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Cadillac XT5Model year report

2020 Cadillac XT5 Problems

Complaints
24filed with NHTSA
Median mileage
34,817miles, 9 complaints with mileage
Recalls
5campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA crash rating
5 / 5stars overall, 2 rated versions
EPA fuel economy
24 mpgcombined, 2.0L 4-cyl FWD · 21 city / 28 hwy

Sources: NHTSA records for the 2020 Cadillac XT5 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 24 consumer complaints for the 2020 Cadillac XT5. The part named most often is transmission and drivetrain, with 7 complaints (29% of the total), followed by steering (6) and engine (4). 9 of the complaints include a mileage, and 78% of those were filed for vehicles with under 50,000 miles; the median is 34,817 miles. NHTSA lists 5 recall campaigns and 879 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 106 technical service bulletins filed under the same part. Steering complaints overlap with 21 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Forward collision avoidance (1), Fuel system (1), Seat belts (1), Body and structure (1), Visibility (wipers, defrost, mirrors) (1).

Example complaints

Transmission and drivetrain: “The car shows a warning engine power is reduced this is the second time in 3 months. The car revs at 5000rpm and only goes 15 MPH, very dangerous. The dealer replaced a sensor last time and seems unconcerned for the safety of driving.”

NHTSA complaint #11405665, filed 2021-03, 25,991 miles

Steering: “Power steering assist has failed on 2 occasions. The first in late jan. 2021, with approx 2000 miles on the odometer, and the second on 30 april 2021. On the first occasion, there was no power steering assist at start-up after stopping for fuel. The second was while driving at approx. 40 MPH. The operator was able to pull over, out of traffic safely. On both occasions, the vehicle experience was very heavy manual steering; and the short-term remedy was to power off the vehicle and restart after 5 or so minutes to continue traveling without issue. …”

NHTSA complaint #11414624, filed 2021-04, 3,000 miles

Engine: “Vehicle stalls without warning. Engine stops running. After a short time, it can be started after several tries. This has happened while driving on a major city street, there is a recall pending for replacemnt of fuel pump module. In the meantime it is at dealer (3 weeks) and they haven't done anything to fix since it doesn't stall in their test drives. It only stalled a few times in under 2000 miles. But dealer doesn;t want to fix if he's unsure if there is anything to fix.”

NHTSA complaint #11378284, filed 2020-12, 1,650 miles

Other or unknown: “The radiator had a leak that required replacement in my 2020 Cadillac XT5. The car only had 30,000 miles. Because of that GM replaced the radiator for $600 instead of the standard cost of $2,000. This is the 3rd Cadillac of my relatives of similar age that had a radiator leak. The service manager admitted they are replacing at least 7 of these every week. In my opinion this is a manufacturing defect and should be replaced at no cost instead of a negotiated lower price. My concern is that GM is repairing these vehicles with the same parts that have failed so many times. …”

NHTSA complaint #11721637, filed 2026-03

Mileage when problems were reported

78% of the 9 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 8,250 and 49,579 miles.

33%0–100%10–2544%25–5011%50–750%75–10011%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (9 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 34,817 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

201920202021202220232024202520268
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2020 Cadillac XT5. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
XT5 · SUV AWD★★★★★5 / 5554 · 15.1% risk
XT5 · SUV FWD★★★★★5 / 5554 · 16.9% risk

Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking optional.

Neighbouring years: 2019: 4–5 stars overall; 2021: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2020 Cadillac XT5 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
XT5 AWD2.0L 4-cyl9-speed automatic212623$3,550
XT5 AWD3.6L 6-cyl9-speed automatic182520$3,350
XT5 FWD2.0L 4-cyl9-speed automatic212824$3,400
XT5 FWD3.6L 6-cyl9-speed automatic182621$3,200

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2020 Cadillac XT5 → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 879 on record; the latest 10 are shown.

See all 879 bulletins →

Other model years of the Cadillac XT5

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20256—1524—Too new
2024109,2003521—Too new
2023161,0004521—Too new
20221017,0203521—Not enough data
20212030,0002521—Rising
20202434,8175524—Rising
20193412,00004–52240 · TypicalRising
20186732,00004–52250 · TypicalRising
201712414,00014–522100 · MoreRising

All Cadillac XT5 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2020 Cadillac XT5 have?

NHTSA recorded 24 consumer complaints for the 2020 Cadillac XT5 as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Cadillac XT5 is reported most often?

Transmission and drivetrain is named most often, in 7 complaints (29% of the total), followed by steering with 6.

Has the 2020 Cadillac XT5 been recalled?

NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2020 Cadillac XT5 do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2020 Cadillac XT5 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2020 Cadillac XT5 get?

The EPA rates the 2020 Cadillac XT5 (XT5 FWD, 2.0L 4-cyl) at 24 mpg combined, 21 city and 28 highway, with an estimated annual fuel cost of $3,400 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Cadillac XT5 reported?

Among the 9 complaints that include a mileage, the median is 34,817 miles and the middle half falls between 8,250 and 49,579 miles; 78% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.