2017 Cadillac XT5 Transmission and drivetrain Problems
- Complaints
- 26about this part
- Share
- 21%of 124 total for the year
- Median mileage
- 18,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 26 complaints about the transmission and drivetrain of the 2017 Cadillac XT5, 21% of the 124 complaints for this model year. Where a mileage was given, the median is 18,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Cause unknown. With the engine just turned off and vehicle stationary in a garage, I leaned into the rear compartment to retrieve articles and the vehicle moved forward. Once again l leaned into the rear and it moved forward. I then started the engine, did not put it into gear, but simply turned it off. I leaned into the rear and once again the vehicle moved forward.”
NHTSA complaint #11243115, filed 2019-08, 46,000 miles“For about 2 years now we have been receiving a service transmission soon warning from our 2017 Cadillac XT5 but every time we take it in to Cadillac they state that they can't duplicate the warning. I have pictures documenting almost every time the message has come up except for two time including the most recent as I didn't have my phone on me at the time. It has been to Cadillac 3 or 4 times for this. …”
NHTSA complaint #11400098, filed 2021-03, 58,582 miles“Purchased new XT5 in feb 2017, currently 8300 miles. After starting my vehicle and shifting into reverse, the transmission makes an loud bang and lurches backward. The first time it occur in may 2017 it caught me off-guard and the vehicle moved backwards about 3 feet. Since then this has occurred about 12 times and have returned the vehicle to the dealer for service, no issues found or repeated. Returned the vehicle again 8/28/17 for service for the same reason. …”
NHTSA complaint #11020105, filed 2017-08, 3,200 miles“My 2017 XT5 completely shutdown on my on saturday, 10/7. I was at a stop light & when I pressed the accelerator, the instrument cluster had a number of lights come on & the vehicle was very hard to accelerate. I had to pull over immediately & then the car shut down. It was completely dead: the hazard lights did not work (very scary) & onstar and the sos button would not connect. After about 5-10 minutes, onstar was connected & I was told not to drive the vehicle due to engine & transmission codes. The vehicle was towed the dealer by roadside. …”
NHTSA complaint #11033273, filed 2017-10, 10,036 miles“While driving 30mph on city street engine made loud roaring noise and dramatically slowed itself down to almost a stop as if I slammed on brakes. I had vehicle(1715 mileage) towed to dealership. They kept it 2 days and told me nothing was wrong. I picked up car and while driving home the engine made loud noise and dramatically slowed down once again. The next day I took my car to another dealership hoping they could repair vehicle. They kept car for 14 days and told me they could not duplicate concern and did not repair. So I picked up car hoping it would not happen again. …”
NHTSA complaint #11014060, filed 2017-08, 1,715 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011989Nov 27, 2024This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11009756Sep 17, 2024This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and…
- 11009088Sep 16, 2024This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be…
- 11006421Jul 24, 2024GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or…
- 11005311Jul 9, 2024This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11001321May 16, 2024This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Transmission and drivetrain: other model years
Other parts of the 2017 Cadillac XT5
28 complaintsEngine
24 complaintsElectrical system
21 complaintsBrakes
16 complaintsSteering
15 complaintsVehicle speed control
9 complaintsWheels
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsExterior lighting
5 complaintsSuspension
5 complaintsAir bags
4 complaintsElectronic stability control
4 complaints
← All problems reported for the 2017 Cadillac XT5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology