2012 Chevrolet Cruze Body and structure Problems
- Complaints
- 21about this part
- Share
- 2%of 865 total for the year
- Median mileage
- 34,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 21 complaints about the body and structure of the 2012 Chevrolet Cruze, 2% of the 865 complaints for this model year. Where a mileage was given, the median is 34,000 miles. 5 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle turned off in the middle of taking a left turn. Caused the car to go off the road into a graded lot. At this point causing my tire to go flat and damaging the fender and passenger door. This is not the first time the car has turned off on me. I have had it in the shop 3 times in the 4 months that I have owned this vehicle and still nothing is resolved.”
NHTSA complaint #10639184, filed 2014-09, 32,945 miles“We were in a car accident and ended up rear-ending a vehicle that had already stopped. We hit at an estimated speed of 20-25mph and the airbags did not deploy. We were traveling at 45mph when the brakes were hit. It seems like the airbags should have deployed at this speed. We only have minor injuries, but if there is a possibility others could get hurt because of a similar issue I feel that it should be at least looked into. You will be better able to tell if the angle or the crash or something faulty that prohibited the airbags from deploying.”
NHTSA complaint #11365340, filed 2020-10, 141,000 miles“Car was hit on back drivers door and wheel well, it pushed the back bottom seat in. Car spun three times in the rain and none of the 10 air bags deployed. I hit my head on the side drivers window 3 times due to side seat air bags not deploying. Gm came out while car was in auto shop put some machine on it to address my ? Why air bags did not deploy when it was hit hard enough to push car frame in and spin whole car three times. They told body shop that it was hit in such a way the two seat air bags were not sensored. I have not felt safe in car since. …”
NHTSA complaint #11203387, filed 2019-04, 34,000 miles“The trunk release switch that is located on the trunk of the vehicle does not work. The only way to open the trunk is by using the keyless entry remote. Though this does not pose a direct threat to safety it is extremely inconvenient due to the need for the key just to open an unlocked vehicles trunk. I purchased the vehicle only being one year old with 50,000 miles (so the warranty is out) and the dealership says that they can't do anything unless I pay full price.”
NHTSA complaint #10535361, filed 2013-08, 50,000 miles“I was trying to park my 2012 Chevrolet Cruze car in a parking place. I turned into the parking spot and when I placed my foot on the brakes, nothing happened. I looked down at my foot and watching myself repeatedly pump the brakes. Instead of stopping, my car went over the parking spot yellow curb, over a sidewalk and some grass, and I hit a parked vehicle. Before I hit the vehicle, I luckily turned my wheel, causing less damage to the parked vehicle. After I hit the vehicle, my car turned back into the parking lot where it finally stopped. …”
NHTSA complaint #10731175, filed 2015-06, 48,000 milesRelated service bulletins
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
Other parts of the 2012 Chevrolet Cruze
268 complaintsElectrical system
196 complaintsBrakes
150 complaintsTransmission and drivetrain
137 complaintsElectronic stability control
108 complaintsSteering
103 complaintsOther or unknown
86 complaintsFuel system
52 complaintsVehicle speed control
51 complaintsEngine cooling
44 complaintsVisibility (wipers, defrost, mirrors)
43 complaintsAir bags
34 complaints
← All problems reported for the 2012 Chevrolet Cruze
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology