2020 Cadillac XT5 Other or unknown Problems
- Complaints
- 3about this part
- Share
- 13%of 24 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the other or unknown of the 2020 Cadillac XT5, 13% of the 24 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The radiator had a leak that required replacement in my 2020 Cadillac XT5. The car only had 30,000 miles. Because of that GM replaced the radiator for $600 instead of the standard cost of $2,000. This is the 3rd Cadillac of my relatives of similar age that had a radiator leak. The service manager admitted they are replacing at least 7 of these every week. In my opinion this is a manufacturing defect and should be replaced at no cost instead of a negotiated lower price. My concern is that GM is repairing these vehicles with the same parts that have failed so many times. …”
NHTSA complaint #11721637, filed 2026-03“When backing out of garage the backup camera stops working in the sun light must wait 2 minutes for it to start working in sun light. While backing out of garage blind to the rear for at least 2 minutes. No other car I now of does this. Been to two cadilac dealer in to different states both said nothing they can do about it.”
NHTSA complaint #11696053, filed 2025-10“Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into neutral. Once the vehicle was towed to the dealership in was confirmed that battery just died and the dealership stated due to the electrical shifter there was no way to engage neutral since the vehicle could not start. This situation caused major traffic issues for 3 hours as vehicle was locked in position. I would think there should be some way to push the vehicle to the curb allowing traffic to flow. …”
NHTSA complaint #11681744, filed 2025-08Related service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026PI to help diagnose A/C concern
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11029950Mar 2, 2026This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
- 11028658Feb 4, 2026This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
- 11027697Jan 16, 2026This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
- 11027701Jan 14, 2026This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 17% |
| 2024 | 1 | 10% |
| 2023 | 3 | 19% |
| 2022 | 3 | 30% |
| 2021 | 5 | 25% |
| 2020 | 3 | 13% |
| 2019 | 6 | 18% |
| 2018 | 12 | 18% |
| 2017 | 28 | 23% |
Other parts of the 2020 Cadillac XT5
7 complaintsSteering
6 complaintsEngine
4 complaintsBack-over prevention (rear camera)
2 complaintsBrakes
2 complaintsElectrical system
2 complaintsExterior lighting
2 complaintsVehicle speed control
2 complaintsEngine cooling
1 complaintsForward collision avoidance
1 complaintsFuel system
1 complaintsSeat belts
1 complaints
← All problems reported for the 2020 Cadillac XT5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology