2023 Cadillac XT5 Transmission and drivetrain Problems
- Complaints
- 7about this part
- Share
- 44%of 16 total for the year
- Median mileage
- 10,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the transmission and drivetrain of the 2023 Cadillac XT5, 44% of the 16 complaints for this model year. Where a mileage was given, the median is 10,000 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car has a shudder/vibrate and what feels like jerking at certain speeds. I have a 2023 XT5 Premium Luxury 3.6 However, I have taken multiple times to Big O tires had tires replaced, brakes, Lower control arms, I still had a vibration issue. Took back to Big O due to Tire balance issue but came back tires and balance and alignment were fine. I was told that Big O, hooked the car up to a TPS machine and stated my torque convertor needs replaced. My car only has 51,500 miles. They stated that the shudder is between gears 3 & 4. …”
NHTSA complaint #11700441, filed 2025-11“The contact owns a 2023 Cadillac XT5. The contact stated that upon shifting into reverse(R), the vehicle intermittently failed to respond. The contact stated that the failure had progressively worsened, and the vehicle responded after an extended period. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure mileage was approximately 13,000.”
NHTSA complaint #11769127, filed 2026-10, 13,000 miles“Driving vehicle when it lost all power and stopped. On a main road . No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park!”
NHTSA complaint #11627778, filed 2024-11“The contact owns a 2023 Cadillac XT5. The contact stated that on two occasions while driving at approximately 25 MPH, the steering wheel seized, and the vehicle veered to the side of the road. Additionally, the gear shifter malfunctioned and the light to indicate that the vehicle was parked, was inoperable. The ABS, Check engine, powertrain malfunction, and brake warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that unknown part needed to be replaced. The manufacturer was notified of the failure. …”
NHTSA complaint #11521656, filed 2023-05, 1,000 miles“I am reporting an imminent, life-threatening safety defect regarding a Cadillac XT5, purchased 1/10/26 and repurchased by the dealership on 5/16/2026. While driving, this vehicle experiences an unpredictable and intermittent defect causing the transmission to unexpectedly shift into PARK while the vehicle is in motion.The vehicle was taken to the franchised Cadillac dealer it was purchased fr three times for repair assessments. The service appointents lasted between 1 week- 4 weeks. …”
NHTSA complaint #11746947, filed 2026-06Related recalls
- 23V172000Mar 16, 2023General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission…Covers: Cadillac XT5 2022–2023, XT6 2023, GMC Acadia 2023 +2 more
- 23V043000Feb 2, 2023General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to…Covers: Cadillac XT5 2023, GMC Acadia 2023
Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011989Nov 27, 2024This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011904Nov 18, 2024This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission shift operation.
- 11011225Oct 29, 2024This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010971Oct 24, 2024This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S. Only).
- 11011012Oct 23, 2024This service bulletin provides diagnostic information/procedures to aid the service technician in diagnosing 9T45/50/60 automatic transmissions with low mileage and DTCs current…
- 11009466Sep 27, 2024This service bulletin provides a procedure to correct a customer concern of Shudders or Shakes at Low Speeds.
- 11009756Sep 17, 2024This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and…
Transmission and drivetrain: other model years
Other parts of the 2023 Cadillac XT5
4 complaintsBack-over prevention (rear camera)
3 complaintsOther or unknown
3 complaintsBrakes
1 complaintsElectrical system
1 complaintsLane departure
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Cadillac XT5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology