2004 Cadillac CTS Air bags Problems
- Complaints
- 26about this part
- Share
- 12%of 224 total for the year
- Median mileage
- 41,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 26 complaints about the air bags of the 2004 Cadillac CTS, 12% of the 224 complaints for this model year. Where a mileage was given, the median is 41,000 miles. 14 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The air bag indicator has been illuminated since october 2016. I recently learned that after my mechanic run a diagnostic test on 1/19/2017, the reading shows that there is a problem with the driver seat which causes the service air bag to highlight in the information center of the stereo system at every startup of the engine.”
NHTSA complaint #10948594, filed 2017-01, 65,000 miles“Onstar system activated by saying that an impact was detected , but there was nothing in front of me, nor did I hit anything. A person from onstar connected and asked if I had an accident. I was at the dealership for service when this happen. I informed the technician. This was on 8/2/04. My car is still in the shop because they said it was not safe to drive due to an airbag problem that it could deploy at anytime. There is no estimated arrival for the part. In the meantime, I have a brand new car that I cannot drive. …”
NHTSA complaint #10086561, filed 2004-08, 5,000 miles“The consumer was parking the vehicle when the gas pedal became stuck causing the consumer to crash into a building head on. Upon impact the air bags did not deploy. Consumer sustained injuries and was hospitalized.”
NHTSA complaint #10081770, filed 2004-08, 232 miles“While driving consumer's vehicle swerved because there was a deer in the road, and went into a ditch , after gaining control vehicle struck a concrete abutment head on. The air bags did not deploy.”
NHTSA complaint #10089802, filed 2004-08, 1,700 miles“While pulling inside of a parking lot the consumer applied the brakes, placed the vehicle in reverse and the vehicle suddenly accelerated backwards. The driver was able to maintain control of the vehicle and applied the brakes,the pedal went to the floor. The driver placed the vehicle in drive and the vehicle suddenly accelerated uncontrollably and ran into a glass window. No injuries. Both frontal air bags did not deploy. The vehicle was towed to the dealer. Please fill in additional information. Sierra vista police department has a report of the accident.”
NHTSA complaint #10096881, filed 2004-11, 58,000 milesRelated recalls
- 05V024000Jan 20, 2005On certain passenger vehicles, an interaction between the sensing and diagnostic module and vehicle's electrical system may cause the driver's frontal air bag…Covers: Cadillac CTS 2004, SRX 2004
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2018 | 1 | 13% |
| 2017 | 2 | 7% |
| 2016 | 2 | 6% |
| 2015 | 1 | 2% |
| 2014 | 4 | 3% |
| 2013 | 11 | 15% |
| 2012 | 6 | 9% |
| 2011 | 23 | 23% |
| 2010 | 16 | 24% |
| 2009 | 13 | 8% |
| 2008 | 12 | 7% |
| 2007 | 64 | 29% |
| 2006 | 87 | 32% |
| 2005 | 74 | 27% |
| 2004 | 26 | 12% |
| 2003 | 36 | 12% |
Other parts of the 2004 Cadillac CTS
52 complaintsBrakes
38 complaintsElectrical system
34 complaintsBody and structure
17 complaintsSuspension
16 complaintsSteering
14 complaintsEngine cooling
12 complaintsVehicle speed control
11 complaintsFuel system
9 complaintsWheels
8 complaintsExterior lighting
7 complaintsOther or unknown
7 complaints
← All problems reported for the 2004 Cadillac CTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology