2014 Chevrolet Captiva Body and structure Problems
- Complaints
- 9about this part
- Share
- 7%of 138 total for the year
- Median mileage
- 65,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the body and structure of the 2014 Chevrolet Captiva, 7% of the 138 complaints for this model year. Where a mileage was given, the median is 65,000 miles. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We were involved in a domino effect accident, where my car was totaled. It suffered severe front and rear damage, with the rear window shattered as we were struck from behind while stopped in traffic on an interstate. None of the airbags deployed.”
NHTSA complaint #11412839, filed 2021-04, 76,000 miles“I was involved in a collision & was hit hard front passenger & side passenger. Was t boned at busy intersection. I was driving down a busy city street. My upper body/sternum/upper abdomen hit the steering wheel full force, my airbag did not deploy & seatbelt did not lock down in place immediately like it should have. Went by ambulance to hospital with sternal, ribs, & spinal injuries. I want to know why airbag did not deploy to protect me & why seatbelt did not lock down quickly enough so I would not hit steering wheel.”
NHTSA complaint #11129446, filed 2018-09, 63,000 miles“Takata recall car parked in garage. Daughter tried to open left side passenger door and the door handle broke. If this was an emergency, lives could have been lost!”
NHTSA complaint #11204061, filed 2019-04, 65,000 miles“The contact owns a 2014 Chevrolet Captiva. The contact stated that the front passenger's side door handle fractured from the inside. The vehicle was taken to the body shop where it was replaced. The contact mentioned that the front driver’s door and rear passenger’s door handles were fractured from the inside. The contact informed the dealer of the defect. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.”
NHTSA complaint #11444686, filed 2021-12, 60,000 miles“Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.”
NHTSA complaint #11494028, filed 2022-11Related service bulletins
- 11014171Jan 31, 2025This service bulletin provides information on proper use of floor mats.
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
Other parts of the 2014 Chevrolet Captiva
60 complaintsOther or unknown
31 complaintsEngine
30 complaintsTransmission and drivetrain
17 complaintsElectronic stability control
9 complaintsSteering
9 complaintsAir bags
7 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsBrakes
4 complaintsFuel system
3 complaintsVehicle speed control
3 complaintsExterior lighting
2 complaints
← All problems reported for the 2014 Chevrolet Captiva
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology