2013 Chevrolet Captiva Electrical system Problems
- Complaints
- 31about this part
- Share
- 32%of 97 total for the year
- Median mileage
- 76,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 31 complaints about the electrical system of the 2013 Chevrolet Captiva, 32% of the 97 complaints for this model year. Where a mileage was given, the median is 76,000 miles. 3 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Key gets stuck in the ignition and the battery dies completely. I cannot lock or unlock my car. Hazards won't turn on. Only happens occasionally, but it's been more frequent and lasts longer. I used to be able just to turn the car back on to get the key out, but now it doesn't even try to turn. It's like the battery is dead, but I got it checked and it's fine. It happens as I turn the car off or on. It is always in park.”
NHTSA complaint #11105037, filed 2018-07, 40,000 miles“On 11/9/2015 my SUV engine cut off and I lost all power to operate it. The key would not come out of the ignition. I was attempting to come to a stop on two occasions on the same day and could not continue normal vehicle operations. I am taking the vehicle back to the dealer 11/10/2015.”
NHTSA complaint #10789451, filed 2015-11, 31,000 miles“While I was driving to work on the highway my car caught on fire through the left passenger door speaker. I pulled over and got stuck in the flaming car because the seat belts would not release. After a while I was able to get out, and call the fire station they came and out the fire; they said the wire that connects to the speaker was the main causes of the fire. I took the car to the dealership and they claimed nothing was wrong with it, it just happened. …”
NHTSA complaint #11000962, filed 2017-06, 99,800 miles“While driving my Captiva from work to home (approx. 26 miles) the warning lights on the dash light up and it indicates service traction control. It will do this at least three times on the way home however when take it to weseloh chevy in carlsbad they state no codes. On at least four times when I shut the car off there is no power, no lights, no nothing its like the battery is dead when its not. It happened at the dealership when they asked me to pick it up after finding no issues. …”
NHTSA complaint #11096765, filed 2018-05, 76,000 miles“While driving, the dash board lights will come on from time to time. The signal light inside the car may show, but not indicated outside. Once in a while the cabin light flutter, dim and then return to full brightness. The radio may stop working and ting, ting sound may come on with the dash board panel lights illuminated momentarily. This car was recently serviced by the dealer and I have reported on this problem before. Since it occurs very often, I have indicated the date of the last occurrence. Thanks”
NHTSA complaint #10787116, filed 2015-10, 40,450 milesRelated service bulletins
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009170Oct 25, 2024This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
- 11010421Oct 3, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11007196Sep 6, 2024This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the…
Electrical system: other model years
Other parts of the 2013 Chevrolet Captiva
48 complaintsOther or unknown
17 complaintsTransmission and drivetrain
9 complaintsElectronic stability control
7 complaintsBrakes
5 complaintsSteering
5 complaintsFuel system
4 complaintsBody and structure
4 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsExterior lighting
2 complaintsSeat belts
2 complaints
← All problems reported for the 2013 Chevrolet Captiva
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology