2012 Chevrolet Captiva Electrical system Problems
- Complaints
- 43about this part
- Share
- 66%of 65 total for the year
- Median mileage
- 58,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 43 complaints about the electrical system of the 2012 Chevrolet Captiva, 66% of the 65 complaints for this model year. Where a mileage was given, the median is 58,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car will not start, key is stuck in the ignition. We have jumped it numerous times and for no reason the car will not start again. The battery was good, had it checked. 4th time since the start of 2016. Right now there is no, power , I can't even get the indoor lights on. It is going back to the mechanic. The car was stationary, (in my car port).”
NHTSA complaint #10885919, filed 2016-07, 45,000 miles“Vehicle is put in park and I try to turn the key to off position but the key will not turn to off position so key can be removed. Furthermore, GM knows about the problem and has failed to place my model on the recall list according to inquires that I have made. I also have an extended warranty, protective asset that was purchased from purchase dealer, but they will not cover just the ignition switch. I need GM to issue a recall on my model, chevy Captiva.”
NHTSA complaint #11022387, filed 2017-09, 63,000 miles“Key won't come out of ignition, car in park, running lights on. This is the 2nd occurance. Gm charged me $250 to fix it in september despite my protest that, as demonstrated by all the complaints, this is a design flaw!!!”
NHTSA complaint #11093524, filed 2018-05, 66,000 miles“The key will not turn to off position in the ignition after the engine is turned off. It started not turning to off position sometimes but now it is every time. My dealer says that there is not a recall on the model that I own, the Chevrolet Captiva, 2012. Online research shows that other Captiva owners have the same problems. Please help with this problem, because I am afraid that the system also may have the other problems that causes the engine to switch off automatic.”
NHTSA complaint #11022153, filed 2017-09, 65,000 miles“Stabilitrak service light came on yesterday. Then this morning, the parking brake service light. Anytime I applied the brake, my shifter would click loudly. Anytime I went over 20 MPH, the care would rev like it was having a lot of trouble shifting. Twice it wouldn't go right away even if I was hard or easy on the gas and I almost got hit from behind in traffic. The d symbol on dash would even flicker. This car has had so many electrical problems, I do not understand why there isn't further recalls!”
NHTSA complaint #11096979, filed 2018-05, 126,000 milesRelated service bulletins
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
- 11010421Oct 3, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11007196Sep 6, 2024This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the…
- 11006621Aug 26, 2024Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which…
- 11007116Aug 6, 2024This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11002441Jun 14, 2024This service bulletin provides information for engine oil life monitor operation calculation.
Electrical system: other model years
Other parts of the 2012 Chevrolet Captiva
16 complaintsElectronic stability control
8 complaintsOther or unknown
8 complaintsTransmission and drivetrain
5 complaintsFuel system
4 complaintsAir bags
3 complaintsBrakes
3 complaintsExterior lighting
3 complaintsSteering
3 complaintsVehicle speed control
3 complaintsTires
1 complaints
← All problems reported for the 2012 Chevrolet Captiva
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology