2004 Cadillac CTS Suspension Problems
- Complaints
- 16about this part
- Share
- 7%of 224 total for the year
- Median mileage
- 17,572miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 16 complaints about the suspension of the 2004 Cadillac CTS, 7% of the 224 complaints for this model year. Where a mileage was given, the median is 17,572 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I got the car tooken but they dont want gave it back I dont now the reson can u guys get it bk thank u with my full respect going out to u n ur workers”
NHTSA complaint #11161743, filed 2018-12, 1 miles“Failure of a second rear differential I was on the highway doing 55 MPH in the center lane when the rear went. The car shut down forcing me to pull to the right in traffic without power. The car had to be towed as it would no longer move.”
NHTSA complaint #10149482, filed 2006-02, 4,900 miles“Upon completion of an interstate highway trip at highway speeds, I pulled into my driveway and came to an involuntary dead stop with a loud noise with the rh front end resting on the wheel. The suspension on the ground. The nut retaining the lower ball joint was missing. The rh sides of front end collapsed on r front wheel.. 2004 Cadillac CTS. Earlier models had factory recall for same loose nut not this model. Front end collapsing on front wheel at high speed is guaranteed catastrophe. …”
NHTSA complaint #10170796, filed 2006-10, 8,059 miles“1) leaving the parking lot of my employer, turning right onto major highway 2) one occurrence. The lower front ball joint separated from the control arm, hence dropping the front right corner onto of the wheel/tire. The nut backed off and slowly spun itself off. The nut had no visible marring of the metal or showed signs of distress. This is also truefor the lower ball joint. 3) vehicle was towed to repair shop, where the parts were replaced and a new nut was applied. …”
NHTSA complaint #10373571, filed 2010-12, 57,684 miles“Sporadic brake failures on a 2004 Cadillac CTS. Car has had front left hub/speed sensor assembly replaced 4 times per authorized dealership recommendation starting at <20k miles. Brake failure occurring every few days, typically at low speed but now starting at higher speeds. Nearly ran over pedestrian in parking lot. Accidents have been avoided thus far. Car is with dealership; they say electronic brake control module is to blame. Called GM; they refuse to cover cost of repairs even though problem started when car was 19 months old with <20k miles. …”
NHTSA complaint #10324052, filed 2010-04, 20,000 milesRelated service bulletins
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10190337Oct 1, 2017Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 1 | 10% |
| 2017 | 1 | 4% |
| 2016 | 4 | 13% |
| 2015 | 5 | 10% |
| 2014 | 17 | 12% |
| 2013 | 7 | 10% |
| 2012 | 7 | 11% |
| 2011 | 2 | 2% |
| 2010 | 1 | 1% |
| 2009 | 11 | 7% |
| 2008 | 4 | 2% |
| 2007 | 6 | 3% |
| 2006 | 10 | 4% |
| 2005 | 16 | 6% |
| 2004 | 16 | 7% |
| 2003 | 11 | 4% |
Other parts of the 2004 Cadillac CTS
52 complaintsBrakes
38 complaintsElectrical system
34 complaintsAir bags
26 complaintsBody and structure
17 complaintsSteering
14 complaintsEngine cooling
12 complaintsVehicle speed control
11 complaintsFuel system
9 complaintsWheels
8 complaintsExterior lighting
7 complaintsOther or unknown
7 complaints
← All problems reported for the 2004 Cadillac CTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology