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SteeringPart report

2004 Cadillac CTS Steering Problems

Complaints
14about this part
Share
6%of 224 total for the year
Median mileage
65,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the steering of the 2004 Cadillac CTS, 6% of the 224 complaints for this model year. Where a mileage was given, the median is 65,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Takata recall ws driving the car - I was at a complete stop while attempting to turn in parking lot - then sounded like a pop - the bottom ball joint fell completely out due to screw falling off bottom called several places for part and several wouldn't even give me a quote due to a recall then I call GM dealership in columbia mo and they state VIN # are off buy 270 I feel like it should be covered due to the fact that it done exactly the same thing other CTS”

NHTSA complaint #10839571, filed 2016-03, 185,000 miles

“Hello, I have heard reports of the GM recall for power steering in some vehicles. I just wanted to let you guys know you may want to check out Cadillac's as well. I have a 04 CTS that just recently started doing the exact same thing a few weeks ago. At low speeds the car is very hard to turn and when you turn the steering wheel right or left there is a whine sound. Looks like the power assist pump has gone out.”

NHTSA complaint #10315353, filed 2010-03, 70,000 miles

“While driving at varying speeds (typically over 30 MPH) the stability system engaged message comes on and the car violently pulls to the left with a weird noise. This is really scary while driving down the interstate at high speeds. No recall exists and this has taken place for two years. I have since learned how to turn off the traction control and this problem by holding down the traction control button on the inside of the glove compartment. This is no real solution to the problem since it has to be done every time I drive the car.”

NHTSA complaint #10553874, filed 2013-11, 150,000 miles

“Had my cruise control set at 70 MPH for highway driving when I heard a psshhh sound and cruise control broke violently and smelled burnt rubber with smoke coming from back end of car. Pulled over immediately and car smoke from back end and smell only increased. Thought for sure I had a tire blowout. Walked around car and nothing wrong with tires. Had car towed to an auto repair place and am told that the rear differential went out. I have since investigated and found many, many forums about this issue. There are no recalls for this particular model but a certain recall for 2005 models. …”

NHTSA complaint #10553873, filed 2013-11, 175,000 miles

“1) leaving the parking lot of my employer, turning right onto major highway 2) one occurrence. The lower front ball joint separated from the control arm, hence dropping the front right corner onto of the wheel/tire. The nut backed off and slowly spun itself off. The nut had no visible marring of the metal or showed signs of distress. This is also truefor the lower ball joint. 3) vehicle was towed to repair shop, where the parts were replaced and a new nut was applied. …”

NHTSA complaint #10373571, filed 2010-12, 57,684 miles

Related recalls

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2019110%
2017830%
2016413%
201548%
2014139%
20131014%
201246%
20111111%
201057%
2009127%
2008137%
2007167%
200641%
2005155%
2004146%
2003289%

Other parts of the 2004 Cadillac CTS

Transmission and drivetrain
52 complaints
Brakes
38 complaints
Electrical system
34 complaints
Air bags
26 complaints
Body and structure
17 complaints
Suspension
16 complaints
Engine cooling
12 complaints
Vehicle speed control
11 complaints
Fuel system
9 complaints
Wheels
8 complaints
Exterior lighting
7 complaints
Other or unknown
7 complaints

← All problems reported for the 2004 Cadillac CTS

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology