2014 Cadillac CTS Suspension Problems
- Complaints
- 17about this part
- Share
- 12%of 146 total for the year
- Median mileage
- 60,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 17 complaints about the suspension of the 2014 Cadillac CTS, 12% of the 146 complaints for this model year. Where a mileage was given, the median is 60,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My rear differential sys is making a loud grinning noise, I contacted Cadillac customer service 04/28/20, to see if it under recall status and I was advised it was not. I have researched that this is a very common problem for the 2014 CTS. I have 98139 on my Cadillac and I don't think I should have problems like this. That loud grinning and whining sound is very annoying and embarrassing. I thought it was my brakes at first however I took it to a mechanic and was advised my rear differential system is causing the winning and grinning sound.”
NHTSA complaint #11322552, filed 2020-04, 98,128 miles“Front lower control arm bushing failure of all subframe bushings. To include driver and passenger sides totaling 4 bushing failures. Failures perpetuate excessive movement of the lower control arms. Results: unsolveable misalignment, in extreme situations allowing movement of the wheel camber +/- approximately 1 at speeds exceeding 25mph causing great safety risk.”
NHTSA complaint #11128594, filed 2018-09, 30,000 miles“When I turn the wheels left or right either going forward or backward, there is a hitting noise that feels like the front tires will come out of the accel and this happen while in motion on city streets ,it would be more dangerous if it is on high way”
NHTSA complaint #11091548, filed 2018-05, 37,000 miles“Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be recalled by Cadillac to have the differential replaced. For the differential to go bad at 60k miles is unacceptable and is terrible reliability.”
NHTSA complaint #11428635, filed 2021-08“At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It’s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information that it’s a huge possibility it’s my rear differential going out. It posses a threat due to the anticipation of the brakes locking and causing a serious accident to my family or other on the road. Ive taken very good care if the vehicle and done all the required maintenance on the vehicle. …”
NHTSA complaint #11538198, filed 2023-08Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11009461Sep 26, 2024This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10245545Nov 17, 2023This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 1 | 10% |
| 2017 | 1 | 4% |
| 2016 | 4 | 13% |
| 2015 | 5 | 10% |
| 2014 | 17 | 12% |
| 2013 | 7 | 10% |
| 2012 | 7 | 11% |
| 2011 | 2 | 2% |
| 2010 | 1 | 1% |
| 2009 | 11 | 7% |
| 2008 | 4 | 2% |
| 2007 | 6 | 3% |
| 2006 | 10 | 4% |
| 2005 | 16 | 6% |
| 2004 | 16 | 7% |
| 2003 | 11 | 4% |
Other parts of the 2014 Cadillac CTS
84 complaintsElectrical system
13 complaintsOther or unknown
13 complaintsSteering
13 complaintsEngine
9 complaintsWheels
6 complaintsSeats
5 complaintsTires
5 complaintsAir bags
4 complaintsExterior lighting
4 complaintsBody and structure
4 complaintsBrakes
3 complaints
← All problems reported for the 2014 Cadillac CTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology