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Other or unknownPart report

2013 Chevrolet Captiva Other or unknown Problems

Complaints
17about this part
Share
18%of 97 total for the year
Median mileage
43,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 17 complaints about the other or unknown of the 2013 Chevrolet Captiva, 18% of the 97 complaints for this model year. Where a mileage was given, the median is 43,500 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Key gets stuck in the ignition and the battery dies completely. I cannot lock or unlock my car. Hazards won't turn on. Only happens occasionally, but it's been more frequent and lasts longer. I used to be able just to turn the car back on to get the key out, but now it doesn't even try to turn. It's like the battery is dead, but I got it checked and it's fine. It happens as I turn the car off or on. It is always in park.”

NHTSA complaint #11105037, filed 2018-07, 40,000 miles

“I have had the 2013 chevy Captiva sport for almost 6 months. After I have been driving for about 30 minutes and stop at a red light/stop sign. It either shuts off or begins to shake forward and backward. It does not matter if I am in a little town, highway, interstate, etc., it does the same thing. My wiper warning light and sound along with my battery light, and random indicator lights and sounds go off randomly. The only accurate lights are the seatbelt and door ajar indicator lights. When the heater or AC is on the vehicle shakes more. …”

NHTSA complaint #11160670, filed 2018-12, 10 miles

“Horrible stench in my car due to a dead rat in my cars ventilation system. I found the root cause after approx. 2 weeks since first stench appearance. The rat was already dead and the particle filter was full of dung, so that all car passengers (often my son and always me) did breath this harmful and contaminated air (see hantavirus which could be initiated also by rat dung). Im very wondering that this could happen and why this has not been prevented or has not been foreseen (design fmea) by responsible engineering responsible. …”

NHTSA complaint #10969789, filed 2017-03, 40,000 miles

“My vehicle's (2013 chevy Captiva sport) service air bag light has come on for the third time since may 1, 2015. I took it to the chevy dealer after the first time but they couldn't determine the cause. 2nd incident I contacted onstar -diagnostic showed computer malfunction with the air bag. The passenger presence module was replaced on 6-16-15. Today, 3rd incident, 6-26-15. Contacted onstar-diagnostic showed general computer malfunction . I do not feel confident that my air bags will function properly if needed. I will be talking to the service department again tomorrow. …”

NHTSA complaint #10730708, filed 2015-06, 23,525 miles

“Ongoing sporadic problem - ignition switch locks and am unable to turn key to start vehicle. Called dealership before the vehicle went out of warrantee and was told they couldn't fix and diagnose the problems unless they problem happened while it was at the dealership. Sometimes it takes up to 20 minutes to get the key to turn.”

NHTSA complaint #10743523, filed 2015-07, 35,090 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2015321%
20143122%
20131718%
2012812%

Other parts of the 2013 Chevrolet Captiva

Engine
48 complaints
Electrical system
31 complaints
Transmission and drivetrain
9 complaints
Electronic stability control
7 complaints
Brakes
5 complaints
Steering
5 complaints
Fuel system
4 complaints
Body and structure
4 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Air bags
2 complaints
Exterior lighting
2 complaints
Seat belts
2 complaints

← All problems reported for the 2013 Chevrolet Captiva

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology