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SteeringPart report

2020 Cadillac XT5 Steering Problems

Complaints
6about this part
Share
25%of 24 total for the year
Median mileage
5,625miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the steering of the 2020 Cadillac XT5, 25% of the 24 complaints for this model year. Where a mileage was given, the median is 5,625 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Power steering assist has failed on 2 occasions. The first in late jan. 2021, with approx 2000 miles on the odometer, and the second on 30 april 2021. On the first occasion, there was no power steering assist at start-up after stopping for fuel. The second was while driving at approx. 40 MPH. The operator was able to pull over, out of traffic safely. On both occasions, the vehicle experience was very heavy manual steering; and the short-term remedy was to power off the vehicle and restart after 5 or so minutes to continue traveling without issue. …”

NHTSA complaint #11414624, filed 2021-04, 3,000 miles

“Driving the car normally at night the dashboard lights went to full intensity without driver input, and wouldn't change. A few minutes later the rear windshield wiper started operating and wouldn't stop. Twenty minutes later the car flashed a notification that power steering assist was not functioning, and it became very difficult to steer. The turn signals would not operate. The low fuel warning indicator came on showed zero miles left even though there was at least a quarter tank left. The speedometer readout changed to zero, while we were driving at about 35 MPH. …”

NHTSA complaint #11287919, filed 2019-12, 8,250 miles

“While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accidents. I’m scared to drive this car anymore. A week prior I thought the gears weren’t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway , also scary .. dealer said it needed a update and would be fine . …”

NHTSA complaint #11463281, filed 2022-05

“After a rainy highway speed 50 mile trip I stopped to get a Lotto ticket at my local store. I shut the vehicle off. It took me approximately 2 to 3 minutes to buy the Lottery ticket. I started the vehicle and noticed that my power steering was not operating. I could barely move the steering wheel ( it seemed locked) and I barely made my 10 mile trip to my house using secondary dirt roads . I called my dealer and was told that sometimes after an overnight of non use the problem would go away. The next morning I started the vehicle and the power steering was back to normal. …”

NHTSA complaint #11529902, filed 2023-07

“Faulty termostat which creates reduce steering error code PO128, tempeture indicator is not listed on the dash board, engine RPMs are increased. This problem has increased for now the engine check light is highlighted.”

NHTSA complaint #11639461, filed 2025-01

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202316%
2021420%
2020625%
20191029%
20181218%
20171512%

Other parts of the 2020 Cadillac XT5

Transmission and drivetrain
7 complaints
Engine
4 complaints
Other or unknown
3 complaints
Back-over prevention (rear camera)
2 complaints
Brakes
2 complaints
Electrical system
2 complaints
Exterior lighting
2 complaints
Vehicle speed control
2 complaints
Engine cooling
1 complaints
Forward collision avoidance
1 complaints
Fuel system
1 complaints
Seat belts
1 complaints

← All problems reported for the 2020 Cadillac XT5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology