2017 Cadillac XT5 Suspension Problems
- Complaints
- 5about this part
- Share
- 4%of 124 total for the year
- Median mileage
- 4,350miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2017 Cadillac XT5, 4% of the 124 complaints for this model year. Where a mileage was given, the median is 4,350 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Purchased new XT5 in feb 2017, currently 8300 miles. After starting my vehicle and shifting into reverse, the transmission makes an loud bang and lurches backward. The first time it occur in may 2017 it caught me off-guard and the vehicle moved backwards about 3 feet. Since then this has occurred about 12 times and have returned the vehicle to the dealer for service, no issues found or repeated. Returned the vehicle again 8/28/17 for service for the same reason. …”
NHTSA complaint #11020105, filed 2017-08, 3,200 miles“Cadillac XT5 2017 luxury fwd model vibrates at all speeds. Accelerator and steering wheel vibrates. Tires have been balanced and rotated with no improvement to the constant vibration. Water sloshes out of bottle in cup holder, jacket falls off clothes hook in backseat, eggs break in egg carton all due to significant and constant vibration at all speeds.”
NHTSA complaint #10981457, filed 2017-04, 28 miles“Since 6/2022 and again 7/2022, 10/25/22 1/31/23 Constantly stating service error codes for stabiltrak, antilock brakes, and brake assist not functioning and need service urgently. However when I take it to the dealership they find nothing wrong and further investigated at another Cadillac dealership they also state they found nothing. These errors continue to pop up intermittently and my Cadillac app reports them as needing service.”
NHTSA complaint #11504710, filed 2023-01“The contact owns a 2017 Cadillac XT5. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from underneath the vehicle while accelerating or decelerating. There were no warning lights illuminated. While having the tires replaced, the contact was informed that the rear toe links were loose. The vehicle was taken to the local dealer two years prior for a toe link replacement, but the failure occurred. The manufacturer was not contacted. The failure mileage was approximately 15,000.”
NHTSA complaint #11668828, filed 2025-06, 15,000 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11015409Feb 25, 2025This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2018 | 2 | 3% |
| 2017 | 5 | 4% |
Other parts of the 2017 Cadillac XT5
28 complaintsTransmission and drivetrain
26 complaintsEngine
24 complaintsElectrical system
21 complaintsBrakes
16 complaintsSteering
15 complaintsVehicle speed control
9 complaintsWheels
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsExterior lighting
5 complaintsAir bags
4 complaintsElectronic stability control
4 complaints
← All problems reported for the 2017 Cadillac XT5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology