2021 Cadillac Escalade NA Technical Service Bulletins

817 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade NA. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190432Mar 29, 2021Other or unknown. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 10207739Mar 25, 2021Electrical system. Emission Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles equipped with a performance air intake system (LPO 5W7). The Engine Control Module (ECM) may not have been programmed with the calibrations appropriate for the performance air intake system installed on the engine in these vehicles. Dealers will reprogram the ECM.
• 10190427Mar 25, 2021Transmission and drivetrain. This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue.
• 10192038Mar 24, 2021Steering. This technical bulletin provides a procedure to replace the steering gear if found the cause of the customers concern.
• 10191252Mar 24, 2021Back-over prevention (rear camera). This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Surround Vision Camera Inoperable and/or Black Screen with Red Slash Shown On Radio Display.
• 10190780Mar 24, 2021Back-over prevention (rear camera). Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio.
• 10190776Mar 24, 2021Equipment. Service Update - On certain 2021 model year Cadillac Escalade vehicles, customers may notice a reduced catalog of in-vehicle apps available for download in the organic light-emitting diode (OLED) Infotainment System. Certain in-vehicle apps, including audio streaming apps, are not currently available on these Escalade vehicles due to an issue displaying album artwork. Dealers are to reprogram the radio.
• 10192031Mar 22, 2021Electrical system. This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs (North America ONLY).
• 10190418Mar 22, 2021Back-over prevention (rear camera), Brakes. This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off. During inspection Technician may notice DTC, P0106 (Manifold Absolute Pressure Sensor Performance), P0108 (Manifold Absolute Pressure Sensor Circuit High) and/or P00C7 (Intake Air Pressure Measurement System Sensor and Multiple Sensors Correlation) codes active or stored in history.
• 10190416Mar 22, 2021Transmission and drivetrain, Fuel system. This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder or stall concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for…
• 10191213Mar 18, 2021Air bags. This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion.
• 10190411Mar 18, 2021Transmission and drivetrain. This Preliminary information communicates to the dealer technician that the 10L80 transmission has been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
• 10192034Mar 17, 2021Electrical system. This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2021 and newer model year vehicles with RPO ATH (U.S. Only).
• 10191233Mar 17, 2021Equipment. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 10190408Mar 17, 2021Brakes, Back-over prevention (rear camera). This Preliminary information communicates Some customers may comment that the SES lamp is illuminated or was Illuminated and turned off. During inspection Technician may notice DTC, P0106 (Manifold Absolute Pressure Sensor Performance), P0108 (Manifold Absolute Pressure Sensor Circuit High) and/or P00C7 (Intake Air Pressure Measurement System Sensor and Multiple Sensors Correlation) codes active or stored in history.
• 10191232Mar 11, 2021Equipment. This informational bulletin provides information on proper use of floor mats.
• 10191230Mar 11, 2021Equipment. This technical bulletin provides repair information to correct a customer concern of radio software issues.
• 10191207Mar 11, 2021Transmission and drivetrain, Engine cooling. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 10192030Mar 10, 2021Electrical system. This service bulletin describes the TLC/SPS2 Module Programming Requirements for Vehicles Using GM?s New Vehicle Intelligence Platform (VIP) Module Architecture.
• 10191224Mar 10, 2021Electrical system. This informational bulletin provides information on explaining the design intent for seeing white dots in the background of the Instrument Panel Cluster (IPC) display.
• 10191197Mar 10, 2021Body and structure. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
• 10191223Mar 9, 2021Body and structure. This technical bulletin provides repair information to correct a customer concern of paint chipping or peeling on front fascia, at interface of front fender and fascia near headlamp.
• 10191217Mar 9, 2021Equipment. This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
• 10191206Mar 9, 2021Electrical system. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10191212Mar 8, 2021Engine cooling. This informational bulletin provides a test procedure, for a possible faulty DEF Heater.
• 10191205Mar 8, 2021Electrical system. This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTCs U1961, U1983 setting.
• 10191163Mar 8, 2021Steering. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 10190768Mar 8, 2021Electrical system. Service Update. Certain vehicles may have incorrect calibration values in the Vehicle Leveling Module (VLM) software for air ride adaptive suspension. The incorrect calibration will use the incorrect loaded ride height which is 0.6 inches lower that the normal ride height. Dealers are to reprogram the VLM module.
• 10190356Mar 4, 2021Body and structure. This Preliminary information communicates that a vehicle may exhibit a misfire condition resulting in misfire codes P0300-P308. Upon diagnosis it may be discovered the lifter has come apart. It is recommended to replace the lifter guide and the four lifters.
• 10190351Mar 1, 2021Body and structure, Electrical system. This Preliminary information communicates a parts restriction is in place for the Body Control Module on 2020 Cadillac CT4, CT5, Chevrolet Corvette, Suburban, Tahoe and GMC Yukon.
• 10188403Jan 29, 2021Suspension, Transmission and drivetrain. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10188401Jan 29, 2021Body and structure, Equipment. This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
• 10187235Jan 29, 2021Air bags, Seats, Vehicle speed control, Electrical system, Exterior lighting. Customer Satisfaction Program (Revised Service Procedure). Certain vehicles may have a condition in which the brake system control module (BSCM) may set and latch an internal fault in the module?s on-board diagnostics (OBD) buffer. When the fault is present, no malfunction indicator lamp (MIL) is illuminated and there is no driver information center (DIC) message.
• 10187745Jan 22, 2021Engine. This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10187769Jan 21, 2021Electrical system, Engine cooling. This bulletin provides a possible location of a bad connection at the reductant fluid tanks electrical connector.
• 10187231Jan 19, 2021Equipment. Service Update - Certain 2021 model year Cadillac Escalade and Escalade ESV vehicles, equipped with the Cadillac User Experience infotainment system may have a condition where, during a secondary or backup emergency call, customers might complain it is difficult to hear the OnStar advisor. A volume boost calibration for emergency calls was incorrectly set to 0 instead of +16 as expected. This results in the…
• 10187763Jan 15, 2021Engine cooling, Equipment. This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
• 10187767Jan 13, 2021Fuel system, Engine cooling, Equipment. This informational bulletin provides a test procedure, for a possible faulty DEF Heater.
• 10188418Jan 11, 2021Equipment, Electrical system, Engine cooling. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a noise heard from the engine compartment, loss of charging and/or reduced alternator output.
• 10188411Jan 7, 2021Electrical system, Body and structure. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the power liftgate inoperative.
• 10187764Jan 4, 2021Equipment, Forward collision avoidance. This technical bulletin provides repair information to correct a customer concern of Long Range Radar setting DTC U3000 49.
• 10187735Dec 23, 2020Air bags, Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
• 10187379Dec 23, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10186114Dec 23, 2020Air bags, Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
• 10186065Dec 23, 2020Equipment. This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
• 10187736Dec 22, 2020Engine, Electrical system. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Engine Soon Lamp being illuminated.
• 10186115Dec 22, 2020Electrical system, Engine. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Engine Soon Lamp being illuminated.
• 10187413Dec 18, 2020Equipment, Engine cooling. This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
• 10187196Dec 18, 2020Electrical system. This Preliminary information communicates a cocnern where a flashing spot can intermittently show up on the radio display while in reverse. The PI advises that engineering is investigating the concern.
• 10186086Dec 18, 2020Engine cooling. This technical bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.

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