2011 Chevrolet Cruze Body and structure Problems
- Complaints
- 14about this part
- Share
- 2%of 732 total for the year
- Median mileage
- 52,250miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the body and structure of the 2011 Chevrolet Cruze, 2% of the 732 complaints for this model year. Where a mileage was given, the median is 52,250 miles. 4 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The chrome covering over my interior door handles started peeling back. I noticed this when I went to open my drivers side front door and the sharp plating sliced my finger open. After doing some research online this seems to be a common problem, and to me a safety concern. At least it was my finger sliced open rather than one of my children's.”
NHTSA complaint #11020416, filed 2017-08, 60,000 miles“The chrome plating on both the front driver and passenger interior door handles started to peel off which created sharp edges on the handles in which I and others have cut ourselves on. I had to chip some of the chrome plating off and wrap the handles with tape to prevent myself and my kids from getting cut on the peeling chrome finish.”
NHTSA complaint #10874606, filed 2016-06, 45,000 miles“The front chrome interior door handles on my 2011 chevy Cruze that I purchased is peeling off. The edges of the chrome are extremely sharp. Both my wife and I have cut our fingers on both front door handles while exiting the vehicle. It is no paper cut either. Pretty deep and painful. I ended up placing tape around the handles as a quick fix from being cut. When I contacted the dealership, I was told it would be $150 for a new handle and that it did not include instillation. …”
NHTSA complaint #10576084, filed 2014-03, 50,200 miles“The chrome coating on the inside drivers side plastic door handle is failing. The edges of the chrome where it has separated from the plastic are razor sharp and have caused multiple fairly deep lacerations to my fingers when opening the door. I inquired at the dealer about them replacing the part under warranty because its causing me injury despite my cautiousness while opening the handle, they told me it wasn't covered and would be an expensive fix due to the labor involved. …”
NHTSA complaint #10503649, filed 2013-03, 72,000 miles“I bought a 2011 chevy Cruze from a owner, and I did not pay attention to the passenger door handle until after I bought it. The thin metal was coming off the handle. I touched it and it cut my finger. I called the Chevrolet place close to my area and they quoted me a price of $80.00. I called gmc, since the car is fairly new, and did not get any help. I took the car to the local dealership, and the office manager came out (he was in a wheelchair) to look at the door. He touched it and it cut his finger. …”
NHTSA complaint #10594997, filed 2014-05, 51,500 milesRelated service bulletins
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
Other parts of the 2011 Chevrolet Cruze
257 complaintsTransmission and drivetrain
193 complaintsElectrical system
96 complaintsOther or unknown
80 complaintsElectronic stability control
75 complaintsBrakes
74 complaintsVehicle speed control
70 complaintsSteering
48 complaintsFuel system
43 complaintsAir bags
40 complaintsEngine cooling
39 complaintsVisibility (wipers, defrost, mirrors)
30 complaints
← All problems reported for the 2011 Chevrolet Cruze
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology