2020 Cadillac XT5 Body and structure Problems
- Complaints
- 1about this part
- Share
- 4%of 23 total for the year
- Median mileage
- 37,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 1 complaints about the body and structure of the 2020 Cadillac XT5, 4% of the 23 complaints for this model year. Where a mileage was given, the median is 37,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2020 Cadillac XT5. The contact stated that the gear shifter plastic and connectors connected to the cover of the wiring had detached from the gear shifter, exposing the inner wiring. The contact stated that more of the gear shifter covering had started detaching. The vehicle was taken to the dealer who diagnosed and determined that the shifter mechanism needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the failure was not covered under the recall. The failure mileage was 37,000.”
NHTSA complaint #11616383, filed 2024-09, 37,000 milesRelated service bulletins
- 11015382Feb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- 11014171Jan 31, 2025This service bulletin provides information on proper use of floor mats.
- 11014238Jan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11013269Jan 16, 2025This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11010493Oct 5, 2024This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11009519Oct 1, 2024This technical bulletin provides a procedure to correct the condition of Excessive Waviness, Wrinkling or Sag in the Sunroof Sunshade.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11007724Aug 14, 2024This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of…
- 11000550May 3, 2024This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
Body and structure: other model years
Other parts of the 2020 Cadillac XT5
7 complaintsSteering
6 complaintsEngine
4 complaintsOther or unknown
3 complaintsBack-over prevention (rear camera)
2 complaintsBrakes
2 complaintsElectrical system
2 complaintsVehicle speed control
2 complaintsEngine cooling
1 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsFuel system
1 complaints
← All problems reported for the 2020 Cadillac XT5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology