2021 BMW X5 Technical Service Bulletins

287 technical service bulletins (TSBs) are on record for the 2021 BMW X5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10228434Nov 1, 2022Electrical system. Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
• 10228431Nov 1, 2022Seats. When returning the 2nd row seat 60/40 seat from Easy-Entry: The seat stops moving before reaching the final home position. A Check Control Message (CCM) appears alerting the customer that the seat is not locked.
• 10227927Nov 1, 2022Electrical system, Lane departure, Air bags. A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal 93094C - Knee airbag driver's side: Resistance too great…
• 10227575Oct 1, 2022Equipment. The customer complains that the radio stations change by themselves.
• 10227571Oct 1, 2022Equipment, Other or unknown, Body and structure. The seal of the roof-mounted antenna housing is separating from the vehicle.
• 10227570Oct 1, 2022Body and structure, Equipment, Other or unknown. Delivery Stop: Roof fin. BMW AG has issued a Delivery Stop (effective September 16, 2022) on a small number of Model Year 2022 - 2023 BMW vehicles that were produced on July 26, 2022. There is potential for water ingress via the roof antenna housing.
• 10227569Oct 1, 2022Equipment, Electrical system, Other or unknown. The incorrect Bluetooth module was installed in the headunit. Bluetooth functionality cannot be guaranteed, and mobile phones may possibly not be paired via Bluetooth.
• 10227566Oct 1, 2022Other or unknown, Electrical system. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like ECO PRO mode).
• 10227558Oct 1, 2022Visibility (wipers, defrost, mirrors). After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
• 10227557Oct 1, 2022Electrical system. Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
• 10227555Oct 1, 2022Body and structure, Seats. Noise is heard from the seat frame/rail assembly. Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.
• 10227553Oct 1, 2022Equipment. One of the center console armrest doors is slow to open, instead of both opening evenly at the same time.
• 10227552Oct 1, 2022Body and structure. Windscreen Seal BMW AG Has issued a Delivery Stop (effective October 19, 2022) on a small number of Model Year 2023 BMW vehicles.
• 10227551Oct 1, 2022Electrical system, Lane departure, Visibility (wipers, defrost, mirrors)…. Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault.
• 10225127Sep 1, 2022Lane departure. The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.
• 10225126Sep 1, 2022Equipment. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
• 10225122Sep 1, 2022Engine cooling, Electrical system. On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV).
• 10225115Sep 1, 2022Electrical system. Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained.
• 10225114Sep 1, 2022Visibility (wipers, defrost, mirrors). The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
• 10225113Sep 1, 2022Seats. The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
• 10225112Sep 1, 2022Seats. When returning the 2nd row seat 40% (right) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. The passenger's side (right rear 40% seat) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
• 10225111Sep 1, 2022Seats. When returning the 2nd row seat 60% (left) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked.
• 10225110Sep 1, 2022Seats. The driver's side (left rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail).
• 10225107Sep 1, 2022Engine cooling. Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166).
• 10224212Aug 1, 2022Electrical system. Driver Assistance reduced checked control message (CCM) appears. All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6.
• 10224210Aug 1, 2022Equipment. The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.
• 10224198Aug 1, 2022Brakes, Engine cooling, Fuel system. Symptom 1: There are traces of coolant leaking under the vehicle, or there is significant pressure released along with coolant loss when opening the low temperature cooling system reservoir (engine cold).
• 10218412Jul 1, 2022Fuel system. The fuel gauge may indicate the incorrect fuel level (full and reserve).
• 10218384Jun 1, 2022Equipment, Electrical system. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
• 10218382Jun 1, 2022Electrical system, Air bags. A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
• 10215751May 1, 2022Equipment, Engine cooling. The Check Control message below appears even though the coolant level is not below minimum when the engine is cold. Check Control message (ID 166): Top up coolant.
• 10215750May 1, 2022Engine cooling, Electrical system. BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the…
• 10214991May 1, 2022Electrical system. The functionality of the right front SRR sensor could be reduced which would display the "Driving Assistance" Check Control Message.
• 10214990May 1, 2022Electrical system. The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with…
• 10214989May 1, 2022Engine cooling. Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
• 10214984May 1, 2022Equipment. Check Control Message (CCM) displays "Vehicle key missing" after engine start.
• 10214983May 1, 2022Electrical system. BMW AG is conducting a Voluntary Service Action on certain Model Year 2019-2020 BMW Plug-In HybridElectric (PHEV) vehicles that were produced between March 25, 2019, and October 17, 2020. Analyses of transmitted teleservice data indicate abnormalities in the "balancing" of the cells within one or more of the high-voltage battery cell modules. This could possibly cause a loss of performance of the corresponding…
• 10214982May 1, 2022Visibility (wipers, defrost, mirrors). A wind noise can be heard when driving at highway speeds from the area around the lower windshield.
• 10214981May 1, 2022Body and structure. This bulletin outlines known areas of possible functional issues, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints pertaining to the doors, windows, and mirrors.
• 10214266Apr 1, 2022Lane departure, Air bags. A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
• 10214265Apr 1, 2022Electrical system. On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
• 10212797Apr 1, 2022Electrical system. Sport mode is not displayed correctly in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue (like in Eco Pro mode). Software in the instrument cluster (Kombi).
• 10212795Apr 1, 2022Electrical system. Check Control message (CCM) displays "Vehicle key missing" after engine start.
• 10212793Apr 1, 2022Equipment. 48 V battery may become totally discharged, and possible replacement needed.
• 10212792Apr 1, 2022Equipment. This Service Information Bulletin (Revision 11) replaces TRI B52 23 19 dated February 20212. This bulletin is information only, no claim information intended.
• 10212791Apr 1, 2022Body and structure. In the affected vehicles, faulty spindle drives for the tailgate (lower section) may have been installed, which can fail over time.
• 10212785Apr 1, 2022Equipment. Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 A33 C43. The part numbers are not available at the moment.
• 10212784Apr 1, 2022Engine cooling, Fuel system. The belt pulley on the mechanical coolant pump may fracture allowing the engine drive belt to come off the coolant pump and alternator.
• 10211865Mar 1, 2022Electrical system. BMW AG has issued a Delivery Stop (effective March 29, 2022) on three (3) Model Year 2022 BMW X5 SAV vehicles that were produced on March 23, 2022. The 12V battery vent tube will need to be replaced.
• 10211862Mar 1, 2022Seats. Noise is heard from the seat frame/rail assembly. Noises may occur dynamically (creaking/knocking) when weight is shifting upon the seat Noises may also occur when activating the seat motors.

← All problems reported for the 2021 BMW X5