2017 Cadillac XT5 Electrical system Problems
- Complaints
- 21about this part
- Share
- 17%of 124 total for the year
- Median mileage
- 22,726miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 21 complaints about the electrical system of the 2017 Cadillac XT5, 17% of the 124 complaints for this model year. Where a mileage was given, the median is 22,726 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I just got this car delivered to my home on 01/11/2019, then it id not want to start after jump starting it worked then shut off so I was going to the dealeship while driving onthe expressway the car just completely shut off would not start , so had it towed to the dealership thinking it was the battery now it has to be there till monday or tuesday,”
NHTSA complaint #11166674, filed 2019-01, 26,453 miles“Sitting at a stop light and car lost all power. No ability to turn on hazard lights or call for help or anything. In my opinion this is a huge safety issue since my wife could have been rear ended since there were no lights at all on the car and no way to turn on any warning lights. Thank goodness this happened when stopped and not moving. I could not imagine the outcome of losing power at speed when everything is electronically controlled.”
NHTSA complaint #11405296, filed 2021-03, 35,000 miles“My 2017 XT5 completely shutdown on my on saturday, 10/7. I was at a stop light & when I pressed the accelerator, the instrument cluster had a number of lights come on & the vehicle was very hard to accelerate. I had to pull over immediately & then the car shut down. It was completely dead: the hazard lights did not work (very scary) & onstar and the sos button would not connect. After about 5-10 minutes, onstar was connected & I was told not to drive the vehicle due to engine & transmission codes. The vehicle was towed the dealer by roadside. …”
NHTSA complaint #11033273, filed 2017-10, 10,036 miles“Multiple issues with garage remote control buttons not functioning. Issue with driver seat not vibrating when vehicle ventures out of lane with lane assist feature on. Vehicle shut down while driving on highway sending multiple warnings about engine malfunction, parking brake on, etc.”
NHTSA complaint #10926030, filed 2016-11, 400 miles“After a hard rain or car wash, the door locks are rendered non functional by use of the fob , outside door handle lock button and automatically locking when put in drive. All doors will not lock / unlock with the engine on or off . This has occurred multiple times and is repeatable. Condition clears up if car is left parked for 6+ hours. Similar complaint occurred before but w/o water. The issue was fixed by the dealer reprogramming .”
NHTSA complaint #11035313, filed 2017-10, 10,000 milesRelated service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
Electrical system: other model years
Other parts of the 2017 Cadillac XT5
28 complaintsTransmission and drivetrain
26 complaintsEngine
24 complaintsBrakes
16 complaintsSteering
15 complaintsVehicle speed control
9 complaintsWheels
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsExterior lighting
5 complaintsSuspension
5 complaintsAir bags
4 complaintsElectronic stability control
4 complaints
← All problems reported for the 2017 Cadillac XT5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology