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SuspensionPart report

2004 Cadillac CTS Suspension Problems

Complaints
16about this part
Share
7%of 224 total for the year
Median mileage
17,572miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 16 complaints about the suspension of the 2004 Cadillac CTS, 7% of the 224 complaints for this model year. Where a mileage was given, the median is 17,572 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I got the car tooken but they dont want gave it back I dont now the reson can u guys get it bk thank u with my full respect going out to u n ur workers”

NHTSA complaint #11161743, filed 2018-12, 1 miles

“Failure of a second rear differential I was on the highway doing 55 MPH in the center lane when the rear went. The car shut down forcing me to pull to the right in traffic without power. The car had to be towed as it would no longer move.”

NHTSA complaint #10149482, filed 2006-02, 4,900 miles

“Upon completion of an interstate highway trip at highway speeds, I pulled into my driveway and came to an involuntary dead stop with a loud noise with the rh front end resting on the wheel. The suspension on the ground. The nut retaining the lower ball joint was missing. The rh sides of front end collapsed on r front wheel.. 2004 Cadillac CTS. Earlier models had factory recall for same loose nut not this model. Front end collapsing on front wheel at high speed is guaranteed catastrophe. …”

NHTSA complaint #10170796, filed 2006-10, 8,059 miles

“1) leaving the parking lot of my employer, turning right onto major highway 2) one occurrence. The lower front ball joint separated from the control arm, hence dropping the front right corner onto of the wheel/tire. The nut backed off and slowly spun itself off. The nut had no visible marring of the metal or showed signs of distress. This is also truefor the lower ball joint. 3) vehicle was towed to repair shop, where the parts were replaced and a new nut was applied. …”

NHTSA complaint #10373571, filed 2010-12, 57,684 miles

“Sporadic brake failures on a 2004 Cadillac CTS. Car has had front left hub/speed sensor assembly replaced 4 times per authorized dealership recommendation starting at <20k miles. Brake failure occurring every few days, typically at low speed but now starting at higher speeds. Nearly ran over pedestrian in parking lot. Accidents have been avoided thus far. Car is with dealership; they say electronic brake control module is to blame. Called GM; they refuse to cover cost of repairs even though problem started when car was 19 months old with <20k miles. …”

NHTSA complaint #10324052, filed 2010-04, 20,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
2019110%
201714%
2016413%
2015510%
20141712%
2013710%
2012711%
201122%
201011%
2009117%
200842%
200763%
2006104%
2005166%
2004167%
2003114%

Other parts of the 2004 Cadillac CTS

Transmission and drivetrain
52 complaints
Brakes
38 complaints
Electrical system
34 complaints
Air bags
26 complaints
Body and structure
17 complaints
Steering
14 complaints
Engine cooling
12 complaints
Vehicle speed control
11 complaints
Fuel system
9 complaints
Wheels
8 complaints
Exterior lighting
7 complaints
Other or unknown
7 complaints

← All problems reported for the 2004 Cadillac CTS

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology