2021 Cadillac Escalade NA Technical Service Bulletins

817 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade NA. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10198862May 7, 2021Engine cooling. This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
• 10200102May 6, 2021Electrical system, Back-over prevention (rear camera). This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Surround Vision Camera Inoperable and/or Black Screen with Red Slash Shown On Radio Display.
• 10199249May 6, 2021Equipment. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10198858May 6, 2021Tires. This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
• 10197317May 5, 2021Electrical system. Service Update Bulletin (Labor Codes Added). Certain vehicles may have a condition where the engine control module (ECM) software allows the Auto Stop to occur at a state of charge below 65%. Auto Stop is supposed to be inhibited at 65% to protect against excessive battery wear and discharge. Dealers are to reprogram the ECM.
• 10200104May 4, 2021Equipment. This engineering information (EI) requests dealership personnel involve GM Engineering in the event an Owner is in Receipt of a PAI (Proactive Alert Identifier) "SAC003" and/or the Dealer is informed of excessive Parasitic Drains on an in-inventory vehicle.
• 10199271May 3, 2021Engine. This service bulletin provides diagnostic information for a customer concern of engine vibration.
• 10199265May 3, 2021Back-over prevention (rear camera). This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
• 10199238May 3, 2021Engine, Electrical system. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10198880May 3, 2021Engine cooling. This service bulletin provides diagnostic information for a customer concern of engine vibration.
• 10198874May 3, 2021Back-over prevention (rear camera). This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
• 10198847May 3, 2021Engine cooling. This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
• 10197280May 3, 2021Body and structure, Electrical system. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10194117Apr 30, 2021Transmission and drivetrain. This informational bulletin advises the technician to verify the TCM is asleep before trying to repair the transmission in order for all the codes to be re-set.
• 10194079Apr 30, 2021Transmission and drivetrain. This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
• 10194114Apr 23, 2021Equipment. This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
• 10194090Apr 23, 2021Transmission and drivetrain. This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
• 10193473Apr 23, 2021Engine. This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
• 10195126Apr 22, 2021Engine. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
• 10195157Apr 19, 2021Equipment. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the front center floor console appearance and/or cup holder door function having issues.
• 10193458Apr 19, 2021Engine. This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506, Possible valve spring concern
• 10194101Apr 16, 2021Equipment. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
• 10194124Apr 15, 2021Equipment. Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio.
• 10194097Apr 15, 2021Back-over prevention (rear camera). This service bulletin provides repair information to correct customer concerns of radio software issues with Radio software update 382.
• 10194091Apr 15, 2021Equipment. This technical bulletin provides repair information to correct a customer concern of Long Range Radar setting DTC U3000 49.
• 10193454Apr 15, 2021Back-over prevention (rear camera). This Preliminary information communicates that engineering is investigating a repair for a chirp noise associated with the front axle assembly.
• 10194081Apr 13, 2021Equipment. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10195128Apr 9, 2021Suspension. This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 10193446Apr 9, 2021Back-over prevention (rear camera). This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506,P3189, P318A, P318B, P318C, P318D, P318E, P318F, P3190 Possible broken valve spring.
• 10194121Apr 8, 2021Electrical system. Service Update Bulletin. The affected vehicles equipped with a performance air intake system (LPO 5W7) must be programmed by the dealer with the appropriate engine control module (ECM) calibrations for the performance air intake system installed on the engine in these vehicles prior to delivery to the customer. Dealers are to reprogram the ECM.
• 10194084Apr 8, 2021Equipment. This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
• 10193439Apr 8, 2021Back-over prevention (rear camera). This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506,P3189, P318A, P318B, P318C, P318D, P318E, P318F, P3190 Possible broken valve spring.
• 10195155Apr 7, 2021Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Liftgate Ajar Lamp illuminated on Driver Information Center (DIC) with the Liftgate being closed.
• 10194106Apr 7, 2021Back-over prevention (rear camera), Other or unknown. This technical bulletin provides repair information to correct a customer concern of Incorrect Rear View Displayed with Trailer Attached During Backing Event.
• 10194102Apr 7, 2021Back-over prevention (rear camera). This technical bulletin provides repair information to correct a customer concern of a buzz or rattle type noise heard coming from A-pillar area.
• 10194082Apr 7, 2021Equipment. This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 10193436Apr 7, 2021Transmission and drivetrain. This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue.
• 10195149Apr 6, 2021Equipment. This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 10195127Apr 6, 2021Equipment. This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
• 10194103Apr 6, 2021Visibility (wipers, defrost, mirrors). This informational bulletin provides the steps needed to verify that the mirror folding options are turned on correctly.
• 10194118Apr 1, 2021Electrical system. Service Update Bulletin. The affected vehicles equipped with a performance air intake system (LPO 5W7) must be programmed by the dealer with the appropriate engine control module (ECM) calibrations for the performance air intake system installed on the engine in these vehicles prior to delivery to the customer. Dealers are to reprogram the ECM.
• 10194096Apr 1, 2021Back-over prevention (rear camera). This technical bulletin provides a procedure to replace the video player and reprogram to correct the condition of Non-Responsive Touch on Rear Seat Infotainment Left Screen .
• 10192045Mar 31, 2021Equipment. This technical bulletin provides a procedure to install foam on window motors to prevent them from rubbing on the panels causing a noise.
• 10192044Mar 31, 2021Engine, Electrical system. This technical bulletin provides a procedure to locate a possible short in the engine wiring harness.
• 10190443Mar 31, 2021Back-over prevention (rear camera), Equipment. This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.
• 10191253Mar 30, 2021Exterior lighting. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a turn signal not canceling and/or mis-canceling.
• 10191191Mar 30, 2021Equipment. This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10190779Mar 30, 2021Electrical system. Customer Satisfaction - On certain 2021 model year Cadillac Escalade vehicles, customers may notice that a new Super Cruise map cannot get loaded onto the vehicle and their vehicle?s Super Cruise system could become inoperable, with the Image Processing Module setting a U1626.00 Active DTC during this condition. There is also a condition that could cause the U3000.47 DTC to be set in history. Dealers are to…
• 10190433Mar 30, 2021Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
• 10191192Mar 29, 2021Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

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