. Additional notes: Avoid abrupt braking as far as possible. Drive at a moderate speed. Have it checked by your nearest Service Center. ID code 2046: Braking force assistance. Additional notes: Braking force assistance failure. Higher pedal force required for vehicle deceleration. Drive at…
• 10204622Jul 1, 2021Fuel system. The hose clamp connecting the fuel filler pipe to the fuel tank may have been positioned incorrectly. Furthermore, owing to its larger outer diameter, the filler pipe installed in the vehicle cannot be positioned up to the end position in the connecting hose.
• 10202474Jul 1, 2021Electrical system, Engine cooling. When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).
• 10202471Jul 1, 2021Equipment. Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. To avoid subsequent damage, arrange an appointment with your Service Partner".
• 10202469Jul 1, 2021Equipment. The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.
• 10202468Jul 1, 2021Electrical system. 48 V battery may become totally discharged, and possible replacement needed if: a) The vehicle has been charged using a 12 V charger with the hood closed during a long stationary period, the. For example, the showroom or storage. b) Vehicles stored for an extended period connected to a low output solar or trickle charger. c) Vehicles stored for an extended period with no charger connected and not properly…

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