2014 Chevrolet Captiva Electrical system Problems
- Complaints
- 60about this part
- Share
- 43%of 138 total for the year
- Median mileage
- 64,600miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 60 complaints about the electrical system of the 2014 Chevrolet Captiva, 43% of the 138 complaints for this model year. Where a mileage was given, the median is 64,600 miles. 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2014 Captiva has approximately 48,000 miles. Since approximately march 1, 2019 my key has gotten stuck in my ignition in the accessory position approximately 15 times. It is getting harder and harder to get the key out. I usually have to stop and start the car several times. This happens when I try to turn the car off after putting the gear shift into park position.”
NHTSA complaint #11193246, filed 2019-04, 48,000 miles“I was driving on the highway and turned on my turn signal and the car shut down. The emergency brake light came on and my power steering and brakes went out. As I tried to make my way to the side of the road, the car started running again. I was traveling at 80mph and was surrounded by others traveling at the same rate of speed. I was lucky I wasn't killed. I also have to try multiple times to start the car, and the key has to be released manually.”
NHTSA complaint #11297016, filed 2020-01, 86,000 miles“I had driven it about 12 miles and killed the car meaning I turned it off and immediately it had no power what so ever. Then sat nov 30,2019 I was driving it down the highway and the sensor lights for the parking brake came on and it chimed letting me know something was wrong and then it quit. Sun, dec 1st, 2019 I was driving down the highway in okc and the same issue with the parking brake sensor light came on several times through the night. …”
NHTSA complaint #11283204, filed 2019-12, 113,000 miles“Car loses voltage while driving and radio shut off. Sometimes car will not start and I have to bang the fuse box to get a connection. I have also seen the emergency parking brake icon, ABS, traction control and service traction control all light up.”
NHTSA complaint #11230025, filed 2019-07, 80,000 miles“I have owned my Captiva for 16 months. The key is constantly getting stuck in the ignition. My husband had to open the steering wheel and press a button to release the key.I keep a screw driver in my car just in case the key gets stuck.”
NHTSA complaint #11193524, filed 2019-04, 70,000 milesRelated service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11012929Jan 7, 2025This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
Electrical system: other model years
Other parts of the 2014 Chevrolet Captiva
31 complaintsEngine
30 complaintsTransmission and drivetrain
17 complaintsElectronic stability control
9 complaintsSteering
9 complaintsBody and structure
9 complaintsAir bags
7 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsBrakes
4 complaintsFuel system
3 complaintsVehicle speed control
3 complaintsExterior lighting
2 complaints
← All problems reported for the 2014 Chevrolet Captiva
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology