2014 Chevrolet Cruze Body and structure Problems
- Complaints
- 13about this part
- Share
- 2%of 703 total for the year
- Median mileage
- 17,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the body and structure of the 2014 Chevrolet Cruze, 2% of the 703 complaints for this model year. Where a mileage was given, the median is 17,500 miles. 5 of these say a crash was involved and 2 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was stopped in a construction zone a vehicle crashed into the back of my car at a high rate of speed not one of the 6 or eight airbags deployed have photos my face and nose hit steering wheel swollen very bad still nose swollen left arm injuried have to have mri to determine still hurts very painful . I am not understanding why not one airbag came out my trunk was pushed into my back seat back window shattered no airbag deployed”
NHTSA complaint #10746530, filed 2015-08, 17,000 miles“I was involved in a rear-end collision pushing me into another vehicle on 06-06-18. The headliner and drivers seat began to smoke, filling the car. The smoke was white, grey, and smelled of sulphur. In addition, the service airbag light appeared on the information display, the flashers/hazards, came on automatically, and the car would not start and had to be towed. The vehicle was slowing, almost to a stop before being hit. Ohio highway patrol accident # 67-0834-67 5 vehicles involved. Unable to upload.”
NHTSA complaint #11101591, filed 2018-06, 98,200 miles“Moving with traffic, sneezed and when I opened my yes I couldn't stop in time and rear ended a stopped or slowing down vehicle. I was wearing my seat belt,slammed into the steering wheel, wondered why the air bags didn't deploy. Went to hospital. Bruised from right side of neck down my chest. Faint black yes from hitting steering wheel. Bruises on both knees. I am concerned the air bags failed. Your assistance would be appreciated. Also have pictures of bruising.”
NHTSA complaint #10617483, filed 2014-07, 13,300 miles“While driving the vehicle on the highway at 68mph with no traffic alongside nor in front of me the sunroof glass shattered voluntarily causing small shards of glass to fall into my face and clothing as well as outside the top of the vehicle. The sun shade was open and the glass on closed on the roof and not vented. There was no chance of road debris hitting the closed sunroof nor was there an overpass from anything to fall off from to make impact. The glass exploded and spider-webbed the entire sunroof.”
NHTSA complaint #10724892, filed 2015-06, 3,110 miles“Chevy 2014 Cruze has malfunctioning sensors in the bumper of the car.the car gets wet.the sensors shut down and the battery won't charge and the car comes to a complete stop. The solution from g:m is to replace negative battery cable and the sensors and wire harness . How ever they will not issue a recall and this is very dangerous. My daughters battery went dead on the freeway. …”
NHTSA complaint #11083685, filed 2018-04, 51,950 milesRelated service bulletins
- 11014171Jan 31, 2025This service bulletin provides information on proper use of floor mats.
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Body and structure: other model years
Other parts of the 2014 Chevrolet Cruze
218 complaintsElectrical system
187 complaintsTransmission and drivetrain
98 complaintsSteering
93 complaintsOther or unknown
92 complaintsAir bags
77 complaintsElectronic stability control
69 complaintsFuel system
62 complaintsVisibility (wipers, defrost, mirrors)
47 complaintsVehicle speed control
39 complaintsBrakes
31 complaintsExterior lighting
18 complaints
← All problems reported for the 2014 Chevrolet Cruze
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology