2014 Chevrolet Captiva Other or unknown Problems
- Complaints
- 31about this part
- Share
- 22%of 138 total for the year
- Median mileage
- 47,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 31 complaints about the other or unknown of the 2014 Chevrolet Captiva, 22% of the 138 complaints for this model year. Where a mileage was given, the median is 47,000 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My key continuously are stuck in the ignition when trying to exit. I have had to sit in my car for an hour. After constant attempts, I was finally able to remove them. Have tried wd -40, not changes. Once my son had to remove the front panel and unscrew parts in order to remove the key. The problem began late december and continues to date. Vehicle stationary.”
NHTSA complaint #11063462, filed 2018-01, 47,000 miles“We were involved in a domino effect accident, where my car was totaled. It suffered severe front and rear damage, with the rear window shattered as we were struck from behind while stopped in traffic on an interstate. None of the airbags deployed.”
NHTSA complaint #11412839, filed 2021-04, 76,000 miles“When I put my car in park, sometimes I can't get the key to turn off the car. I have to back up, pull forward several times then finally sometimes I can get the key out. I was completely stopped and in park. It happens a lot.”
NHTSA complaint #11387368, filed 2021-01, 86,000 miles“Ignition, when driving and after parking could not remove the key. No matter what I was trying to do could not remove the key, had to drive off again many times and stop and try remove the key. After a while and this being a major safety hazard I turned over to have it fixed at scott auto repair. Cost me $689.90 and expect to be refund by the manufacturer as this is a defect since have only 19662 miles on the speed meter of the car”
NHTSA complaint #11021619, filed 2017-09, 19,662 miles“Have a captive with about 45000 miles on it. The past few days have been having the problem of the key getting stuck in the ignition. The first few times I was able to fiddle with the gear shift by putting the car in drive and then back in park. I was then able to get the key out. However this last time I could not remove the key no matter how many times I tried. Luckily I have an extended warranty with a 200 dollar deductible so hopefully it won cost to much to fix.”
NHTSA complaint #11100228, filed 2018-06, 44,500 milesRelated service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11032947May 19, 2026This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the…
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s…
- 11023091Sep 9, 2025New Vehicle Monitoring Programs Section in IVH
- 11022084Aug 14, 2025This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other or unknown: other model years
Other parts of the 2014 Chevrolet Captiva
60 complaintsEngine
30 complaintsTransmission and drivetrain
17 complaintsElectronic stability control
9 complaintsSteering
9 complaintsBody and structure
9 complaintsAir bags
7 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsBrakes
4 complaintsFuel system
3 complaintsVehicle speed control
3 complaintsExterior lighting
2 complaints
← All problems reported for the 2014 Chevrolet Captiva
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology