2012 Buick Enclave Body and structure Problems
- Complaints
- 24about this part
- Share
- 18%of 132 total for the year
- Median mileage
- 76,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 24 complaints about the body and structure of the 2012 Buick Enclave, 18% of the 132 complaints for this model year. Where a mileage was given, the median is 76,000 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Took my vehicle in to have NHTSA campaign 15v415000 completed (liftgate strut failure). Took the vehicle home from the dealership and the first time I lifted the tailgate it fell on me. Called them up and they say oh yes I guess the gas struts need replacing -- the program change didn't do it . Appalling recall service at phillips Buick/gmc in leesburg, florida if you ask me.”
NHTSA complaint #11035821, filed 2017-10, 104,000 miles“The power back door hatch slams shut after opening. Be the power on or off. Sometimes it will stay open other times it slams shut. It doesn't matter even if you are standing there. It has slammed several times on my childrens' heads. I emailed Buick but they stated my car was not involved in the recall but this is obviously the same problem the other 2012 Buick enclaves were having.”
NHTSA complaint #10984654, filed 2017-05, 96,000 miles“I had the recall done on my vehicle as part of the 2015/2016 liftgate recall. I have had no problems since. This morning when getting into the back of my car, the liftgate started to close on it's own with no warning (beeping or lights) and hit me on the head. Even though it is supposed to open again when it detects an object in the way, it continued to push close on me. I had to force the liftgate up while it was pushing down. I tried turning the power off and the liftgate won't stay open at all. …”
NHTSA complaint #11307706, filed 2020-02, 69,796 miles“When I exit the vehicle and close the door, the design of the door is so it cuts my leg. I have cut the leg three times in the one year I have owned the vehicle, each time drawing blood through material. The door is designed where the bottom corner protrudes about three inches from the straight edge of the door, the door curves out. So when I close the door, that edge extends past the door and cuts my leg. This is a design flaw with the door and should be corrected. I am tired of scaring my leg.”
NHTSA complaint #10515579, filed 2013-06, 20,000 miles“The contact owns a 2012 Buick Enclave. The contact stated that upon starting the vehicle, he would hear loud abnormal rattling and ticking sounds coming from the corner between the front passenger’s side and the windshield. There were no warnings lights were illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 129,000.”
NHTSA complaint #11439890, filed 2021-11, 129,000 milesRelated recalls
- 15V415000Jun 30, 2015General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012…Covers: Buick Enclave 2008–2012, GMC Acadia 2007–2012, Saturn Outlook 2007–2010 +1 more
Related service bulletins
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 5% |
| 2022 | 1 | 7% |
| 2021 | 3 | 12% |
| 2020 | 2 | 3% |
| 2019 | 2 | 5% |
| 2018 | 2 | 3% |
| 2017 | 4 | 2% |
| 2016 | 3 | 2% |
| 2015 | 4 | 2% |
| 2014 | 5 | 2% |
| 2013 | 2 | 3% |
| 2012 | 24 | 18% |
| 2011 | 25 | 12% |
| 2010 | 12 | 4% |
| 2009 | 8 | 4% |
| 2008 | 77 | 14% |
Other parts of the 2012 Buick Enclave
24 complaintsAir bags
21 complaintsElectrical system
19 complaintsOther or unknown
19 complaintsSteering
17 complaintsTransmission and drivetrain
13 complaintsFuel system
8 complaintsBrakes
7 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSeat belts
3 complaintsSuspension
3 complaintsVehicle speed control
3 complaints
← All problems reported for the 2012 Buick Enclave
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology