2014 Cadillac CTS Other or unknown Problems
- Complaints
- 13about this part
- Share
- 9%of 146 total for the year
- Median mileage
- 36,700miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the other or unknown of the 2014 Cadillac CTS, 9% of the 146 complaints for this model year. Where a mileage was given, the median is 36,700 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Bought this car and after buying it, I heard a vibration. First I thought it was the road and then thought it was the tires. I started checking around for tires when it became very noisy so I called the dealer. He first said it was the power train fluid needed changed but later called and said it was the torque converter. This car has less tha 40,000 miles.”
NHTSA complaint #11387518, filed 2021-01, 36,700 miles“While driving, the cue system became inoperable and had a delayed response to touch. The vehicle was being driven on a highway travelling approx 65 MPH. I pulled over to record video of the system not responding. Additionally, there are times when I put the vehicle in reverse and the backup camera doesn't not turn on as it is supposed to.”
NHTSA complaint #11282449, filed 2019-11, 58,000 miles“I have a 2014 Cadillac CTS and the cue was replaced about 4 years ago when it was under warranty. Now the cue screen has cracked on the left side and gone out again. I cannot pair my phone to the car or adjust the temperature from the top or feet area. This is ridiculous. I also see now there are numerous complaints regarding this faulty system. This needs to be recalled and properly fixed.”
NHTSA complaint #11310461, filed 2020-02, 70,000 miles“The cue infotainment screen cracked/webbed while my car was parked in my jobs parking lot. This caused all features using the screen including handsfee for calls inoperable. The dealer states this is a known recurring issue with the 2014 cue screens. Apparently they are prone to delaminating and cracking due to a poor manufacturing GM design. They stated they do not have a recall for the screens yet and the repair will be out of pocket.”
NHTSA complaint #11359805, filed 2020-09, 85,000 miles“Driving down frontage road at aprox. 30 MPH my sunroof exploded suddenly and began to fall into the car. No evidence of anything striking the sunroof and temp. Not an issue. Car was in motion and driving straight forward on road.”
NHTSA complaint #11033532, filed 2017-10, 28,722 milesRelated service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s…
- 11023091Sep 9, 2025New Vehicle Monitoring Programs Section in IVH
- 11022084Aug 14, 2025This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11021792Aug 7, 2025This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 30% |
| 2018 | 1 | 13% |
| 2017 | 4 | 15% |
| 2016 | 4 | 13% |
| 2015 | 8 | 16% |
| 2014 | 13 | 9% |
| 2013 | 7 | 10% |
| 2012 | 7 | 11% |
| 2011 | 5 | 5% |
| 2010 | 7 | 10% |
| 2009 | 10 | 6% |
| 2008 | 18 | 10% |
| 2007 | 9 | 4% |
| 2006 | 9 | 3% |
| 2005 | 6 | 2% |
| 2004 | 7 | 3% |
| 2003 | 16 | 5% |
Other parts of the 2014 Cadillac CTS
84 complaintsSuspension
17 complaintsElectrical system
13 complaintsSteering
13 complaintsEngine
9 complaintsWheels
6 complaintsSeats
5 complaintsTires
5 complaintsAir bags
4 complaintsExterior lighting
4 complaintsBody and structure
4 complaintsBrakes
3 complaints
← All problems reported for the 2014 Cadillac CTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology