2023 BMW X7 Technical Service Bulletins

180 technical service bulletins (TSBs) are on record for the 2023 BMW X7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10250742Feb 22, 2024Electrical system, Equipment. When using the Key Reader to retrieve Condition Based Service (CBS) information from the customers key, no data is stored.
• 10249425Jan 29, 2024Engine cooling. The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant.
• 10249437Jan 16, 2024Electrical system, Visibility (wipers, defrost, mirrors). The basic conditions for initializing the power windows are not met.
• 10249027Jan 11, 2024Electrical system. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
• 10249024Jan 8, 2024Body and structure. This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachments are designed to provide one single diagnostic resource for troubleshooting all known issues related to the panoramic sunroof of BMW Sports Activity Vehicles…
• 10249018Jan 8, 2024Steering. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
• 10249032Jan 5, 2024Equipment, Electrical system. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 – “HU-H: Reset” will be stored in the HU-H3.
• 10249031Jan 5, 2024Electrical system. Check Engine light is on IHKA has stored fault 80131C “IHKA: 12V voltage sensor plausibility”
• 10249025Jan 5, 2024Equipment. The roller sunshade (aka sun protection or sunblind) of the front panoramic sunroof is bunching up during operation or may hang down and appear loose.
• 10249015Jan 5, 2024Fuel system. A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection).
• 10249017Jan 4, 2024Steering. SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended…
• 10249014Jan 2, 2024Engine cooling. The return springs on the exhaust camshaft followers may break.
• 10247569Dec 20, 2023Brakes. BMW AG has issued a Delivery Stop (effective December 20, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between July 4, 2022, and October 26, 2023.
• 10247567Dec 20, 2023Engine cooling, Fuel system. Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE
• 10247565Dec 20, 2023Seats. In vehicles equipped with the second row 60% / 40% split seat, the flex cable assembly can come out of the seat rail mechanism (circled). This stops the forwards and backwards travel of the seat.
• 10247578Dec 8, 2023Electrical system. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
• 10246302Nov 22, 2023Seats. Two areas of the third-row seat backrest that may cause a noise concern have been added.
• 10246301Nov 22, 2023Seats. A change in the Bowden cable routing is observed in the third seat row backrest. Replacement Bowden cables are shorter than original parts.
• 10246300Nov 22, 2023Seats. Various concerns about the third row of seats: 1. Head restraint (aka headrest), on one or both sides, cannot be folded down. 2. Third-row seating, on one or both sides, cannot be folded down. 3. Noise from third-row seat backrest when the vehicle goes over bumps.
• 10245422Nov 22, 2023Electrical system, Equipment. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
• 10245423Nov 21, 2023Equipment. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive…
• 10245426Nov 20, 2023Electrical system, Equipment. Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may be displayed
• 10245420Nov 16, 2023Equipment. Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.
• 10245377Nov 13, 2023Equipment, Electrical system. When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule.
• 10245367Nov 9, 2023Engine cooling. Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or one or more of the following other issues are also occurring: Noise in the area of the belt drive. Odor from the engine…
• 10245370Nov 2, 2023Transmission and drivetrain. BMW AG has issued a Delivery Stop (effective December 21, 2022) on a small number of Model Year 2023BMW X7 SAV vehicles that were produced between September 1, 2022 and December 3, 2022. During assembly of the vehicle, a heat shield was mistakenly installed above the transmission. Note: No heat shield should have been installed. It may contact other components in the narrowspace along the bottom of the transmission…
• 10244502Oct 27, 2023Electrical system, Other or unknown. A vehicle may arrive at your center with various faults and check control messages. During diagnosis with ISTA, these modules do not respond: Receiver Audio Module (RAM) Instrument Cluster Module (KOMBI) Telematics Module (TCB4) Headunit 5 (HU-H5)
• 10244506Oct 25, 2023Body and structure. BMW AG has issued a Delivery Stop (effective September 14, 2023) on certain model year 2023 – 2024BMW vehicles that were produced between May 9, 2023 and May 30, 2023. The weld seam at the towing eye did could not meet the BMW requirements.
• 10244505Oct 25, 2023Seats. A change in Bowden cable routing is observed in the third seat row backrest. Replacement Bowden cables are shorter than original parts.
• 10244270Oct 23, 2023Body and structure, Wheels. Due to prolonged, normal body flex acting on the vehicle during its service life, a small indentation and/or a crack can form in the body sheetmetal in the right rear wheelwell (aka wheel house). Potential water ingress and a risk of corrosion is possible.
• 10244258Oct 20, 2023Seats. Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change.
• 10244257Oct 20, 2023Seats. Various concerns about the third row of seats: 1. Head restraint (aka headrest), on one or both sides, cannot be folded down. 2. Third-row seating, on one or both sides, cannot be folded down.
• 10244242Oct 19, 2023Vehicle speed control, Lane departure, Forward collision avoidance. Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.
• 10244239Oct 18, 2023Body and structure, Visibility (wipers, defrost, mirrors). This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
• 10242967Sep 29, 2023Transmission and drivetrain. BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing.
• 10242884Sep 20, 2023Engine cooling. The engine malfunction warning is illuminated and one or more of the following faults are stored in theDME: 034D63 - Exhaust switchable cam follower, system: continuous deactivation, maximum number of switchingerrors exceeded 035601 - Exhaust switchable cam follower 1, electrical: cable break 035604 - Exhaust switchable cam follower 2, electrical: cable break 034BBF - Exhaust switchable cam follower, system…
• 10242887Sep 15, 2023Engine cooling. Due to an assembly ase ventilation line connections may not be securely locked.
• 10242886Sep 15, 2023Engine cooling. Due to an assembly ase ventilation line connections may not be securely locked.
• 10242883Sep 14, 2023Body and structure. BMW AG has issued a Delivery Stop (effective September 14, 2023) on certain Model Year 2023 - 2024BMW vehicles that were produced between May 9, 2023 and May 30, 2023. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a DeliveryStop. The bulletin will be updated when additional…
• 10242874Sep 11, 2023Equipment. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive…
• 10242696Aug 1, 2023Body and structure, Visibility (wipers, defrost, mirrors). ?Water leaking into the vehicle from the headliner/microphone area.
• 10242695Aug 1, 2023Seats. ?Various concerns about the third row of seats.
• 10242694Aug 1, 2023Seats. ?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
• 10242691Aug 1, 2023Steering. ?Unusual noises occur only when operating the steering column in the axial direction.
• 10242688Aug 1, 2023Transmission and drivetrain, Engine cooling. ?A software error may cause an unwanted pressure pulsation in the transmission during a "Remote Engine Start."
• 10242685Aug 1, 2023Engine cooling. ?BMW AG has issued a Delivery Stop effective August 8, 2023: Roller Cam Follower.
• 10242533Aug 1, 2023Other or unknown, Electrical system. ?BMW AG has issued a Delivery Stop for BMW X5, X6, X7, and 7 Series sedan vehicles that were produced between July 7, 2023 and August 15, 2023. Usage of the Highway Assist function (option code 5AX) is not possible.
• 10242532Aug 1, 2023Air bags. BMW AG has issued a Delivery Stop: KNEE AIRBAG.
• 10242531Aug 1, 2023Back-over prevention (rear camera). ?During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5 and returned to customers without making them aware of the change.
• 10242530Aug 1, 2023Visibility (wipers, defrost, mirrors). A check control message (CCM) for the restraint system (Air bag) appears.

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