2014 Cadillac CTS Electrical system Problems
- Complaints
- 13about this part
- Share
- 9%of 146 total for the year
- Median mileage
- 23,962miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the electrical system of the 2014 Cadillac CTS, 9% of the 146 complaints for this model year. Where a mileage was given, the median is 23,962 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving, the cue system became inoperable and had a delayed response to touch. The vehicle was being driven on a highway travelling approx 65 MPH. I pulled over to record video of the system not responding. Additionally, there are times when I put the vehicle in reverse and the backup camera doesn't not turn on as it is supposed to.”
NHTSA complaint #11282449, filed 2019-11, 58,000 miles“Cadillac cue screen cracking, creating a spider web appearance on the screen. Car was stationary in drive way all day and night. When I want to drive it the next morning the crack appeared on cue system. No one had used our touch the screen during that time. Over the next couple of days the spider web kept spreading. It's impossible to see the anything on the left side of the backup camera. Gps is difficult to read on left side .”
NHTSA complaint #11330868, filed 2020-06, 94,000 miles“2 starters failed within 17,500 miles. Second starter failed within 1,000 miles. 10/18/2015 car parked in parking lot. Would not start. Towed to dealer - diagnosed as starter (mileage 16,264). 11/20/2015 car parked in gas station. Would not start. Towed to dealer - diagnosed with same problem as 10/19/2015 - starter issue (mileage 17,243).”
NHTSA complaint #10795226, filed 2015-11, 17,243 miles“I have taken my vehicle or rather had my vehicle towed back to my dealership on three different occasions for repair of a Shift Cable Replacement I can have a very bad accident in my vehicle or lose my life or injure someone else the first time I didn't understand why my vehicle shutdown while I was driving on a very busy highway I was very upset, and I had to pray that none ran into me Lucky for me my AAA service reached me at my location and towed my vehicle to the dealership where they kept it for five to six days I had an extended warranty that I brought from the dealership (F.C Kerbeck…”
NHTSA complaint #11742161, filed 2026-06“On 8/24/2021 approx 9:45am I returned home from the market as I was parking my vehicle (backing into a parking space) ishift my vehicle control to the rear position and it lock up it was stuck and would not release I was shocked and upset because the front of my vehicle was still in the way of passing vehicle so I tuned my front wheels in as much as I could but that was all I could do I had to keep my foot on the breaks so that my vehicle would not roll back and slam into the truck behind me , I call the dealership fc kerbeck 100 route 73 north palmyra n.j I told them what happened and that…”
NHTSA complaint #11430553, filed 2021-08Related recalls
- 14V614000Oct 1, 2014General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL…Covers: Cadillac CTS 2013–2014, Chevrolet Suburban 2013–2014, GMC Yukon 2013–2014 +12 more
- 14V394000Jul 2, 2014This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings…Covers: Cadillac CTS 2003–2014, SRX 2004–2006
Related service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017252Mar 28, 2025This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 1 | 10% |
| 2018 | 3 | 38% |
| 2017 | 2 | 7% |
| 2016 | 10 | 32% |
| 2015 | 4 | 8% |
| 2014 | 13 | 9% |
| 2013 | 26 | 36% |
| 2012 | 10 | 15% |
| 2011 | 20 | 20% |
| 2010 | 16 | 24% |
| 2009 | 26 | 16% |
| 2008 | 39 | 22% |
| 2007 | 41 | 19% |
| 2006 | 43 | 16% |
| 2005 | 39 | 14% |
| 2004 | 34 | 15% |
| 2003 | 56 | 18% |
Other parts of the 2014 Cadillac CTS
84 complaintsSuspension
17 complaintsOther or unknown
13 complaintsSteering
13 complaintsEngine
9 complaintsWheels
6 complaintsSeats
5 complaintsTires
5 complaintsAir bags
4 complaintsExterior lighting
4 complaintsBody and structure
4 complaintsBrakes
3 complaints
← All problems reported for the 2014 Cadillac CTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology